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Added 6 mins ago
E
Scientist II
Evonik
Burnaby, BC
- Full-time
EVONIK’s range of services extends from initial formulation prototype identification, manufacturing process development & scale-up, analytical method development & validation to support raw…
Added 6 mins ago
Principal Product Designer
Momentum Financial Services Group
Toronto, ON
Partner closely with the design system engineer and product engineering teams to maintain alignment between Figma, design tokens, coded components, Storybook, and production behaviour.
Added 21 mins ago
Senior Software Integration Engineer - Assistant Vice President
iCapital
Toronto, ON
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems.…
Added 36 mins ago
L
Electronics Engineer
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
Lumentum is seeking a talented senior Electronics Engineer to develop leading edge electro-optic optical cross connect switch PCBAs. The successful candidate will be capable of priming…
Added 51 mins ago
Senior AI Platform Engineer
Scotiabank
Toronto, ON
The Senior AI Platform Software Engineer will lead the design, development, and operation of scalable software platforms that enable enterprise teams to build, deploy, monitor, and govern…
Added 1 hour ago
SG
Electrical Engineer
Socomec Group
Brampton, ON
- Full-time
This Electrical Engineer position will contribute to the system-level electrical design and development of high-power electrical systems (up to 2.5 MVA) for Uninterruptible Power Supply…
Added 1 hour ago
P
Sales Engineer - Renewable Energy (Wind)
Progressive
Montreal, QC
- $113,000 to $127,000 USD / year
- Full-time
An industry-leading renewable energy organization is seeking a Sales Engineer to support the growth of utility-scale wind energy projects across North America. This role serves as the…
Added 1 hour ago
ET
Senior RFIC Product Engineer (NPI & Yield)
Emtar Technologies Inc.
Vancouver, BC
- Full-time
We are seeking a Senior RFIC Product Engineer to bridge the gap between RF Design and high-volume manufacturing for our Satcom user terminal portfolio. You will own the silicon lifecycle…
Added 1 hour ago
P
Senior L3 AI Engineer
PeoplePilot
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
The engineer will maintain ownership of one assigned AI product while supporting the broader AI portfolio and ensuring structured handovers between locations.
Added 1 hour ago
GL
Frontend Engineering Lead
Geomagical Labs
Remote, Canada
- Full-time
- Remote
…is a hands-on technical leadership role for an experienced engineer who enjoys solving complex engineering challenges, influencing architecture, mentoring teammates and delivering…
Added 1 hour ago
Software Integration Engineer - Associate
iCapital
Toronto, ON
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that…
Added 1 hour ago
T
Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Software Engineer II (Systems Support)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
M(
Senior Platform Engineer, Quality Platform
MaintainX (An Autodesk Company)
Remote, Canada
- $107,000 to $195,000 CAD / year
- Full-time
- Remote
As a Senior Engineer on the Quality Platform team, you'll build the shared testing infrastructure, frameworks, and AI-assisted tooling that every engineering team at MaintainX relies on to…
Added 1 hour ago
RA
Staff Software Engineer, Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
…customer-facing digital experiences. As a Staff Backend Software Engineer, you will provide technical leadership across important platform initiatives: shaping architecture, delivering…
Added 1 hour ago
Q
Forward Deployed Engineer
Quadric
Canada
- Full-time
…Code–based agentic workflows) - you won't just be supporting the product, you'll be inventing how edge-AI field engineering is…
Added 1 hour ago
SS
Senior Java Software Engineer
Soho Square Solutions
Toronto, ON
- Contract
participating in Agile ceremonies; collaborating with product, architecture, QA, DevOps, and distributed development teams; and coordinating with offshore developers.
Added 1 hour ago
A
Process Engineer Intermediate
Airswift
Calgary, AB
- Contract
This opportunity sits within an engineering and construction environment supporting facilities development projects from ideation through start-up. The role focuses on technical process…
Added 1 hour ago
ET
Python Developer
Envision Technology Solutions
Toronto, ON
- Full-time
Partner with engineering, product, operations, and compliance teams to translate business needs into clear, actionable technical requirements and specifications.
Added 1 hour ago
AI
Senior Hardware Design Engineer
Aversan Inc.
Mississauga, ON
- Full-time
We are currently seeking a qualified Senior Hardware Design Engineer to join our team. The Senior Hardware Design Engineer will be part of the hardware design and development team and work…
Added 1 hour ago
I
Product Development Engineer - 6-Month Contract
Inertia
Toronto, ON
- Full-time
We’re looking for a Product Development Engineer with exceptional mechanical product design and engineering skills and experience to join Inertia’s growing team for a 6-month contract term.…
Added 1 hour ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
We’re looking for an experienced medical device product development engineer with exceptional project leadership, client management, and team coordination skills to join our talented team.
Added 1 hour ago
L
Senior Software Engineer
LTM
ON · Ontario, Canada
- $100,000 to $110,000 USD / year
- Full-time
Collaborate with architects product owners and crossfunctional teams to deliver highquality solutions
Added 1 hour ago
IL
Advanced Quality Engineer
Invesco Ltd.
Charlottetown, PE
- Full-time
…high‑quality software releases. This role works closely with Product Management, Software Engineering, DevOps, and UX teams to validate functionality, performance, security, and overall…
Added 1 hour ago
H
Software Applications Engineer 4
HP
Vancouver, BC · Mississauga, ON
- Full-time
Reviews and evaluates designs and project activities for compliance with applications design and development guidelines and standards; provides tangible feedback to improve product quality…

PeoplePilot

Senior L3 AI Engineer

Montreal, QC, Canada

$120,000 to $140,000 CAD / year · Full-time

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Job details

Pay: $120,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

# Senior L3 AI Engineer – Enterprise AI Platforms

📍 **Location:** Montreal, Quebec, Canada

🏢 **Work Model:** Hybrid

💰 **Salary:** CAD $120,000–$140,000 per year

📅 **Experience:** 6+ years

## About the Role

We are seeking an experienced **Senior L3 AI Engineer** to provide advanced engineering support across enterprise AI products, including **Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok, and Google Gemini**.

