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Added 1 hour ago
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Design Engineer, North America AMZL Design Engineering
Amazon
St. Thomas, ON
- Full-time
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when…
Added 1 hour ago
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Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
…payroll, accounting, and money-movement domains. You define clear product requirements and success metrics, break down ambiguous problems into well-scoped features, and hold a high bar for…
Added 2 hours ago
Supplier Quality Engineer
Westerkirk
Calgary, AB
The Supplier Quality Engineer reports to the Director of Quality for Manufacturing and the primary purpose of the role is to; develop, implement, and coordinate the supplier approval…
Added 3 hours ago
Systems Engineering
BWXT
Peterborough, ON
We are looking for a Systems Engineer (Contract) for our Peterborough, Ontario site. BWXT NEC's Fuel Handling and Engineered Solutions group is involved in the design, manufacture,…
Added 5 hours ago
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Senior Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
Attend client meetings and perform site walkdowns to ensure the client is satisfied with our work product
Added 5 hours ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 5 hours ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 5 hours ago
FT
AI Field Engineer, EMEA
FDE Times
London, ON
- Full-time
…systems, fast. The role sits at the intersection of engineering, product, and customer delivery. You are hands-on-keyboard building POCs, MVPs, and production integrations, while also…
Added 5 hours ago
FT
Agent Deployment Engineer - Spanish Speaking
FDE Times
Toronto, ON
- Full-time
As an Agent Deployment Engineer, you will be responsible for end-to-end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the…
Added 5 hours ago
FT
ML Engineer Manager, AI Conversation Platform
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Brainstorm and coordinate product integrations with partner teams
Added 5 hours ago
FT
Agent Deployment Engineer
FDE Times
Toronto, ON
- Full-time
As an Agent Deployment Engineer, you will be responsible for end-to-end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the…
Added 6 hours ago
Software Dev Engineer II, Amazon Marketing Cloud
Amazon
Toronto, ON
…it wouldn't hurt). We are looking for a motivated software engineer with a proven track record of solid computer science fundamentals and building production quality software…
Added 7 hours ago
GC
Project Manager, Calgary
GUNN Consultants
Calgary, AB
- Full-time
Management and guidance of GUNN staff assigned to your projects (Coordinator, Production Engineer, Site Personnel)
Added 7 hours ago
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AI Software Development Engineer in Test
Trimble Inc.
Kamloops, BC
- Full-time
Shape the Future of Construction AI as an AI Software Developer Engineer in Test!
Added 7 hours ago
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MPD Technology - Automation Manager
Beyond Energy Services and Technology Corp.
Calgary, AB
- Full-time
Work with Operations, Mechanical Engineering, QA/QC, HSE and Sales on bids, client requirements and product roadmap.
Added 7 hours ago
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Software Engineer II, Earnings
Toast
Toronto, ON
- Full-time
We're looking for an engineer to help build and scale Toast's earnings platform - systems that calculate tips and employee earnings for restaurant locations across Toast's network. You'll…
Added 7 hours ago
Senior Full Stack Engineer
Workstream
Vancouver, BC
…are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and…
Added 8 hours ago
Senior Full-Stack Developer
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
This role requires a versatile engineer who can contribute across backend services, e-commerce storefronts, integrations, and mobile applications. While the initial focus is expected to be…
Added 8 hours ago
TS
Sr Software Engineering Lead/ Architect
TalentSphere Staffing Solutions
Toronto, ON · North York, ON
- Full-time
Our client is seeking an experienced Senior Software Engineering Lead / Architect to join a product-focused engineering organization operating within a highly regulated environment.
Added 9 hours ago
PH
Mechanical Designer/Engineer
Parker Hannifin
Winnipeg, MB
- Full-time
The Mechanical Designer/Engineer is responsible for all aspects of the mechanical design of products, including electronic controllers, displays, sensors and other devices. Product…
Added 9 hours ago
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Electronics Engineer
Actalent
Burnaby, BC
- $43 to $57 CAD / hour
- Contract
The Hardware Engineer will support the design, development, testing, and continuous improvement of electronic hardware and power-electronic systems. This individual will work closely with…
Added 9 hours ago
A
Test Engineer
Actalent
Ottawa, ON
- $50 to $60 CAD / hour
- Contract
The Test Engineer supports new product introduction and manufacturing test for fiber optic la equipment. This role sits alongside R&D while owning manufacturing-focused test activities…
Added 9 hours ago
Machine Learning Engineer, Evaluation and Quality, Creativity Apps
Apple
Vancouver, BC
The Creativity Apps team is looking for a Machine Learning Engineer focused on the quality and evaluation of ML models and AI features in our creativity applications. You will define how we…
Added 9 hours ago
Développeur.se de logiciels sénior.e - applications réseau / Senior Software Developer - Networking
Electronic Arts
Vancouver, BC · Montreal, QC
…and contribute to our experiences, supported by thoughtful product design, safety systems, and global reach. Our focus is on enabling more players to participate in creative expression by…
Added 9 hours ago
Software Development Engineer II, Campaign Management
Amazon
Toronto, ON
…independently. We are looking for a pioneering and collaborative engineer to work in our unique, product-focused “2-pizza team.” You will sit side-by-side with product owners, contributing…

PeoplePilot

Senior L3 AI Engineer

Montreal, QC, Canada

$120,000 to $140,000 CAD / year · Full-time

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Job details

Pay: $120,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

# Senior L3 AI Engineer – Enterprise AI Platforms

📍 **Location:** Montreal, Quebec, Canada

🏢 **Work Model:** Hybrid

💰 **Salary:** CAD $120,000–$140,000 per year

📅 **Experience:** 6+ years

## About the Role

We are seeking an experienced **Senior L3 AI Engineer** to provide advanced engineering support across enterprise AI products, including **Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok, and Google Gemini**.

