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People Store Staffing

Import Coordinator

Toronto, ON, Canada
Etobicoke, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Air Import / Inland Coordinator

Location: Etobicoke, Ontario

Employment Type: Full-Time

Position Summary

Our client is seeking an experienced Air Import / Inland Coordinator to manage air import and domestic truck shipments from origin through final delivery. This position ensures shipments are processed accurately, efficiently, and in compliance with customs regulations and company requirements.

Key Responsibilities

Coordinate air import shipments from booking through customs clearance and final delivery
Arrange domestic trucking and inland deliveries
Communicate with overseas agents, air carriers, customs brokers, truckers, terminals, and customers
Provide customers with timely shipment updates and resolve operational issues
Prepare and review MAWBs, HAWBs, arrival notices, customs documents, delivery orders, and other shipping documentation
File eManifests through the CBSA portal
Coordinate customs clearance and prepare PARS documentation
Proactively track shipments and manage delays, holds, inspections, and other exceptions
Enter and maintain accurate shipment information in the company’s operating system
Monitor shipment milestones and transportation costs
Ensure files are billed accurately and closed promptly
Obtain and maintain proof of delivery documentation
Work closely with the sales and accounting teams to provide a positive customer experience
Provide operational coverage during the absence of other team members

Ideal Candidate

The successful candidate will have two to three years of freight-forwarding or import experience, strong attention to detail, and excellent communication and organizational skills. They must be comfortable managing multiple shipments, priorities, and deadlines in a fast-paced environment.

Education and Experience

Minimum two years of experience in a freight-forwarding environment
Education in supply chain, logistics, international transportation, or a related field is preferred
CIFFA certification is considered an asset
Dangerous Goods certification is considered an asset

Technical and Language Skills

Strong written and verbal English communication skills
Proficiency in Microsoft Office
Previous experience using freight-forwarding or logistics operating systems
Experience using the CBSA portal and filing eManifests

Required Document Knowledge

Master Air Waybills (MAWB)
House Air Waybills (HAWB)
PARS documentation
Commercial invoices
Packing lists
Arrival notices and documentation
Delivery orders
Proof of Delivery (POD)
Shipment-related correspondence

Regular business hours apply; however, occasional work outside standard hours may be required based on operational needs.

Our client is committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.

Apply About employer

More about this job

Responsibilities

Coordinate air import shipments and domestic trucking from booking through customs clearance and final delivery, while managing documentation, eManifest filings, shipment tracking, and operational exceptions. Maintain accurate shipment records, costs, billing, and proof of delivery, and communicate with customers and logistics partners to support a positive customer experience.

Requirements

Candidates need at least two years of freight-forwarding experience, strong English communication and organizational skills, and proficiency with Microsoft Office and logistics operating systems. Education in supply chain, logistics, or international transportation is preferred; CIFFA and Dangerous Goods certifications are assets.

Skills

Air Import Coordination
Inland Transportation Coordination
Customs Clearance
Shipment Tracking
Freight Documentation
eManifest Filing
PARS Documentation
Customer Communication
Issue Resolution
Shipment Data Entry
Transportation Cost Monitoring
Billing and File Closure
Microsoft Office
Freight-Forwarding Systems
Attention to Detail
Organization

Visa sponsorship

Not detected in the job text

Keywords

Air Imports
Inland Transportation
Freight Forwarding
Customs Clearance
Domestic Trucking
Overseas Agents
Air Carriers
Customs Brokers
MAWB
HAWB
Arrival Notices
Customs Documents
Delivery Orders
eManifest
CBSA Portal
PARS
Proof of Delivery
Shipment Tracking
Freight-Forwarding Operating Systems
Microsoft Office
CIFFA Certification
Dangerous Goods Certification
Supply Chain
Logistics
International Transportation

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