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Added 27 mins ago
A
Shipping and Logistics Clerk
ABB
Quebec, QC
- Full-time
Added 27 mins ago
A
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…rejoindre notre équipe Solutions Numériques (ABSD) basée à Mirabel (Québec, Canada), où vous travaillerez conjointement avec les équipes Business et IM basées à Mirabel et…
Added 43 mins ago
RG
Vice-président(e), tarification / VP, Underwriting
Reinsurance Group of America
Toronto, ON · Montreal, QC
- Full-time
L’anglais est requis en raison de la nécessité de communiquer régulièrement avec des partenaires internes, des parties prenantes et des clients anglophones situés à l’extérieur du Québec.
Added 43 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Kelowna, BC
- $18.25 to $20.95 CAD / hour
- Part-time
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Added 57 mins ago
AI
Pharmacy Systems Implementation Specialist – Kroll Deployment
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
In this role, you will be responsible for supporting Pharmacy Store teams in Quebec as they transition to the new application. You will provide hands-on implementation support, training,…
Added 57 mins ago
I
Seasonal Customer Experience Representative
Indigo
Kelowna, BC
- $18.25 to $20.95 CAD / hour
- Part-time
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Added 1 hour ago
LC
Business Development Specialist
La Cravate Bleue
Montreal, QC
- Full-time
Strong knowledge of the Quebec talent market industry realities.
Added 1 hour ago
GC
REQ26-179 - Polyvalent Millwright -Class II
Glencore Canada
Quebec, QC
- Full-time
Private air transportation to and from cities such as Montreal, Quebec City, Rouyn-Noranda, Mont-Joli and Inuit communities, depending on where you live.
Added 1 hour ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across…
Added 1 hour ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across…
Added 1 hour ago
A
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche un Chef de projet entrée en service pour rejoindre notre équipe Service client basée à Mirabel (Québec, Canada).
Added 1 hour ago
LC
Network Administrator
Lightspeed Commerce, Inc.
Montreal, QC
- Full-time
We’re looking for a Network Administrator to join our Network Operations team in Montreal, Quebec. As a Network Administrator, you will help ensure the availability, performance, and…
Added 1 hour ago
SC
Account Manager
STERIS Canada Sales ULC (Canada Sales)
Montreal, QC
- Full-time
Added 1 hour ago
M
Client Relationship Management - Lead Specialist
Marsh
Montreal, QC
- Other
…Affinity business at Marsh. This role will be based in Montreal Quebec. This is a hybrid role that requires at least three days a week in the…
Added 1 hour ago
TH
Psychologue/ Psychothérapeute/ Travailleur social/ Psychoéducateur
TELUS Health
Boisbriand, QC
- Part-time
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or…
Added 1 hour ago
TH
Psychologue / Psychothérapeute / Travailleur social / Psychoéducateur (PAE)
TELUS Health
Longueuil, QC
- Part-time
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or…
Added 2 hours ago
H
Directeur Ingenierie Mecanique (support à la production) / Manager – Mechanical engineering (support to Production)
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
…externes, les clients et les intervenants situés à l’extérieur du Québec. Connaissance de l’anglais, en plus du français, requise pour répondre aux exigences opérationnelles du poste et…
Added 2 hours ago
AC
Chef De Projet | Project Manager
Aston Carter
Laval, QC
- $38 to $45 CAD / hour
- Contract
Added 3 hours ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…regular communication with English-speaking customers outside Quebec and the use of English-language documentation, tools, platforms, and…
Added 3 hours ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
Added 3 hours ago
BS
R&D Product Development Intern / Stagiaire en recherche et développement (R-D) - Développement de
Boston Scientific
Montreal, QC
- Full-time
Added 3 hours ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…regular communication with English-speaking customers outside Quebec and the use of English-language documentation, tools, platforms, and…
Added 3 hours ago
CN
Sales - Outside Sales Representative - Pickering
Contractor Nation
Laval, QC
- Full-time
Added 3 hours ago
TS
Owner Operator - Fuel
The Seaboard Transport Group
Moncton, NB
- Full-time
We are currently hiring Owner Operatorsto haul and handle Fuel to St. Romuald, Quebec. May be required to haul Quads, B-Trains, and mini tankers.
Added 3 hours ago
I
Client Solutions Lead
Insight
Montreal, QC
- Full-time

PeoplePilot

Senior L3 AI Engineer

Montreal, QC, Canada

$120,000 to $140,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

# Senior L3 AI Engineer – Enterprise AI Platforms

📍 **Location:** Montreal, Quebec, Canada

🏢 **Work Model:** Hybrid

💰 **Salary:** CAD $120,000–$140,000 per year

📅 **Experience:** 6+ years

## About the Role

We are seeking an experienced **Senior L3 AI Engineer** to provide advanced engineering support across enterprise AI products, including **Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok, and Google Gemini**.

The role will focus on resolving complex AI platform issues, configuring and deploying enterprise AI solutions, managing integrations and automation, and supporting new feature and model rollouts.

