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Added 8 mins ago
M
Staff Software Architect - Ground Control Software
MDA
Brampton, ON
- Full-time
Collaborate with internal and external stakeholders to define product scope and develop system and software requirements for current and future products, addressing cybersecurity, safety,…
Added 8 mins ago
GH
Cardiovascular Ultrasound & Structural Heart Product Manager
GE HEALTHCARE
Remote, Canada
- Other
- Remote
We are seeking an experienced and commercially driven National Product Manager, Cardiovascular Ultrasound & Structural Heart to lead the strategy, growth, and market development of our…
Added 8 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Kelowna, BC
- $18.25 to $20.95 CAD / hour
- Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 22 mins ago
NE
Sales Operations Analyst
Nexus Energy
Toronto, ON
- Contract
Familiarity with financial derivatives and pricing methodologies; able to support product pricing strategies and contribute to discussions around derivative structures and valuation.
Added 22 mins ago
AI
Senior Forward Deployed AI Engineer (Python, Data & GenAI)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
…will work closely with business users, subject matter experts, product owners, and engineering teams to understand complex workflows, rapidly validate solutions using real data, remove…
Added 23 mins ago
CC
Sales Associate
Circle Craft Co-operative
Vancouver, BC
- Part-time
Added 23 mins ago
C
Customer Service Rep (Bilingual French / English) On-Site
Concentrix
Oshawa, ON
- Full-time
Added 23 mins ago
I
Seasonal Customer Experience Representative
Indigo
Kelowna, BC
- $18.25 to $20.95 CAD / hour
- Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 23 mins ago
TH
Department Supervisor : Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…service and achieve top line sales with strong merchandising and product…
Added 23 mins ago
W
Structural Drafter, Junior
WhiteWater
Richmond, BC
- Full-time
Structural Drafter supports structural engineers in all phases of product development initiatives or projects from conceptual/proposal stage to engineering design process to…
Added 23 mins ago
LC
Sales And Marketing Specialist
Lovesome Cakes
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…involves coordinating with the production team, assisting with product displays, and participating in training activities to improve product knowledge and customer…
Added 23 mins ago
TH
Merchandising Department Supervisor Full Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Full-time
…Merchandising Associates as they merchandise and maintain various product sets to enhance the customer experience and maximize inventory…
Added 23 mins ago
TH
SUPERVISEUR DE SECTEUR, MISE EN MARCHÉ EN MAGASIN, CANADA
The Home Depot Canada
Grande Prairie, AB
- Full-time
…Merchandising Associates as they merchandise and maintain various product sets to enhance the customer experience and maximize inventory…
Added 38 mins ago
CB
Sales Assistant - St. Lawrence
COBS Bread
Toronto, ON
- Full-time
Be responsible for merchandising product and executing marketing campaigns
Added 38 mins ago
S
Beauty Advisor - Part Time
sephora.com
Sudbury, ON · Greater Sudbury, ON,CA
- $19.2 to $22.6 CAD / hour
…things beauty. Through personalized consultations and expert product recommendations, you'll play a meaningful role in clients' confidence journeys. You're a beauty pioneer who embraces…
Added 53 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
…dispensing, checking and delivery), manufacturing and sterile product preparation, including chemotherapy. This position will be required to work two (2) weekends per…
Added 53 mins ago
Specialist, Demand Planning
CONA Services
Toronto, ON
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 53 mins ago
Sales Development Manager, Small Store
CONA Services
Vaudreuil-Dorion, QC
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 53 mins ago
Specialist, Demand Planning
CONA Services
Toronto, ON
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 53 mins ago
Sales Development Manager, Small Store
CONA Services
Vaudreuil-Dorion, QC
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 1 hour ago
Manager, Talent Acquisition
Knak
Ottawa, ON
At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can…
Added 1 hour ago
SC
Account Manager
STERIS Canada Sales ULC (Canada Sales)
Montreal, QC
- Full-time
…the Company’s established line of products as well as all new product introductions. Using consultative selling skills and competencies and thorough understanding of the industry and market…
Added 1 hour ago
M
Client Relationship Management - Lead Specialist
Marsh
Montreal, QC
- Other
…understanding of market needs and expectations, trends and internal product and service…
Added 1 hour ago
S-
Sales Associate - Chinook Centre
Showcase - Home of the Hottest Trends
Calgary, AB
- Part-time
High level of passion and energy, while providing an expert level of product knowledge
Added 1 hour ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
Coordinate with internal stakeholders and account representatives to support product introductions, deeper market penetration, and service satisfaction.

PeoplePilot

Senior L3 AI Engineer

Montreal, QC, Canada

$120,000 to $140,000 CAD / year · Full-time

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Job details

Pay: $120,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

# Senior L3 AI Engineer – Enterprise AI Platforms

📍 **Location:** Montreal, Quebec, Canada

🏢 **Work Model:** Hybrid

💰 **Salary:** CAD $120,000–$140,000 per year

📅 **Experience:** 6+ years

## About the Role

We are seeking an experienced **Senior L3 AI Engineer** to provide advanced engineering support across enterprise AI products, including **Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok, and Google Gemini**.

