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Added 7 mins ago
E
Scientist II
Evonik
Burnaby, BC
- Full-time
Support and/or lead the management of innovation projects in close collaboration with the business. The focus of the projects will be on the parenteral drug delivery field, in particular on…
Added 7 mins ago
Senior Forward Deployed Engineer (Gemini Enterprise)
Welcome to the Jungle
Montreal, QC
Artefact is looking for a Senior Deployed AI Engineer specialized in Gemini Enterprise and the Google AI stack: an engineer who works embedded with our clients and takes AI products from…
Added 7 mins ago
Principal Product Designer
Momentum Financial Services Group
Toronto, ON
…building systems, or shaping strategy, your work fuels real support for real…
Added 7 mins ago
LA
Senior Analytics Engineer
Level Access
Canada
- Full-time
Level Access is hiring a Senior Analytics Engineer to own the data products that power trusted reporting, business decisions and AI experiences at Level. With an initial focus on GTM and…
Added 7 mins ago
ME
Founding Electrical Engineer
Mapleview Energy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You’ll be our first dedicated electrical engineer and own the electrical side of every system we build, from the first site visit to energization and handover. You’ll work alongside our…
Added 22 mins ago
SG
Metallurgist
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Reporting to the Chief Metallurgist, the Metallurgist is responsible for providing technical metallurgical support, process monitoring, optimization, and troubleshooting across production…
Added 37 mins ago
L
Electronics Engineer
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
Lumentum is seeking a talented senior Electronics Engineer to develop leading edge electro-optic optical cross connect switch PCBAs. The successful candidate will be capable of priming…
Added 52 mins ago
Director, Pipeline, Pacific Link
Trans Mountain
Calgary, AB
Added 52 mins ago
Director, Facilities, Pacific Link
Trans Mountain
Calgary, AB
Added 1 hour ago
ME
Project Engineer
Morson Edge
Saskatoon, SK
- $70 to $95 CAD / hour
- Contract
Cameco is seeking an experienced Project Engineer to support the delivery of sustaining and capital projects across our sites. This contract role is focused on technical integration rather…
Added 1 hour ago
SG
Power Electronics Design Engineer
Socomec Group
Brampton, ON
- Full-time
We are looking for a highly skilled Power Electronics Design Engineer with expertise in simulation, hardware design, and testing to join our team. The ideal candidate will possess extensive…
Added 1 hour ago
SG
Electrical Engineer
Socomec Group
Brampton, ON
- Full-time
This Electrical Engineer position will contribute to the system-level electrical design and development of high-power electrical systems (up to 2.5 MVA) for Uninterruptible Power Supply…
Added 1 hour ago
P
Senior L3 AI Engineer
PeoplePilot
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
We are seeking an experienced **Senior L3 AI Engineer** to provide advanced engineering support across enterprise AI products, including **Microsoft Copilot, OpenAI ChatGPT, Anthropic…
Added 1 hour ago
RE
Lead Structural Engineer
RedBranch Executive Search & Recruitment
Mississauga, ON
- $95,000 to $115,000 CAD / year
- Full-time
RFI and field engineering support. Own the RFI process during construction for projects: field questions on foundation deviations, connection modifications, broken-fastener remediation, and…
Added 1 hour ago
N
Senior DevOps Engineer
Nelnet
Mississauga, ON · CAN - MISSISSAUGA
- Full-time
We are looking for a DevSecOps Engineer that is responsible for provisioning, configuring, and monitoring the infrastructure resources for systems hosted in our Azure cloud environment. We…
Added 1 hour ago
Q
Forward Deployed Engineer
Quadric
Canada
- Full-time
…be supporting the product, you'll be inventing how edge-AI field engineering is…
Added 1 hour ago
L
Senior Software Engineer
LTM
ON · Ontario, Canada
- $100,000 to $110,000 USD / year
- Full-time
We are seeking a highly skilled Full Stack Developer with strong expertise in Python and Angular to build and support modern cloudnative applications The ideal candidate should be…
Added 1 hour ago
IL
Advanced Quality Engineer
Invesco Ltd.
Charlottetown, PE
- Full-time
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related technical field.
Added 1 hour ago
H
Software Applications Engineer 4
HP
Vancouver, BC · Mississauga, ON
- Full-time
Provides technical support for the development and implementation of applications dealing with complex high-performance computing systems.
Added 1 hour ago
Water Control Systems Planning Engineer
Department of Transportation and Infrastructure
Winnipeg, MB
Reporting to the Senior Water Control System Planning Engineer, the Water Control System Planning Engineer is responsible for providing engineering services related to water management…
Added 2 hours ago
AC
Senior Project Manager - Civil
Accenture Construct
Toronto, ON
- Full-time
Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
Added 2 hours ago
IA
Sr. AI Data Platform Engineer (FinOps Reporting)
IT Accel, Inc.
Toronto, ON
- Full-time
…enterprise systems, and developing trusted datasets and analytics to support cost management, reporting, forecasting, optimization, and…
Added 2 hours ago
IP
Manager - Coating Technologies & Development
IMPACT Pump Solutions
Calgary, AB
- Full-time
Support recruitment, onboarding, technical training, cross-training, performance development, and succession planning.
Added 2 hours ago
Director, Engineering, Pacific Link
Trans Mountain
Calgary, AB
…block valve stations through engineering design and engineering field support to construction, procurement, construction, commissioning and…
Added 2 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…

PeoplePilot

Senior L3 AI Engineer

Montreal, QC, Canada

$120,000 to $140,000 CAD / year · Full-time

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Job details

Pay: $120,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

# Senior L3 AI Engineer – Enterprise AI Platforms

📍 **Location:** Montreal, Quebec, Canada

🏢 **Work Model:** Hybrid

💰 **Salary:** CAD $120,000–$140,000 per year

📅 **Experience:** 6+ years

## About the Role

We are seeking an experienced **Senior L3 AI Engineer** to provide advanced engineering support across enterprise AI products, including **Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok, and Google Gemini**.

