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Added 26 mins ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Location: Toronto CBD (Full-Time, In-Office) Sector: SaaS / Marketing Technology
Added 26 mins ago
Senior Advisor, Agency Oversight and Freedom of Information
Alcohol and Gaming Commission of Ontario
Toronto, ON
…for regulating the alcohol, gaming, horseracing, and cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public…
Added 42 mins ago
GN
Full-time Lead Associate
Groupe Nordik
Whitby, ON
- Full-time
Full-time – 8-week contract - variable hours (days, evenings, weekends and holidays).
Added 42 mins ago
MT
Registered Pharmacy Technician
MediFlex Talent Solutions
Toronto, ON · Scarborough, ON
- Full-time
Scarborough, ON | Full-time | $30/hr to $40/hr
Added 42 mins ago
S
Operations Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 57 mins ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Sarnia, ON
- Full-time
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Added 57 mins ago
TT
coordinator
The TJX Companies, Inc.
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 57 mins ago
T
Manager, Network Service Delivery
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
Manage service delivery team of engineers for enterprise campus and retail network services.
Added 1 hour ago
E
Automotive Detailer - Car Washer - Prince Rupert
Enterprise
Prince Rupert, BC
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full-Time Automotive Detailer. This position pays $20.00 / hour and is located at 815 FIRST AVE WEST STE…
Added 1 hour ago
E
Automotive Detailer
Enterprise
Ottawa, ON · Nepean, ON
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.65 / hour and is located at 226 QUEEN ST, OTTAWA,…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…
Added 1 hour ago
TS
Shift Supervisor
The Salvation Army in Canada
St. Albert, AB
- Full-time
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
Added 2 hours ago
TC
Retail Visual Merchandise Coordinator Full Time Winners Lynn Valley
TJX Canada – Winners, Marshalls, HomeSense
North Vancouver, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
SP
Vice President of Finance and Administration
Slemon Park Corporation
Slemon Park, PE
- Full-time
…information and reporting. As a member of the senior management team, the Vice President contributes to strategic planning, analysis, and corporate direction. The role also leads risk…
Added 2 hours ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Val Caron, ON
- Full-time
…rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 2 hours ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Timmins, ON
- Full-time
…rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 2 hours ago
IG
Sales Representative – Glass Hardware Products
Ideal Glass Hardware Inc. (IGH)
Markham, ON
- Full-time
Ideal Glass Hardware Inc. is looking for a motivated and customer-focused Sales Representative to join our team in Markham.
Added 2 hours ago
RC
Assistant Manager
Revive Car Wash
Belleville, ON
- Full-time
The Assistant Manager is a full-time, on-site leadership role at our Belleville location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your…
Added 2 hours ago
HP
Brand & Experience Lead
Healthy Planet
St. Catharines, ON
- Full-time
Comprehensive medical benefits and a flexible spending account for full-time permanent employees - because we care about your health and well-being
Added 2 hours ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review
Added 2 hours ago
LC
Pharmacist - CPS
Loblaw Companies Limited
Calgary, AB
- Full-time
…that will revolutionize healthcare across Canada, and our CPS team is right at the heart of this remarkable change! We are committed to creating most streamlined and versatile central fill…
Added 2 hours ago
T
Hub Manager (Mississauga)
Trexity
Mississauga, ON
- Full-time
You'll lead the hub team day to day, set the operating rhythm, and hold the site to clear standards. You'll be the final accountable owner for hub performance, from first inbound to last…
Added 3 hours ago
A
Supply Chain & Operations Manager
Aurea
Dartmouth, NS
- Full-time
This is a full-time role reporting to our Chief Operating Officer. You'll work closely with our engineering, sales and marketing team and act as a point of contact for our manufacturer,…
Added 3 hours ago
BS
E-Commerce Strategist
Bushbalm Skincare
Ottawa, ON
- Full-time
…companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big…
Added 3 hours ago
SD
Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…

Performance Auto Group

BDC Service Representative (Brampton North Nissan)

Brampton, ON, L7A 1G1, Canada

Compensation (expected annual salary): $40,000 - $45,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $45,000 per year.
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Oct 29, 2026

Original job description

Drive for Excellence

Brampton North Nissan is a globally recognized dealership as part of the exclusive Nissan Global Award winners’ club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty.

Brampton North Nissan is looking to add a BDC Service Representative to join our growing family.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What you need to succeed:

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $45,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The BDC Service Representative is responsible for managing inbound and outbound customer communications to schedule service appointments and address inquiries. They must also maintain accurate records in the CRM system and ensure all customer interactions align with dealership standards.

Requirements

Candidates are required to have a High School Diploma or GED and 1-3 years of relevant dealership experience. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

Skills

Customer service
Communication
Appointment scheduling
CRM software
Telephone etiquette
Email communication
Attention to detail
Problem solving
Interpersonal skills
Time management
Conflict resolution
Professionalism
Data entry
Adaptability
Teamwork

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Critical illness insurance
Life insurance
Employee assistance plan
Vehicle discount
Service discount
Parts discount
Retailer discounts

Visa sponsorship

Not detected in the job text

Keywords

BDC
Service Representative
Automotive
Dealership
Customer Service
CRM
Appointment Scheduling
Inbound Calls
Outbound Calls
Service Maintenance
Lead Management
Communication
Data Documentation
Performance Auto Group
Nissan
Retail
Administrative
Client Relations

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