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Added 1 min ago
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Service Desk Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Service Desk Supervisor, the Service Desk Analyst (Analyst) is a member of the Government of Nunavut’s (GN) Help Desk team that provides first-line technical support to GN…
Added 1 min ago
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Experienced Analyst Technical Product Manager
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
Coordinate with business and technical SMEs to drive defects through resolution.
Added 16 mins ago
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Java Developer
Citi
Mississauga, ON
- Full-time
Citi is looking for a Java Developer (Apps Dev Intermediate Programmer Analyst - C11) to join the technology team and contribute to the development and enhancement of the Helios platform.…
Added 45 mins ago
UO
Information Security Analyst
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Information Security, the Information Security Analyst is responsible for the operation, investigation, and enforcement of IT and information security systems and…
Added 1 hour ago
O
Analyste d'affaires - Appariement
Onepoint
Montreal, QC · Quebec, QC
- Full-time
Added 1 hour ago
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Analyste d'affaires - Appariement
Wepoint
Montreal, QC · Quebec, QC
- Full-time
Added 1 hour ago
PV
Senior Financial Analyst, FP&A Supply Chain Finance (Transportation & Inventory)
Pet Valu
Markham, ON
- Full-time
Position: Senior Financial Analyst, FP&A Supply Chain Finance
Added 1 hour ago
PC
Intermediate Forest Analyst
PRI Consultants
Vancouver, BC
- Full-time
…Ontario, and Nova Scotia. We are hiring an Intermediate Forest Analyst to join our Forestry & Inventory team, based out of one of our…
Added 1 hour ago
PC
Bilingual IT Support Analyst
People Corporation
Laval, QC · QC - PC Laval
- Full-time
The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a…
Added 1 hour ago
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Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions,…
Added 1 hour ago
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Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
Senior Network Analyst
NorQuest College
Edmonton, AB
…priorities. This role expands the traditional Senior Network Analyst function by adding leadership in solution architecture and technical…
Added 1 hour ago
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ANALYST, BUSINESS INSIGHTS AND ANALYTICS
BDC
Montreal, QC
- Full-time
Reporting to the Director, Business Insights and Analytics, the Analyst translates complex data into actionable insights that inform strategy and business decisions across COO lines of…
Added 1 hour ago
WMS Software Developer [OPERATIONS TECHNOLOGY]
HelloFresh
Toronto, ON
Partner with the HelloFresh WMS support analyst team to triage/ troubleshoot/ resolve complex technical issues or system defects efficiently in order to minimize impact on operations users…
Added 1 hour ago
Intermediate Data Analyst - Value Partners Investments- 12 Month Term
The Canada Life Assurance Company
Winnipeg, MB
Canada Life is seeking an Intermediate Data Analyst to join the Value Partners team. In this role, you will transform data into actionable insights that support business decision-making and…
Added 1 hour ago
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GIS Analyst
DNV
Montreal, QC
- Full-time
DNV Energy Systems’ Renewables and Power Grids group is currently seeking a GIS Analyst to join our Environmental, Permitting and Sustainability (EPS) team. The GIS Analyst delivers…
Added 1 hour ago
Fullstack Developer
Appnovation Technologies
Toronto, ON
You will work closely with the team's Technical Lead, project manager, business analyst and QA, and help connect the platform to a range of digital health devices.
Added 1 hour ago
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Environmental Analyst
MDA
Brampton, ON
- Full-time
The Environmental Analyst supports the development, implementation, and continuous improvement of MDA Space's environmental programs and sustainability initiatives. The role is responsible…
Added 1 hour ago
Warehouse - Inventory Analyst
Polytainers Inc
Toronto, ON
Reporting to the Warehouse Manager, the Inventory Analyst is responsible for maintaining inventory accuracy through daily cycle counting, inventory analysis, pallet management, and…
Added 1 hour ago
VC
Credit Support Specialist
Vault Credit Corporation
Toronto, ON
- Full-time
Vault is looking for a detail-oriented Credit Analyst with 2–3 years of experience to support our Equipment Leasing and Working Capital portfolios. Working within the operations team, you…
Added 1 hour ago
Marine Finance Analyst
Amrize
Coquitlam, BC
We’re seeking a Marine Finance Analyst who’s ready to put your skills to work on projects that matter - and build a career with a company that’s building North America.
Added 1 hour ago
JC
Integrity Analyst
JANA Corporation
Aurora, ON · Greater Toronto (Aurora), Ontario
- Full-time
…improvement recommendations and implementation. The Integrity Analyst will be key in identifying risks and threats through their analysis of asset specific information. They must be able to…
Added 2 hours ago
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Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
We are looking for an experienced Senior Business Systems Analyst to lead the Volcker regulatory reporting workstream within Market Risk Technology. This is a senior, hands-on role for…
Added 2 hours ago
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Operations Analyst III
TD
Mississauga, ON
- Full-time
Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function
Added 2 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…