The role will focus on resolving complex AI platform issues, configuring and deploying enterprise AI solutions, managing integrations and automation, and supporting new feature and model rollouts.

You will work closely with Microsoft and vendor engineering teams, while also mentoring Level 2.5 support engineers and improving the overall enterprise AI support environment.

## Key Responsibilities

Act as the primary engineering escalation point for complex issues that cannot be resolved by Level 2.5 support.

Troubleshoot and investigate technical issues across the enterprise AI product portfolio.

Configure, deploy, and scale enterprise AI products, including tenant and administrator configurations.

Manage integrations and automation across:

Microsoft 365 (M365)

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Connectors

Microsoft Power Platform

Collaborate with Microsoft and vendor engineering teams to test, validate, and roll out new AI features and models.

Balance rapid feature enablement with enterprise security, privacy, and compliance requirements.

Review Level 2.5 documentation and knowledge articles for technical accuracy and completeness.

Train and mentor Level 2.5 support engineers, providing advanced troubleshooting guidance and escalation procedures.

Own one AI product as the primary point of contact while maintaining technical knowledge across the full AI portfolio.

Drive incident management, problem management, root-cause analysis, and post-implementation reviews.

Contribute to the development of an AI agent to automate training, Level 2 support, and QA activities.

Support structured handovers and collaboration between Montreal and Bengaluru teams.

## Required Skills & Qualifications

**6+ years of experience** in an engineering, platform engineering, or senior technical support role within enterprise environments.

Hands-on experience deploying and supporting **AI/LLM products or Microsoft 365 at enterprise scale**.

Strong understanding of Generative AI concepts and enterprise AI platforms.

Strong scripting and automation experience with:

Python

PowerShell

Microsoft Graph API

Familiarity with CI/CD concepts and automation practices.

Experience with AI security and compliance controls, including:

Data Loss Prevention (DLP)

Microsoft Purview

Access Management

Single Sign-On (SSO)

SCIM

Audit Logging

Responsible AI Policies

Experience with connectors and/or Microsoft Power Platform.

Integration experience across Microsoft 365, ServiceNow, and identity platforms.

Strong technical troubleshooting and root-cause analysis skills across AI and M365 platforms.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

## Core Technical Skills

Enterprise AI Platform Engineering

Microsoft Copilot

OpenAI ChatGPT

Anthropic Claude

Grok

Google Gemini

Zoom AI Companion

Microsoft 365 Administration

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Microsoft Power Platform

Microsoft Graph API

Python

PowerShell

CI/CD

API and Platform Integrations

SSO / SCIM

Identity and Access Management

AI Security and Compliance

Incident and Problem Management

Root-Cause Analysis

Technical Documentation and Knowledge Management

## Preferred Qualifications

Experience in **financial services or banking environments**.

Experience working with Microsoft or third-party AI platform engineering teams.

Experience evaluating new AI features and models before enterprise-wide deployment.

Experience mentoring technical support teams and developing escalation procedures.

Strong knowledge-sharing and cross-location collaboration skills.

For Montreal-based candidates, **English/French bilingual communication is an asset**.

## Working Model

This role operates within a **follow-the-sun support model** across Montreal and Bengaluru, with staggered working hours to maximize daily support coverage.

The engineer will maintain ownership of one assigned AI product while supporting the broader AI portfolio and ensuring structured handovers between locations.

## Key Performance Areas

Resolution time for complex and escalated engineering issues.

Quality and security compliance of new AI feature rollouts.

Accuracy and completeness of technical documentation.

Improvement in Level 2.5 first-contact resolution through mentoring and knowledge sharing.

Contributions to AI automation and agent-development initiatives.

## How to Apply

Interested candidates can share their updated resumes highlighting hands-on experience in **enterprise AI platforms, Microsoft 365, Azure OpenAI, Python, PowerShell, Microsoft Graph API, Entra ID, Purview/DLP, and AI platform integrations**.

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More about this job

Responsibilities

Serve as the primary engineering escalation point for complex issues across enterprise AI products, and configure, deploy, integrate, and support AI platforms while maintaining security and compliance. Lead incident and root-cause investigations, validate new features and models, mentor Level 2.5 engineers, improve documentation, and contribute to AI support automation and cross-location handovers.

Requirements

Requires 6+ years of enterprise engineering, platform engineering, or senior technical support experience, including hands-on deployment and support of enterprise AI/LLM products or Microsoft 365. Candidates should have strong Generative AI, Python, PowerShell, Microsoft Graph API, automation, integration, troubleshooting, and AI security and compliance experience; a bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience, is required.

Skills

Enterprise AI Platform Engineering
Microsoft Copilot
Microsoft 365 Administration
Azure OpenAI
Python
PowerShell
Microsoft Graph API
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
API Integrations
Identity and Access Management
AI Security and Compliance
Incident Management
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Enterprise AI Platforms
Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Google Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
API Integrations
ServiceNow
Single Sign-On
SCIM
Identity and Access Management
Audit Logging
Responsible AI
Incident Management
Problem Management
Root-Cause Analysis
Generative AI
Financial Services
AI Agent Development

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