The role will focus on resolving complex AI platform issues, configuring and deploying enterprise AI solutions, managing integrations and automation, and supporting new feature and model rollouts.

You will work closely with Microsoft and vendor engineering teams, while also mentoring Level 2.5 support engineers and improving the overall enterprise AI support environment.

## Key Responsibilities

Act as the primary engineering escalation point for complex issues that cannot be resolved by Level 2.5 support.

Troubleshoot and investigate technical issues across the enterprise AI product portfolio.

Configure, deploy, and scale enterprise AI products, including tenant and administrator configurations.

Manage integrations and automation across:

Microsoft 365 (M365)

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Connectors

Microsoft Power Platform

Collaborate with Microsoft and vendor engineering teams to test, validate, and roll out new AI features and models.

Balance rapid feature enablement with enterprise security, privacy, and compliance requirements.

Review Level 2.5 documentation and knowledge articles for technical accuracy and completeness.

Train and mentor Level 2.5 support engineers, providing advanced troubleshooting guidance and escalation procedures.

Own one AI product as the primary point of contact while maintaining technical knowledge across the full AI portfolio.

Drive incident management, problem management, root-cause analysis, and post-implementation reviews.

Contribute to the development of an AI agent to automate training, Level 2 support, and QA activities.

Support structured handovers and collaboration between Montreal and Bengaluru teams.

## Required Skills & Qualifications

**6+ years of experience** in an engineering, platform engineering, or senior technical support role within enterprise environments.

Hands-on experience deploying and supporting **AI/LLM products or Microsoft 365 at enterprise scale**.

Strong understanding of Generative AI concepts and enterprise AI platforms.

Strong scripting and automation experience with:

Python

PowerShell

Microsoft Graph API

Familiarity with CI/CD concepts and automation practices.

Experience with AI security and compliance controls, including:

Data Loss Prevention (DLP)

Microsoft Purview

Access Management

Single Sign-On (SSO)

SCIM

Audit Logging

Responsible AI Policies

Experience with connectors and/or Microsoft Power Platform.

Integration experience across Microsoft 365, ServiceNow, and identity platforms.

Strong technical troubleshooting and root-cause analysis skills across AI and M365 platforms.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

## Core Technical Skills

Enterprise AI Platform Engineering

Microsoft Copilot

OpenAI ChatGPT

Anthropic Claude

Grok

Google Gemini

Zoom AI Companion

Microsoft 365 Administration

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Microsoft Power Platform

Microsoft Graph API

Python

PowerShell

CI/CD

API and Platform Integrations

SSO / SCIM

Identity and Access Management

AI Security and Compliance

Incident and Problem Management

Root-Cause Analysis

Technical Documentation and Knowledge Management

## Preferred Qualifications

Experience in **financial services or banking environments**.

Experience working with Microsoft or third-party AI platform engineering teams.

Experience evaluating new AI features and models before enterprise-wide deployment.

Experience mentoring technical support teams and developing escalation procedures.

Strong knowledge-sharing and cross-location collaboration skills.

For Montreal-based candidates, **English/French bilingual communication is an asset**.

## Working Model

This role operates within a **follow-the-sun support model** across Montreal and Bengaluru, with staggered working hours to maximize daily support coverage.

The engineer will maintain ownership of one assigned AI product while supporting the broader AI portfolio and ensuring structured handovers between locations.

## Key Performance Areas

Resolution time for complex and escalated engineering issues.

Quality and security compliance of new AI feature rollouts.

Accuracy and completeness of technical documentation.

Improvement in Level 2.5 first-contact resolution through mentoring and knowledge sharing.

Contributions to AI automation and agent-development initiatives.

## How to Apply

Interested candidates can share their updated resumes highlighting hands-on experience in **enterprise AI platforms, Microsoft 365, Azure OpenAI, Python, PowerShell, Microsoft Graph API, Entra ID, Purview/DLP, and AI platform integrations**.

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More about this job

Responsibilities

Serve as the primary engineering escalation point for complex issues across enterprise AI products, and configure, deploy, integrate, and support AI platforms while maintaining security and compliance. Lead incident and root-cause investigations, validate new features and models, mentor Level 2.5 engineers, improve documentation, and contribute to AI support automation and cross-location handovers.

Requirements

Requires 6+ years of enterprise engineering, platform engineering, or senior technical support experience, including hands-on deployment and support of enterprise AI/LLM products or Microsoft 365. Candidates should have strong Generative AI, Python, PowerShell, Microsoft Graph API, automation, integration, troubleshooting, and AI security and compliance experience; a bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience, is required.

Skills

Enterprise AI Platform Engineering
Microsoft Copilot
Microsoft 365 Administration
Azure OpenAI
Python
PowerShell
Microsoft Graph API
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
API Integrations
Identity and Access Management
AI Security and Compliance
Incident Management
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Enterprise AI Platforms
Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Google Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
API Integrations
ServiceNow
Single Sign-On
SCIM
Identity and Access Management
Audit Logging
Responsible AI
Incident Management
Problem Management
Root-Cause Analysis
Generative AI
Financial Services
AI Agent Development

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