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Added 4 mins ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 4 mins ago
R
Network Operations Analyst
RBC
Toronto, ON
- Full-time
The Network Operations Analyst is responsible for monitoring and supporting RBC's global network environment on a 24/7/365 basis while leveraging artificial intelligence capabilities and…
Added 17 mins ago
W
Epic Caboodle System Administrator / Realm Analyst
W3Global
Canada
- Full-time
Support Caboodle system administration activities, including environment maintenance, system monitoring, and troubleshooting.
Added 17 mins ago
GK
Member Engagement, Lifecycle & Experience role!
Greater KW Chamber of Commerce
Guelph, ON
- Full-time
…development, retention, advocacy, referrals, personalization, revenue support, and lifecycle…
Added 18 mins ago
J
Senior Application Security Analyst
Jobgether
Canada
- $140,000 to $175,000 CAD / year
- Full-time
…endpoints, and infrastructure. As a Senior Application Security Analyst, you will help refine and deliver an application security program that protects systems, reduces vulnerabilities, and…
Added 18 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 19 mins ago
V
Analyst II, IT
Vale
Canada
- Full-time
Reporting to the Supervisor, Business Applications, Canada and International, the Analyst I/II will work across business, IT, and vendor teams to deliver application initiatives from…
Added 19 mins ago
D
Shipper Receiver
Dynacare
Brampton, ON
- Full-time
Log all orders/receiving into a computerized inventory system and stock supplies and assist in maintaining all appropriate documentation
Added 32 mins ago
S
Programmer Analyst II – Client Service Delivery System
SereneAid
Fredericton, NB
- Full-time
Job Description: Programmer Analyst II – Client Service Delivery System (CSDS)
Added 32 mins ago
S
Programmer Analyst II – Community and Connected Care
SereneAid
Fredericton, NB
- Full-time
Service New Brunswick (SNB) is seeking an experienced Programmer Analyst II – Community and Connected Care to join the Provincial Health Application Services (PHAS) team. The successful…
Added 32 mins ago
IG
Senior IT Business Analyst
Insight Global
Mirabel, QC
- Full-time
We’re looking for a Senior IT Business Analyst specializing in SAP HR/HCM to support and enhance an SAP ECC6 environment.
Added 32 mins ago
UT
Senior Business Analyst # 26-27442
US Tech Solutions
St. John's, NL · Greater St. John's Metropolitan Area
- $70 to $80 USD / hour
- Contract
We are seeking an experienced Senior Business Analyst to support an enterprise application modernization project focused on improving business processes, system functionality, and digital…
Added 32 mins ago
IG
Business System Analyst
IMCS Group
ON · Ontario, Canada
- Contract
Support the business team in creating the L2 Model in collaboration with Project Business Analysts, Solution Architects, and TSBI.
Added 33 mins ago
A
Sr. Accounting / IFRS 17 Analyst :: Fulltime :: Toronto, ON
AceStack
Toronto, ON
- Full-time
We are seeking an experienced Senior Accounting / IFRS 17 Analyst with strong knowledge of IFRS 17 accounting standards and insurance financial reporting. The ideal candidate will have…
Added 33 mins ago
CC
Information Technology Project Manager
Canada Cartage
Mississauga, ON
- Full-time
…warehousing and distribution operations. Initially, the role will support complex customer implementations and warehouse technology initiatives, applying the rigor and hands-on leadership…
Added 33 mins ago
IR
Legal Analyst
Integrated Resources, Inc ( IRI )
Mississauga, ON
- $30 to $35 CAD / hour
- Contract
The Legal Analyst role provides key operational, administrative, and practical legal support to Client Canada's in-house legal and compliance team. Working under the guidance of senior…
Added 33 mins ago
C
Banking Operations Analyst - Bank/Finance
Collabera
Toronto, ON
- $22 to $23 CAD / hour
- Contract
We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools…
Added 33 mins ago
W
Epic – Caché DBA Analyst
W3Global
Canada
- Full-time
We are seeking an experienced Epic - Caché DBA Analyst to support, maintain, and optimize the database infrastructure powering Epic Electronic Health Record (EHR) applications. The ideal…
Added 33 mins ago
Y
Business Analyst with banking experience
Yochana
Toronto, ON
- Full-time
Lead Business Analyst – Branch Banking & Offer Management Transformation
Added 33 mins ago
W
Epic Beaker Analyst
W3Global
Canada
- Full-time
An Epic Beaker Analyst configures, implements, and supports the Epic Beaker Laboratory Information System (LIS), bridging clinical workflows and IT by designing system builds, managing…
Added 33 mins ago
IG
Senior IT Business Analyst- SAP HR
Insight Global
Mirabel, QC
- Full-time
The Senior IT Business Analyst, SAP HR position is based in Mirabel, Quebec. This role will investigate incidents and change requests, gather and translate business requirements, recommend…
Added 33 mins ago
RI
Senior Business Analyst – ERP/EAM Implementation
Raas Infotek
AB · Edmonton, AB
- Contract
…requirements, confirming design meets end user needs, data migration analyst, support for QA (testing phases) and end user knowledge transfer and system deployment…
Added 33 mins ago
W
Epic ECSA Analyst
W3Global
Canada
- Full-time
We are seeking an experienced Epic ECSA Analyst to support, configure, maintain, and optimize Epic EHR applications within a healthcare environment. The ideal candidate will have hands-on…
Added 33 mins ago
SG
Trade Support Analyst
Societe Generale
Montreal, QC
- Full-time
Within Global Banking Technology and Operations (GBTO), the Trade Support Unit (TSU) department of Operations is responsible for ensuring the accurate booking, control, and support of…
Added 33 mins ago
M
Analyst – Product & Accounting Control
mthree
Montreal, QC
- $50,000 to $53,000 CAD / year
- Contract

