Archived listing. The details below describe a past opening.
Location: Toronto, Ontario
Employment Type: Full-Time
Application Deadline: October 20, 2026
About the Company
Founded in 1999, People's Choice Warranty (PCW), a leading provider of extended warranty and vehicle protection products in Canada, delivers vehicle service contract programs designed to protect car owners while supporting dealership partners nationwide. For more than 25 years, we have focused on providing Canadians with dependable vehicle protection backed by clear coverage and responsive service. Our approach is grounded in transparency, consistency, and a commitment to doing what is right for our customers and partners.
Today, our mission remains unchanged: to provide trusted protection, foster long-term partnerships, and serve Canadians with integrity and professionalism.
About the Role
We are seeking a creative, detail-oriented Communications & Marketing Specialist to join our growing team. This role will lead the development and execution of PCW’s communications and marketing initiatives across digital, print and social channels.
The ideal candidate is both a strong writer and visual communicator, with experience translating complex ideas into clear, polished and engaging content. This individual will have hands-on experience with graphic design, SEO, website development and management, social media, print materials and digital communications.
The successful candidate will work closely with internal stakeholders to maintain a consistent brand identity, strengthen the firm’s digital presence and develop high-quality communications across a range of platforms.
Key Responsibilities
- Develop and execute communications and marketing materials across digital, print and social media channels.
- Write, edit and proofread website content, social media posts, newsletters, announcements, presentations and other corporate communications.
- Create and maintain high-quality graphic design materials for digital and print, including presentations, social media graphics, brochures, reports, event materials and other branded collateral.
- Manage and update website content, with a strong understanding of WordPress and basic web development principles.
- Lead website optimization and ongoing improvements to user experience, content structure and functionality.
- Develop and implement SEO best practices to improve organic search visibility and website performance.
- Monitor and maintain Google Business tools and related digital platforms.
- Create and manage social media content, including developing visual assets, copy and publishing schedules.
- Ensure consistency across all communications and marketing materials in accordance with established brand guidelines.
- Work with internal teams and external partners as required to coordinate marketing, communications, website and design initiatives.
- Lead the development of campaigns, events, announcements and other corporate initiatives.
Key Competencies & Skills
Creative & Design
- Strong graphic design and visual communication skills.
• Proficiency in Adobe Creative Cloud, particularly InDesign, Illustrator, Premiere Pro and Photoshop.
- Strong understanding of typography, layout, composition and brand consistency.
- Experience creating professional print and digital materials.
Writing & Communications
- Excellent written and verbal communication skills.
- Strong copywriting, editing and proofreading abilities.
- Ability to adapt messaging and tone for different audiences and communication channels.
- Ability to communicate complex information clearly and effectively.
Digital & Web
- Strong understanding of SEO/GEO principles and best practices.
- Experience managing and optimizing website content.
- Solid understanding of web development, particularly WordPress.
- Familiarity with website analytics and digital performance metrics.
- Experience with Google Workspace/Google Business tools and related digital platforms.
- Experience with Meta Business Suite, A/B testing and Meta campaign building.
- Understanding of social media platforms, content strategy and digital engagement.
- Strong understanding of various AI tools and best practices.
Organization & Collaboration
- Highly organized with strong attention to detail.
- Ability to manage multiple projects and deadlines simultaneously.
- Strong project management and prioritization skills.
- Comfortable working independently while collaborating effectively with internal teams.
- Proactive approach to identifying opportunities and improving existing processes.
Qualifications
- University degree or diploma in Communications, Marketing, Graphic Design, Journalism, Digital Marketing or a related field.
- 3–5 years of relevant professional experience, ideally in a corporate, professional services or financial services environment.
- Demonstrated experience in graphic design and production of professional print and digital materials.
- Strong working knowledge of Adobe Creative Cloud.
- Experience with WordPress and a solid understanding of web development fundamentals.
- Practical experience with SEO and website optimization.
- Experience creating and managing social media content.
- Strong copywriting, editing and proofreading skills.
- Experience working with Google Workspace and Google Business tools.
- Strong portfolio demonstrating graphic design, digital communications and/or marketing work.
- Excellent attention to detail and a high standard of written and visual quality.
What We Offer
- Competitive salary, performance-based bonus, and comprehensive benefits includingvision, dental, and RRSP matching.
- Regular team-building events and activities.
- A supportive culture that emphasizes excellence, collaboration, innovation, and continuouslearning
How to Apply
Please submit your resume and portfolio by October 20, 2026, to hr@pcwwarranty.com with the subject line Communications and Marketing Specialist.
