Find work in Canada.

322,205 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
AD
Process Development Engineer
Active Dynamics
Toronto, ON
- $62,000 to $72,000 CAD / year
- Full-time
…solutions for multiple systems and multiple industries. This full-service, end-to-end capabilities are paired with a collaborative, creative approach, global reach, and agile structure to…
Added 13 mins ago
AD
Manufacturing Engineer
Active Dynamics
Toronto, ON
- $58,000 to $68,000 CAD / year
- Full-time
…solutions for multiple systems and multiple industries. This full-service, end-to-end capabilities are paired with a collaborative, creative approach, global reach, and agile structure to…
Added 13 mins ago
Customer Service Specialist (FOH-Calgary)
Kitchen Hub
Calgary, AB
…just values, but the foundation of delivering unbelievable customer service. In the midst of hectic moments, your calm demeanor and organized work habits will shine, ensuring an…
Added 13 mins ago
M
Digital Marketing Manager
Movati
Amherstburg, ON · Toronto, ON
- Full-time
Strong ability to evaluate technology through technical and marketing/business lenses, considering customer value, operational efficiency, scalability, risk, and ROI.
Added 13 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Edmonton, AB
- Full-time
Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a…
Added 28 mins ago
AC
Front Line Manager – Property Claims
Aviva Canada
Calgary, AB
- Full-time
…our Senior Leaders in a role that requires a unique mix of technical expertise, customer focus, leadership, and coaching…
Added 28 mins ago
PU
Estates Maintenance Manager
poltronesofà UK
Field, BC
- Full-time
…Europe. We are therefore looking for someone who combines strong technical knowledge with commercial awareness, high standards and a proactive…
Added 28 mins ago
A
Audiologist or Hearing Instrument practitioner
Amplifon
Carbonear, NL
- Full-time
In this role, you will manage the customer journey by administering comprehensive hearing evaluations and providing personalized consultations. Reporting to the Senior Area Manager, you…
Added 28 mins ago
DT
Inside Sales Coordinator
DEFSEC Technologies Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
2+ years of experience in inside sales, customer service with sales responsibility, or sales support
Added 28 mins ago
C
Simulator Technician-EN
CAE
Gagetown, NB
- Full-time
The Simulator Technician is responsible for performing complex but standardized technical tasks related to preventive and corrective maintenance activities on simulators and associated…
Added 28 mins ago
EC
Casual Language Interpreter - Various Languages
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Temporary
Maintain technical knowledge through a range of professional development activities
Added 28 mins ago
SB
BAS Technician
Setpoint Building Automation
Toronto, ON
- Full-time
…Vaughan, Ontario. We specialize in the design, implementation and service of BAS systems. From new installations, retrofits and preventive maintenance, Setpoint is a full-service BAS…
Added 28 mins ago
AC
RQ11649 - Project Manager/Leader - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Ability to gather and prioritize customer and business requirements.
Added 28 mins ago
MU
Associate Director, Digital Infrastructure Strategy
McMaster University
Hamilton, ON
- Full-time
Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we…
Added 28 mins ago
H
Digital Payload Architect | Remote Opportunity | Fastwater Staffing
HIKINEX
Remote, Canada
- Contract
- Remote
…systems engineering, with a proven ability to lead complex technical initiatives from concept through integration and…
Added 28 mins ago
CS
Hybrid Caretaker
Cleantech Service Group
Port Moody, BC
- $23 CAD / hour
- Part-time
…from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding…
Added 28 mins ago
A
Audiologist or Hearing Instrument Practitioner
Amplifon
Carbonear, NL
- Full-time
In this role, you will manage the customer journey by administering comprehensive hearing evaluations and providing personalized consultations. Reporting to the Senior Area Manager, you…
Added 28 mins ago
BH
Account Manager - Downstream Chemicals
Baker Hughes
Leduc, AB
- Full-time
As an Account Manager - Downstream Chemicals, you will be responsible for managing and growing strategic customer accounts while driving revenue, profitability, and long-term customer…
Added 28 mins ago
Dewatering Test Work Specialist
Metso
Sudbury, ON
Relevant degree from an accredited college, university, or technical school (Mining or Chemical Engineering preferred).
Added 28 mins ago
Sr Regional Health & Safety Manager
Amrize
Mississauga, ON
Required Technical Skills: Advanced computer skills with proficiency in Microsoft Office applications and SAP experience.
Added 28 mins ago
Customer Experience Associate - Prince Albert, SK (18.75 hours/week)
Scotiabank
Prince Albert, SK
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 28 mins ago
Business Advisor - Rideau & William, Ottawa, ON
Scotiabank
Ottawa, ON
Our Business Advisors (BA) are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking network, the focus is to provide…
Added 43 mins ago
CH
Care Access Representative - Whitby
CBI Home Health
Whitby, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 43 mins ago
CC
Retail Shift Leader
Canna Cabana
Sherwood Park, AB · Sherwood Dr, Sherwood Park, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 55 mins ago
W
Saviynt Platform Administration and Operations Consultant
W3Global
Canada
- Contract
…operations, access governance, incident and problem management, service-level performance, audit readiness, and secure administrative access. The consultant will collaborate with IAM,…

PeopleToGo Inc.

