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Added 8 mins ago
Industrial Systems Program & Performance Lead
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People's Light

Assistant House Manager

AB, Canada

Salary: $12-15/hour · Part-time

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Job details

Pay: Salary: $12-15/hour
Job type: Part-time
Working hours: 29 hours per week
Posting language: English
Posted: Sep 9, 2026

Original job description

EQUAL OPPORTUNITY EMPLOYMENT

People’s Light is an equal opportunity employer. We work to cultivate a deep and wide reach in order to connect with prospective employees who have varied experiences and skills, a collaborative attitude, and the capacity and desire for growth.

NON-DISCRIMINATION HIRING POLICY

People’s Light seeks to recruit and retain a diverse workforce as a reflection of our commitment to create an antiracist, socially just, and inclusive presence in Chester County and our surrounding community. People’s Light does not discriminate on the basis of race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, age, disability, or any other legally protected characteristic. Applicants from populations historically underrepresented in the theatre field are strongly encouraged to apply.

Overview

Position: Assistant House Manager

Classification: Part-Time, Hourly, Non-Exempt

Salary: $12-15/hour

Start Date: September 2026 (Flexible)

If you love theatre and want a behind-the-scenes experience, come join us! We are a nationally renowned, local theatre seeking adaptable, energetic, organized people to work Front of House.  In this position, you need to be willing to learn, work with people of all backgrounds, and think on your feet. FOH staff reports to the Front of House and Reports Manager. We offer flexible schedules that will not exceed 29 hours per week. Your own transportation is a plus. We are located one mile from the Malvern stop on the Paoli/Thorndale regional rail line.  

Assistant House Managers are shift leaders who manage the FOH staff and volunteers, coordinate with stage management, and assist patrons during their visit. Our ideal Assistant House Manager is flexible, calm in emergencies, a creative problem solver, and warm and welcoming to all. Those hired to be Assistant House Managers will train on all shifts and may be scheduled in a position other than manager based on scheduling needs and availability.

This is a part-time, hourly, non-exempt position that pays $12/hr for FOH Representative shifts and $15/hr for House Manager shifts.

Responsibilities Might Include

Delegating responsibilities to Staff and Volunteers
Liaising with Stage Management to maintain consistent timing
Coordinate with the Box Office to resolve ticketing issues
Managing and reporting incidents and/or emergencies
Setting up for events, stocking concessions, including lifting flats of bottles and soda.
Welcoming patrons and answering patron questions knowledgeably about productions, other People’s Light programs, and navigating the campus
Supporting special events, like our Relaxed Performances and Surround Season
Managing the house, including ushering patrons into the theatre, seating late-arriving patrons, maintaining theatre protocols, keeping all public spaces clean
Helping patrons with Smart Caption Glasses and other assistive devices
Keeping track of concessions stock
Training and learning, including de-escalation techniques; bystander intervention; RAMP.
Handling emergencies and last-minute situations with grace and authority.

How to Apply

To apply, please submit your cover letter and resume in PDF format, detailing your qualifications and why you are an excellent fit for this position, to diiorio@peopleslight.org. Due to the volume of applications, only candidates selected for further consideration will be contacted. No phone calls, please.

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More about this job

Responsibilities

Lead front-of-house staff and volunteers, coordinate timing with stage management, and help resolve ticketing issues. Welcome and assist patrons, manage theatre operations and incidents, support events and accessibility devices, and maintain public spaces and concessions.

Requirements

The posting does not specify formal education or prior experience requirements. Candidates should be adaptable, organized, welcoming, calm in emergencies, willing to learn, and able to work with people from varied backgrounds; transportation is a plus.

Skills

Staff Leadership
Volunteer Coordination
Stage Management Coordination
Customer Service
Problem-Solving
Emergency Response
Incident Reporting
Conflict De-escalation
Bystander Intervention
Event Setup
Concessions Stock Management
Ticketing Support
Patron Assistance
Accessibility Support
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Hiring contact email

diiorio@peopleslight.org

Keywords

Front Of House
Performing Arts
Theatre
House Management
Staff Leadership
Volunteer Coordination
Stage Management
Box Office
Ticketing
Patron Services
Incident Management
Emergency Response
Event Setup
Concessions
Ushering
Theatre Protocols
Relaxed Performances
Assistive Devices
Smart Caption Glasses
De-escalation
Bystander Intervention
RAMP

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