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peopleCare Communities

RAI Coordinator - Full Time

Kitchener, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

WHO ARE WE?

peopleCare Communities is a long-term care and retirement living organization that has operated throughout Ontario for over 50 years. We are thrilled to be named one of Canada’s Best Managed Companies for the twelfth year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.

WHAT WE OFFER

Employer Paid Benefits
Employer Matched RPP
Employee Wellness Program
Education Assistance Program

THE ROLE

As a member of the peopleCare Management Team, this position is directly responsible for the management and leadership of all RAI LTCF Assessment and outcome data, and the multidisciplinary documentation practices in the home. Candidates must be a currently certified RN or RPN with 3 years of related experience. If you are a self-motivated individual who possesses effective communication, analytical, and assessment and leadership skills and independent decision-making abilities, please apply. Experience in a long term care residence is preferred.

Reports to: Director of Quality and Risk

RESPONSIBILITIES

Supervision, monitoring and providing on-site support to all multidisciplinary RAI users in the home;
Responsible for providing RAI LTCF training, education and orientation to the multidisciplinary team in the home
Communicating regularly with the RAI users and other members of the management team;
Responsible for the accurate data submission to Canadian Institute of Health Information following all the responsibilities and timelines as outlined in the facility agreement
Directly responsible for the Compilation and the communication of the RAI LTCF schedule to the multidisciplinary team. Ensuring they use this calendar to direct the assessment and re-assessment schedule for all residents in the home
Supervision of RAI users to develop processes that ensures data accuracy, an efficient data collection process, assessment completion and data utilization
Responsible to ensure that the home’s RAI process according to peopleCare policies and procedures, MOHLTC regulations, College Standards of Practice and inter RAI requirements;
Ensuring MDS assessments, resident assessment protocols, and care planning are completed within the timelines as directed by the RAI LTCF manual
Provision of the Outcomes Scales to the Leadership of the home in the form of reports with benchmarking as per the peopleCare Quality Improvement Process
An active and reporting member of the home QI committee and Professional Advisory Committee
Responsibility for developing and maintaining data accuracy audits and the development of action plan for issues that are determined by these audits
Is responsible for the Nursing Restorative Program in the home, ensuring it meets all set criteria and requirements as determined by the Ministry of Health and LTC Regulations and the policy and procedures of peopleCare
Ensures the care of all front-line staff is conducted with a restorative approach
Acts as the supervisor for the PSW Nursing Restorative Champions and is responsible for determining their resident assignments, routines and is responsible for their performance appraisals and individual performance planning
Monitors, evaluates and reports the effectiveness of the program through routine reporting of indicators, outcome measures and resident success stories to the multidisciplinary team
Is responsible for keeping records, benchmarking and reporting on the various outcome scores and measures for the home to the Executive Director and leadership team with the focus on Quality improvement over time
Is responsible for the generation of quarterly reporting using CIHI e-reports and benchmarking as determined by the Director of Informatics and Data Quality, preparing and reporting to the leadership team, professional advisory committee and through to corporate benchmarking
As the documentation lead for the home, the RAI Coordinator is responsible for the routine and ongoing Data Quality Audit or all RAI users and providing feedback, education to the RAI LTCF users in the home.
Is responsible for development and administration of the orientation for new staff in technology documentation and RAI LTCF
Is responsible to report on and assist in the decision making for staffing patterns in the nursing department based on care needs determined by ADL and RUG outcome scores from the RAI LTCF assessment
Ensures staff competency by reviewing documentation daily, and routinely auditing for coding and accuracy and understanding through the RAP and Care Planning process
Responsibility for the education of nursing and other allied health staff of RAI LTCF assessments, including coding, RAP’s, RUGs, QIs and generated outcome measures
Will be responsible to participate in the discipline process with staff who do not comply with the documentation requirements and procedures they are responsible for in their job descriptions
Assumes responsibility for the operations of the home as an active member f the leadership team and a responsibility to participate in the homes “manager of call” rotation
Is the facility contact for CIHI submission process and software vendor
Is the facility contact and liaison for the software vendor
Is responsible to ensure the ongoing development of the electronic resident chart and to maintain the documentation practices and strategies developed by peopleCare in the home
Is responsible to maintain all educational requirements as outline by the Ministry of Health, interRAI and Canadian institute for Health Information
Is responsible to comply with individual testing and Data Accuracy reviews as determined by ministry of Health, interRAI and Canadian Institute for Health information
Is responsible to complete RAI LTCF Credentialing and maintain this designation through employment in this role
Displays an attitude that is focused on working safely and ensuring that the work environment is safe and healthy
Uses safe work practices
Reports any actual or potential hazard to the immediate supervisor
Uses or wears personal protective equipment or clothing as required
Promptly reports personal injury to supervisor and seeks first aid as needed
Participates in fire safety activities and knows the facility fire and disaster plan
Maintains a clean and orderly work area
Does not use or operate any equipment in a way that would endanger any worker, resident or visitors

EDUCATION AND EXPERIENCE

Currently certified RN or RPN with the College of Nurses of Ontario, in good standing.
3 years of related experience, preferably in Long-Term Care.
High level of computer competency
Experience in adult education/training of peers
Ability to handle/manage strict timeframes and deadlines
Ability to organize, plan and implement
Good clinical and care planning abilities
Intense concentration required
Management time constraints and scheduling

Thank you for your interest in joining peopleCare. We are excited to learn more about you and the experience you would bring to our team.

peopleCare is committed to an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all stages of the recruitment and selection process.

This posting is for an existing vacancy. peopleCare does not use artificial intelligence to screen, assess or select applicants. Applications are reviewed by members of our recruitment team.

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More about this job

Responsibilities

The RAI Coordinator is responsible for managing and leading all RAI LTCF assessment data, outcome reporting, and multidisciplinary documentation practices within the facility. They also supervise the Nursing Restorative Program and provide ongoing training and education to staff regarding documentation and data accuracy.

Requirements

Candidates must be a currently certified RN or RPN in good standing with the College of Nurses of Ontario. A minimum of 3 years of related experience, preferably in long-term care, along with strong computer skills and experience in adult education, is required.

Skills

RAI LTCF Assessment
Leadership
Data Analysis
Clinical Documentation
Adult Education
Quality Improvement
Care Planning
Regulatory Compliance
Staff Supervision
Performance Management
Communication
Time Management
Computer Competency
Nursing Restorative Program
Data Auditing

Benefits

Employer Paid Benefits
Employer Matched RPP
Employee Wellness Program
Education Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

RAI LTCF
MDS Assessments
CIHI
Long-term Care
RN
RPN
Quality Improvement
Data Accuracy
Nursing Restorative Program
Electronic Resident Chart
MOHLTC Regulations
InterRAI
RUG
ADL
Professional Advisory Committee
Documentation Audit
Staff Training
Performance Appraisals
Clinical Leadership
Healthcare Management

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