Technical Support Analyst

Coquitlam, BC, Canada

$27 to $29 CAD / hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $27 to $29 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Experience: 1–2 years of experience in a first-line IT support role.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Title: Support/Helpdesk Analyst

Job Type: 1-month contract (covering medical leave, possibility of extension)

Location: Kelowna, BC V4V 2L7

Hours per week: 40 hours per week

Shift Schedule: Monday to Friday, 8 AM to 4:30 PM

Rate: $27/hr T4 OR $33/hr Inc.

Overview:

The Support/Helpdesk Analyst is responsible for providing first-line technical support for hardware, software, business applications, and IT services. This role focuses on responding to incidents and service requests, ensuring prompt resolution or escalation, and supporting key business operations across the organization. Working under regular guidance and support, you will deliver first-line support in a predominantly Microsoft-based environment, assisting users with device, application, and access issues. You will contribute to internal projects, asset management, documentation, and knowledge sharing, while maintaining a strong commitment to excellent customer service and continuous learning.

Job Responsibilities:

Respond to incidents and service requests submitted by end users, providing first-line support for hardware, software, application issues, and general usability or access concerns, escalating complex problems as needed.
Support day-to-day IT Operations, including onboarding, offboarding, device setup, account provisioning, and access setup.
Perform user account management tasks in Microsoft Entra ID/Active Directory and within other business applications.
Support Microsoft 365 applications (Outlook, Teams, OneDrive) by troubleshooting basic user issues and escalate as needed.
Support sessions and devices in a Microsoft-centric environment, including Azure Virtual Desktop (AVD), Intune-managed and Active Directory-joined devices, SCCM-imaged Windows devices, and MacOS workstations, escalating complex issues as needed.
Diagnose basic network issues (wired/wireless); escalate complex cases appropriately.
Handle hardware imaging, configuration, and maintenance for end-user delivery.
Manage and update tickets in the ITSM platform (FreshService), documenting troubleshooting steps and resolutions clearly and accurately.
Maintain accurate IT asset inventory and assist with tracking and audits.
Collaborate with vendors, cross functional teams, and internal stakeholders to coordinate support and service delivery.
Participate in team learning initiatives, on-call rotation, and occasional travel to local office sites.
Perform other duties and projects as assigned.

Requirements:

Diploma or certificate from a recognized Information Technology program, or an equivalent combination of education and work experience.
1–2 years of experience in a first-line IT support role.
Certifications (e.g. MS-900, ITIL 4, CompTIA A+) are considered assets.
Experience supporting Windows and macOS desktop environments.
Strong knowledge of desktop hardware, peripherals, and mobile devices, including installation, configuration, basic maintenance, and troubleshooting.
Familiarity with Active Directory and Microsoft Entra ID (Azure AD) for account management tasks.
Experience troubleshooting basic Microsoft 365 applications (Outlook, Teams, OneDrive) and user access issues.
Familiarity with ITSM platforms such as FreshService, ServiceNow, or Jira Service Management.
Basic understanding of network concepts (VPNs, Wi-Fi connectivity, LAN/WAN, DHCP, DNS).
Experience with imaging and deploying Windows and macOS devices using enterprise tools such as SCCM or Autopilot.
Familiarity with mobile device management (MDM) platforms such as Microsoft Intune is considered an asset.
Valid Class 5 driver’s license and access to a reliable vehicle.

Apply About employer

More about this job

Responsibilities

Provide first-line support for hardware, software, applications, user accounts, access, and basic network issues, resolving requests or escalating complex cases. Support IT operations such as onboarding, device deployment, ticket documentation, asset tracking, and coordination with vendors and internal teams.

Requirements

Requires a recognized IT diploma or certificate, or equivalent education and experience, and 1–2 years in first-line IT support. Candidates should have experience with Windows and macOS, desktop hardware, Microsoft 365, Active Directory or Entra ID, ITSM tools, basic networking, and device imaging; a valid Class 5 driver’s license and reliable vehicle are also required.

Skills

First-Line IT Support
Windows
macOS
Desktop Hardware Troubleshooting
Microsoft Entra ID
Active Directory
Microsoft 365
Azure Virtual Desktop
SCCM
Microsoft Intune
ITSM Ticket Management
Network Troubleshooting
Device Imaging and Deployment
IT Asset Management
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

First-Line IT Support
Help Desk
Windows
macOS
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Microsoft Entra ID
Active Directory
Azure Virtual Desktop
Microsoft Intune
SCCM
FreshService
ServiceNow
Jira Service Management
ITSM
Device Imaging
Autopilot
Mobile Device Management
VPN
Wi-Fi
LAN/WAN
DHCP
DNS
IT Asset Management
ITIL 4
CompTIA A+
MS-900

Report this job