You will work closely with Microsoft and vendor engineering teams, while also mentoring Level 2.5 support engineers and improving the overall enterprise AI support environment.

## Key Responsibilities

Act as the primary engineering escalation point for complex issues that cannot be resolved by Level 2.5 support.

Troubleshoot and investigate technical issues across the enterprise AI product portfolio.

Configure, deploy, and scale enterprise AI products, including tenant and administrator configurations.

Manage integrations and automation across:

Microsoft 365 (M365)

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Connectors

Microsoft Power Platform

Collaborate with Microsoft and vendor engineering teams to test, validate, and roll out new AI features and models.

Balance rapid feature enablement with enterprise security, privacy, and compliance requirements.

Review Level 2.5 documentation and knowledge articles for technical accuracy and completeness.

Train and mentor Level 2.5 support engineers, providing advanced troubleshooting guidance and escalation procedures.

Own one AI product as the primary point of contact while maintaining technical knowledge across the full AI portfolio.

Drive incident management, problem management, root-cause analysis, and post-implementation reviews.

Contribute to the development of an AI agent to automate training, Level 2 support, and QA activities.

Support structured handovers and collaboration between Montreal and Bengaluru teams.

## Required Skills & Qualifications

**6+ years of experience** in an engineering, platform engineering, or senior technical support role within enterprise environments.

Hands-on experience deploying and supporting **AI/LLM products or Microsoft 365 at enterprise scale**.

Strong understanding of Generative AI concepts and enterprise AI platforms.

Strong scripting and automation experience with:

Python

PowerShell

Microsoft Graph API

Familiarity with CI/CD concepts and automation practices.

Experience with AI security and compliance controls, including:

Data Loss Prevention (DLP)

Microsoft Purview

Access Management

Single Sign-On (SSO)

SCIM

Audit Logging

Responsible AI Policies

Experience with connectors and/or Microsoft Power Platform.

Integration experience across Microsoft 365, ServiceNow, and identity platforms.

Strong technical troubleshooting and root-cause analysis skills across AI and M365 platforms.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

## Core Technical Skills

Enterprise AI Platform Engineering

Microsoft Copilot

OpenAI ChatGPT

Anthropic Claude

Grok

Google Gemini

Zoom AI Companion

Microsoft 365 Administration

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Microsoft Power Platform

Microsoft Graph API

Python

PowerShell

CI/CD

API and Platform Integrations

SSO / SCIM

Identity and Access Management

AI Security and Compliance

Incident and Problem Management

Root-Cause Analysis

Technical Documentation and Knowledge Management

## Preferred Qualifications

Experience in **financial services or banking environments**.

Experience working with Microsoft or third-party AI platform engineering teams.

Experience evaluating new AI features and models before enterprise-wide deployment.

Experience mentoring technical support teams and developing escalation procedures.

Strong knowledge-sharing and cross-location collaboration skills.

For Montreal-based candidates, **English/French bilingual communication is an asset**.

## Working Model

This role operates within a **follow-the-sun support model** across Montreal and Bengaluru, with staggered working hours to maximize daily support coverage.

The engineer will maintain ownership of one assigned AI product while supporting the broader AI portfolio and ensuring structured handovers between locations.

## Key Performance Areas

Resolution time for complex and escalated engineering issues.

Quality and security compliance of new AI feature rollouts.

Accuracy and completeness of technical documentation.

Improvement in Level 2.5 first-contact resolution through mentoring and knowledge sharing.

Contributions to AI automation and agent-development initiatives.

## How to Apply

Interested candidates can share their updated resumes highlighting hands-on experience in **enterprise AI platforms, Microsoft 365, Azure OpenAI, Python, PowerShell, Microsoft Graph API, Entra ID, Purview/DLP, and AI platform integrations**.

Apply About employer

More about this job

Responsibilities

Serve as the primary engineering escalation point for complex issues across enterprise AI products, and configure, deploy, integrate, and support AI platforms while maintaining security and compliance. Lead incident and root-cause investigations, validate new features and models, mentor Level 2.5 engineers, improve documentation, and contribute to AI support automation and cross-location handovers.

Requirements

Requires 6+ years of enterprise engineering, platform engineering, or senior technical support experience, including hands-on deployment and support of enterprise AI/LLM products or Microsoft 365. Candidates should have strong Generative AI, Python, PowerShell, Microsoft Graph API, automation, integration, troubleshooting, and AI security and compliance experience; a bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience, is required.

Skills

Enterprise AI Platform Engineering
Microsoft Copilot
Microsoft 365 Administration
Azure OpenAI
Python
PowerShell
Microsoft Graph API
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
API Integrations
Identity and Access Management
AI Security and Compliance
Incident Management
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Enterprise AI Platforms
Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Google Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
API Integrations
ServiceNow
Single Sign-On
SCIM
Identity and Access Management
Audit Logging
Responsible AI
Incident Management
Problem Management
Root-Cause Analysis
Generative AI
Financial Services
AI Agent Development

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