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Optical System Design Engineer
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…you’ll turn optical concepts into practical, production-ready solutions that combine illumination, imaging, mechanics, electronics, and…
Added 1 min ago
TT
Systems Design Engineer III
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…important to us as our reputation for making innovative sensing…
Added 1 min ago
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Civil Project Engineer/ Project Manager
EXP
Markham, ON
- Full-time
At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of…
Added 1 min ago
Senior Developer
Scotiabank
Toronto, ON
The Product Onboarding team is seeking a hands-on Senior Engineer to design and deliver modern, cloud-native onboarding applications using JavaScript, TypeScript, MongoDB, Express.js,…
Added 1 min ago
Senior Renewable Power Engineer
Hatch
Mississauga, ON
…bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity…
Added 1 min ago
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Manager, Alberta, Electrical
AtkinsRéalis
Calgary, AB
- Full-time
Serve as Project Manager, Discipline Lead, or Design Engineer on projects in various markets.
Added 1 min ago
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Manager British Columbia, Mechanical
AtkinsRéalis
Vancouver, BC
- Full-time
Serve as Project Manager, Discipline Lead, or Design Engineer on projects in various markets.
Added 1 min ago
Staff Manufacturing Engineer
Tenstorrent
Toronto, ON
…cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse…
Added 16 mins ago
CF 18 AME (S) Level A
L3Harris Technologies
Cold Lake, AB
…(Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft availability and airworthiness through the performance of propulsion, powertrain, and…
Added 16 mins ago
CF 18 AME (M) Level A
L3Harris Technologies
Cold Lake, AB
…(Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft availability and airworthiness through the performance of propulsion, powertrain, and…
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Senior Forward Deployed Engineer
Justworks
Toronto, ON
- $167,500 to $235,000 CAD / year
…products, and take care of teams through market leading benefits solutions. We're growing fast, and we’re re-designing how we work AI-first to empower teams to do their best work and build…
Added 16 mins ago
TB
Senior DevOps Engineer (SRE / Platform Engineering)
TLNT Bridge Recruiting
Vancouver, BC
- Full-time
…platform capabilities and are looking for a talented Senior DevOps Engineer with a strong Site Reliability Engineering (SRE) mindset to help take these systems to the next…
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Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive…
Added 16 mins ago
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Software Systems Engineer - Interferometry/microscopy
VIAVI Solutions
Ottawa, ON
- Full-time
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway.…
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DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
You are a DevOps Engineer with 5 years of experience building production-level enterprise solutions that support software development teams. You enjoy automating repetitive tasks to reduce…
Added 16 mins ago
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Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Added 16 mins ago
JS
Technical Engineer
JFE Shoji Power Canada Inc.
Burlington, ON
- Full-time
…energy by providing strategic, innovative, and sustainable solutions to its…
Added 16 mins ago
AI
Security Engineer – SIEM, EDR, IAM & Cloud Security
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Configure and manage security technologies such as firewalls, IDS/IPS, WAF, DLP, IAM, and endpoint protection solutions.
Added 16 mins ago
KG
Technical Support Engineer
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Contract
Added 16 mins ago
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Azure Databricks Platform engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Azure Databricks Platform engineer
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Senior WMS Implementation Engineer
Hays
Canada
- $95 to $100 CAD / hour
- Contract
Design, develop, and deploy GenAI solutions including AI agents, chatbots, and autonomous systems that solve complex business problems
Added 16 mins ago
QI
Automation Control Engineer
Quickmill Inc
Peterborough, ON
- Full-time
…equipment, nuclear, and oil and gas. We take pride in our ability to engineer custom solutions that enhance production efficiency and reliability. At Quickmill, we foster a collaborative…
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Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
…continuously improving technology, data, analytics, and AI solutions in support of our Planning, Buying, Allocation and Pricing workflows. As the Senior Lead Data Visualization Engineer /…
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DevOps Engineer
TEEMA
Montreal, QC
- $65 to $77 CAD / hour
- Contract
The successful candidate will help design, develop, deploy, and maintain secure, scalable identity management solutions. This role combines hands-on technical development, DevSecOps…
Added 16 mins ago
GT
Sr QA Engineer (POS)
GSPANN Technologies, Inc
Vancouver, BC
- Contract
Senior QA Engineer with experience across our in-store Point-of-Sale (POS) and mobility stack, including Oracle Xstore and Xmobile, to support application architecture, development and…

PeoplePilot

Senior L3 AI Engineer

Montreal, QC, Canada

$120,000 to $140,000 CAD / year · Full-time

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Job details

Pay: $120,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

# Senior L3 AI Engineer – Enterprise AI Platforms

📍 **Location:** Montreal, Quebec, Canada

🏢 **Work Model:** Hybrid

💰 **Salary:** CAD $120,000–$140,000 per year

📅 **Experience:** 6+ years

## About the Role

We are seeking an experienced **Senior L3 AI Engineer** to provide advanced engineering support across enterprise AI products, including **Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok, and Google Gemini**.

The role will focus on resolving complex AI platform issues, configuring and deploying enterprise AI solutions, managing integrations and automation, and supporting new feature and model rollouts.