The role will focus on resolving complex AI platform issues, configuring and deploying enterprise AI solutions, managing integrations and automation, and supporting new feature and model rollouts.

You will work closely with Microsoft and vendor engineering teams, while also mentoring Level 2.5 support engineers and improving the overall enterprise AI support environment.

## Key Responsibilities

Act as the primary engineering escalation point for complex issues that cannot be resolved by Level 2.5 support.

Troubleshoot and investigate technical issues across the enterprise AI product portfolio.

Configure, deploy, and scale enterprise AI products, including tenant and administrator configurations.

Manage integrations and automation across:

Microsoft 365 (M365)

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Connectors

Microsoft Power Platform

Collaborate with Microsoft and vendor engineering teams to test, validate, and roll out new AI features and models.

Balance rapid feature enablement with enterprise security, privacy, and compliance requirements.

Review Level 2.5 documentation and knowledge articles for technical accuracy and completeness.

Train and mentor Level 2.5 support engineers, providing advanced troubleshooting guidance and escalation procedures.

Own one AI product as the primary point of contact while maintaining technical knowledge across the full AI portfolio.

Drive incident management, problem management, root-cause analysis, and post-implementation reviews.

Contribute to the development of an AI agent to automate training, Level 2 support, and QA activities.

Support structured handovers and collaboration between Montreal and Bengaluru teams.

## Required Skills & Qualifications

**6+ years of experience** in an engineering, platform engineering, or senior technical support role within enterprise environments.

Hands-on experience deploying and supporting **AI/LLM products or Microsoft 365 at enterprise scale**.

Strong understanding of Generative AI concepts and enterprise AI platforms.

Strong scripting and automation experience with:

Python

PowerShell

Microsoft Graph API

Familiarity with CI/CD concepts and automation practices.

Experience with AI security and compliance controls, including:

Data Loss Prevention (DLP)

Microsoft Purview

Access Management

Single Sign-On (SSO)

SCIM

Audit Logging

Responsible AI Policies

Experience with connectors and/or Microsoft Power Platform.

Integration experience across Microsoft 365, ServiceNow, and identity platforms.

Strong technical troubleshooting and root-cause analysis skills across AI and M365 platforms.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

## Core Technical Skills

Enterprise AI Platform Engineering

Microsoft Copilot

OpenAI ChatGPT

Anthropic Claude

Grok

Google Gemini

Zoom AI Companion

Microsoft 365 Administration

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Microsoft Power Platform

Microsoft Graph API

Python

PowerShell

CI/CD

API and Platform Integrations

SSO / SCIM

Identity and Access Management

AI Security and Compliance

Incident and Problem Management

Root-Cause Analysis

Technical Documentation and Knowledge Management

## Preferred Qualifications

Experience in **financial services or banking environments**.

Experience working with Microsoft or third-party AI platform engineering teams.

Experience evaluating new AI features and models before enterprise-wide deployment.

Experience mentoring technical support teams and developing escalation procedures.

Strong knowledge-sharing and cross-location collaboration skills.

For Montreal-based candidates, **English/French bilingual communication is an asset**.

## Working Model

This role operates within a **follow-the-sun support model** across Montreal and Bengaluru, with staggered working hours to maximize daily support coverage.

The engineer will maintain ownership of one assigned AI product while supporting the broader AI portfolio and ensuring structured handovers between locations.

## Key Performance Areas

Resolution time for complex and escalated engineering issues.

Quality and security compliance of new AI feature rollouts.

Accuracy and completeness of technical documentation.

Improvement in Level 2.5 first-contact resolution through mentoring and knowledge sharing.

Contributions to AI automation and agent-development initiatives.

## How to Apply

Interested candidates can share their updated resumes highlighting hands-on experience in **enterprise AI platforms, Microsoft 365, Azure OpenAI, Python, PowerShell, Microsoft Graph API, Entra ID, Purview/DLP, and AI platform integrations**.

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More about this job

Responsibilities

Serve as the primary engineering escalation point for complex issues across enterprise AI products, and configure, deploy, integrate, and support AI platforms while maintaining security and compliance. Lead incident and root-cause investigations, validate new features and models, mentor Level 2.5 engineers, improve documentation, and contribute to AI support automation and cross-location handovers.

Requirements

Requires 6+ years of enterprise engineering, platform engineering, or senior technical support experience, including hands-on deployment and support of enterprise AI/LLM products or Microsoft 365. Candidates should have strong Generative AI, Python, PowerShell, Microsoft Graph API, automation, integration, troubleshooting, and AI security and compliance experience; a bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience, is required.

Skills

Enterprise AI Platform Engineering
Microsoft Copilot
Microsoft 365 Administration
Azure OpenAI
Python
PowerShell
Microsoft Graph API
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
API Integrations
Identity and Access Management
AI Security and Compliance
Incident Management
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Enterprise AI Platforms
Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Google Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
API Integrations
ServiceNow
Single Sign-On
SCIM
Identity and Access Management
Audit Logging
Responsible AI
Incident Management
Problem Management
Root-Cause Analysis
Generative AI
Financial Services
AI Agent Development

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