People Corporation

Bilingual IT Support Analyst

Laval, QC, Canada
QC - PC Laval, Canada

The base salary for this position is between $60,000 - $70,000 annually. · Full-time

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Job details

Pay: The base salary for this position is between $60,000 - $70,000 annually.
Job type: Full-time
Experience: Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a key component of the local IT infrastructure team, resolving complex hardware, software, and network issues while ensuring seamless communication in both designated corporate languages (typically English and French).

The Bilingual IT Support Analyst will:

Provide comprehensive Tier 1 and Tier 2 technical resolution and troubleshooting face-to-face, fluently adapting to the user's preferred language.
Install, configure, stage, test, and maintain desktop PCs, laptops, mobile devices, local printers, and peripheral business hardware.
Diagnose and resolve standard enterprise application errors, operating system flaws (Windows, macOS), and user access issues.
Log, track, update, escalate, and resolve user requests in accordance with strict Service Level Agreements (SLAs) using enterprise IT Service Management (ITSM) systems.
Assist with basic local network routing, Wi-Fi connectivity setups, Active Directory user account management, and multi-factor authentication resets.

To be successful as a Bilingual IT Support Analyst with People Corporation, you will need:

Complete professional, native, or near-native verbal and written fluency in both English and French
Minimum of 1 to 3 years of hands-on experience in a technical desk support, workstation configuration, or desktop engineering environment.
Demonstrated understanding of Microsoft Windows 10/11, macOS, Microsoft 365 core suites, Active Directory administration, and PC imaging utilities.
Superior interpersonal skills with a proven track record of maintaining calm, helpful communication during critical systems downtime.

What’s in It for You

Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

The base salary for this position is between $60,000 - $70,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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More about this job

Responsibilities

The analyst provides Tier 1 and Tier 2 technical support to end-users at their physical workspaces, resolving hardware, software, and network issues. They are also responsible for installing and maintaining desktop equipment while managing user requests through enterprise ITSM systems.

Requirements

Candidates must possess native or near-native fluency in both English and French and have 1 to 3 years of hands-on technical desk support experience. Proficiency in Windows, macOS, Microsoft 365, and Active Directory administration is required.

Skills

Technical support
Troubleshooting
Hardware installation
Software configuration
Network routing
Wi-Fi connectivity
Active Directory
Multi-factor authentication
Windows 10/11
MacOS
Microsoft 365
ITSM systems
Bilingualism
Customer service

Benefits

Extended health care
Dental benefits
Retirement savings plan
Health and wellness offerings
Mental health programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Desktop Engineering
Workstation Configuration
Windows 10
Windows 11
MacOS
Microsoft 365
Active Directory
PC Imaging
ITSM
SLA
Network Routing
Wi-Fi
Multi-factor Authentication
Hardware Maintenance
Technical Troubleshooting
Bilingual
Customer Support

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