The role will focus on resolving complex AI platform issues, configuring and deploying enterprise AI solutions, managing integrations and automation, and supporting new feature and model rollouts.

You will work closely with Microsoft and vendor engineering teams, while also mentoring Level 2.5 support engineers and improving the overall enterprise AI support environment.

## Key Responsibilities

Act as the primary engineering escalation point for complex issues that cannot be resolved by Level 2.5 support.

Troubleshoot and investigate technical issues across the enterprise AI product portfolio.

Configure, deploy, and scale enterprise AI products, including tenant and administrator configurations.

Manage integrations and automation across:

Microsoft 365 (M365)

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Connectors

Microsoft Power Platform

Collaborate with Microsoft and vendor engineering teams to test, validate, and roll out new AI features and models.

Balance rapid feature enablement with enterprise security, privacy, and compliance requirements.

Review Level 2.5 documentation and knowledge articles for technical accuracy and completeness.

Train and mentor Level 2.5 support engineers, providing advanced troubleshooting guidance and escalation procedures.

Own one AI product as the primary point of contact while maintaining technical knowledge across the full AI portfolio.

Drive incident management, problem management, root-cause analysis, and post-implementation reviews.

Contribute to the development of an AI agent to automate training, Level 2 support, and QA activities.

Support structured handovers and collaboration between Montreal and Bengaluru teams.

## Required Skills & Qualifications

**6+ years of experience** in an engineering, platform engineering, or senior technical support role within enterprise environments.

Hands-on experience deploying and supporting **AI/LLM products or Microsoft 365 at enterprise scale**.

Strong understanding of Generative AI concepts and enterprise AI platforms.

Strong scripting and automation experience with:

Python

PowerShell

Microsoft Graph API

Familiarity with CI/CD concepts and automation practices.

Experience with AI security and compliance controls, including:

Data Loss Prevention (DLP)

Microsoft Purview

Access Management

Single Sign-On (SSO)

SCIM

Audit Logging

Responsible AI Policies

Experience with connectors and/or Microsoft Power Platform.

Integration experience across Microsoft 365, ServiceNow, and identity platforms.

Strong technical troubleshooting and root-cause analysis skills across AI and M365 platforms.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

## Core Technical Skills

Enterprise AI Platform Engineering

Microsoft Copilot

OpenAI ChatGPT

Anthropic Claude

Grok

Google Gemini

Zoom AI Companion

Microsoft 365 Administration

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Microsoft Power Platform

Microsoft Graph API

Python

PowerShell

CI/CD

API and Platform Integrations

SSO / SCIM

Identity and Access Management

AI Security and Compliance

Incident and Problem Management

Root-Cause Analysis

Technical Documentation and Knowledge Management

## Preferred Qualifications

Experience in **financial services or banking environments**.

Experience working with Microsoft or third-party AI platform engineering teams.

Experience evaluating new AI features and models before enterprise-wide deployment.

Experience mentoring technical support teams and developing escalation procedures.

Strong knowledge-sharing and cross-location collaboration skills.

For Montreal-based candidates, **English/French bilingual communication is an asset**.

## Working Model

This role operates within a **follow-the-sun support model** across Montreal and Bengaluru, with staggered working hours to maximize daily support coverage.

The engineer will maintain ownership of one assigned AI product while supporting the broader AI portfolio and ensuring structured handovers between locations.

## Key Performance Areas

Resolution time for complex and escalated engineering issues.

Quality and security compliance of new AI feature rollouts.

Accuracy and completeness of technical documentation.

Improvement in Level 2.5 first-contact resolution through mentoring and knowledge sharing.

Contributions to AI automation and agent-development initiatives.

## How to Apply

Interested candidates can share their updated resumes highlighting hands-on experience in **enterprise AI platforms, Microsoft 365, Azure OpenAI, Python, PowerShell, Microsoft Graph API, Entra ID, Purview/DLP, and AI platform integrations**.

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More about this job

Responsibilities

Serve as the primary engineering escalation point for complex issues across enterprise AI products, and configure, deploy, integrate, and support AI platforms while maintaining security and compliance. Lead incident and root-cause investigations, validate new features and models, mentor Level 2.5 engineers, improve documentation, and contribute to AI support automation and cross-location handovers.

Requirements

Requires 6+ years of enterprise engineering, platform engineering, or senior technical support experience, including hands-on deployment and support of enterprise AI/LLM products or Microsoft 365. Candidates should have strong Generative AI, Python, PowerShell, Microsoft Graph API, automation, integration, troubleshooting, and AI security and compliance experience; a bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience, is required.

Skills

Enterprise AI Platform Engineering
Microsoft Copilot
Microsoft 365 Administration
Azure OpenAI
Python
PowerShell
Microsoft Graph API
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
API Integrations
Identity and Access Management
AI Security and Compliance
Incident Management
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Enterprise AI Platforms
Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Google Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
API Integrations
ServiceNow
Single Sign-On
SCIM
Identity and Access Management
Audit Logging
Responsible AI
Incident Management
Problem Management
Root-Cause Analysis
Generative AI
Financial Services
AI Agent Development

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