You will work closely with Microsoft and vendor engineering teams, while also mentoring Level 2.5 support engineers and improving the overall enterprise AI support environment.

## Key Responsibilities

Act as the primary engineering escalation point for complex issues that cannot be resolved by Level 2.5 support.

Troubleshoot and investigate technical issues across the enterprise AI product portfolio.

Configure, deploy, and scale enterprise AI products, including tenant and administrator configurations.

Manage integrations and automation across:

Microsoft 365 (M365)

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Connectors

Microsoft Power Platform

Collaborate with Microsoft and vendor engineering teams to test, validate, and roll out new AI features and models.

Balance rapid feature enablement with enterprise security, privacy, and compliance requirements.

Review Level 2.5 documentation and knowledge articles for technical accuracy and completeness.

Train and mentor Level 2.5 support engineers, providing advanced troubleshooting guidance and escalation procedures.

Own one AI product as the primary point of contact while maintaining technical knowledge across the full AI portfolio.

Drive incident management, problem management, root-cause analysis, and post-implementation reviews.

Contribute to the development of an AI agent to automate training, Level 2 support, and QA activities.

Support structured handovers and collaboration between Montreal and Bengaluru teams.

## Required Skills & Qualifications

**6+ years of experience** in an engineering, platform engineering, or senior technical support role within enterprise environments.

Hands-on experience deploying and supporting **AI/LLM products or Microsoft 365 at enterprise scale**.

Strong understanding of Generative AI concepts and enterprise AI platforms.

Strong scripting and automation experience with:

Python

PowerShell

Microsoft Graph API

Familiarity with CI/CD concepts and automation practices.

Experience with AI security and compliance controls, including:

Data Loss Prevention (DLP)

Microsoft Purview

Access Management

Single Sign-On (SSO)

SCIM

Audit Logging

Responsible AI Policies

Experience with connectors and/or Microsoft Power Platform.

Integration experience across Microsoft 365, ServiceNow, and identity platforms.

Strong technical troubleshooting and root-cause analysis skills across AI and M365 platforms.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

## Core Technical Skills

Enterprise AI Platform Engineering

Microsoft Copilot

OpenAI ChatGPT

Anthropic Claude

Grok

Google Gemini

Zoom AI Companion

Microsoft 365 Administration

Microsoft Entra ID

Microsoft Purview / DLP

Azure OpenAI

Microsoft Power Platform

Microsoft Graph API

Python

PowerShell

CI/CD

API and Platform Integrations

SSO / SCIM

Identity and Access Management

AI Security and Compliance

Incident and Problem Management

Root-Cause Analysis

Technical Documentation and Knowledge Management

## Preferred Qualifications

Experience in **financial services or banking environments**.

Experience working with Microsoft or third-party AI platform engineering teams.

Experience evaluating new AI features and models before enterprise-wide deployment.

Experience mentoring technical support teams and developing escalation procedures.

Strong knowledge-sharing and cross-location collaboration skills.

For Montreal-based candidates, **English/French bilingual communication is an asset**.

## Working Model

This role operates within a **follow-the-sun support model** across Montreal and Bengaluru, with staggered working hours to maximize daily support coverage.

The engineer will maintain ownership of one assigned AI product while supporting the broader AI portfolio and ensuring structured handovers between locations.

## Key Performance Areas

Resolution time for complex and escalated engineering issues.

Quality and security compliance of new AI feature rollouts.

Accuracy and completeness of technical documentation.

Improvement in Level 2.5 first-contact resolution through mentoring and knowledge sharing.

Contributions to AI automation and agent-development initiatives.

## How to Apply

Interested candidates can share their updated resumes highlighting hands-on experience in **enterprise AI platforms, Microsoft 365, Azure OpenAI, Python, PowerShell, Microsoft Graph API, Entra ID, Purview/DLP, and AI platform integrations**.

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More about this job

Responsibilities

Serve as the primary engineering escalation point for complex issues across enterprise AI products, and configure, deploy, integrate, and support AI platforms while maintaining security and compliance. Lead incident and root-cause investigations, validate new features and models, mentor Level 2.5 engineers, improve documentation, and contribute to AI support automation and cross-location handovers.

Requirements

Requires 6+ years of enterprise engineering, platform engineering, or senior technical support experience, including hands-on deployment and support of enterprise AI/LLM products or Microsoft 365. Candidates should have strong Generative AI, Python, PowerShell, Microsoft Graph API, automation, integration, troubleshooting, and AI security and compliance experience; a bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience, is required.

Skills

Enterprise AI Platform Engineering
Microsoft Copilot
Microsoft 365 Administration
Azure OpenAI
Python
PowerShell
Microsoft Graph API
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
API Integrations
Identity and Access Management
AI Security and Compliance
Incident Management
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Enterprise AI Platforms
Microsoft Copilot
OpenAI ChatGPT
Anthropic Claude
Grok
Google Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Microsoft Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
API Integrations
ServiceNow
Single Sign-On
SCIM
Identity and Access Management
Audit Logging
Responsible AI
Incident Management
Problem Management
Root-Cause Analysis
Generative AI
Financial Services
AI Agent Development

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