People Corporation

Bilingual IT Support Analyst

Laval, QC, Canada
QC - PC Laval, Canada

The base salary for this position is between $60,000 - $70,000 annually. · Full-time

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Job details

Pay: The base salary for this position is between $60,000 - $70,000 annually.
Job type: Full-time
Experience: Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a key component of the local IT infrastructure team, resolving complex hardware, software, and network issues while ensuring seamless communication in both designated corporate languages (typically English and French).

The Bilingual IT Support Analyst will:

Provide comprehensive Tier 1 and Tier 2 technical resolution and troubleshooting face-to-face, fluently adapting to the user's preferred language.
Install, configure, stage, test, and maintain desktop PCs, laptops, mobile devices, local printers, and peripheral business hardware.
Diagnose and resolve standard enterprise application errors, operating system flaws (Windows, macOS), and user access issues.
Log, track, update, escalate, and resolve user requests in accordance with strict Service Level Agreements (SLAs) using enterprise IT Service Management (ITSM) systems.
Assist with basic local network routing, Wi-Fi connectivity setups, Active Directory user account management, and multi-factor authentication resets.

To be successful as a Bilingual IT Support Analyst with People Corporation, you will need:

Complete professional, native, or near-native verbal and written fluency in both English and French
Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Demonstrated understanding of Microsoft Windows 10/11, macOS, Microsoft 365 core suites, Active Directory administration, and PC imaging utilities.
Superior interpersonal skills with a proven track record of maintaining calm, helpful communication during critical systems downtime.

What’s in It for You

Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

The base salary for this position is between $60,000 - $70,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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More about this job

Responsibilities

The analyst provides Tier 1 and Tier 2 technical support to end-users at their physical workspaces, resolving hardware, software, and network issues. They are also responsible for installing and maintaining desktop equipment while managing user requests through enterprise ITSM systems.

Requirements

Candidates must possess native or near-native fluency in both English and French and have 1 to 3 years of hands-on technical desk support experience. Proficiency in Windows, macOS, Microsoft 365, and Active Directory administration is required.

Skills

Technical support
Troubleshooting
Hardware installation
Software configuration
Network routing
Wi-Fi connectivity
Active Directory
Multi-factor authentication
Windows 10/11
MacOS
Microsoft 365
ITSM systems
Bilingualism
Customer service

Benefits

Extended health care
Dental benefits
Retirement savings plan
Health and wellness offerings
Mental health programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Desktop Engineering
Workstation Configuration
Windows 10
Windows 11
MacOS
Microsoft 365
Active Directory
PC Imaging
ITSM
SLA
Network Routing
Wi-Fi
Multi-factor Authentication
Hardware Maintenance
Technical Troubleshooting
Bilingual
Customer Support

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