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Added 7 hours ago
OT
Commercial Sales Development Representative
Open Text Corporation
Waterloo, ON
- Other
…you have a strong understanding of B2B lead generation and business…
Added 11 hours ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Brampton North Nissan is looking to add a BDC Service Representative to join our growing family.
Added 12 hours ago
N
Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
Support clients (inbound leads via marketing or returning customers) in planning their seminars, team retreats, or workshops through the Naboo platform and curated venue collection
Added 12 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 12 hours ago
SS
Inside Account Development Representative
Summit Search Group
Calgary, AB
- $60,000 to $70,000 USD / year
- Full-time
…Calgary team. This role combines account management, proactive business development, and customer service, making it ideal for someone who enjoys working with people, identifying…
Added 13 hours ago
MC
BUSINESS DEVELOPMENT REPRESENTATIVE
Mercedes-Benz Country Hills
Calgary, AB
- Full-time
…Hills. We are growing our team and looking for a Full-Time Business Development Representative to provide exceptional, personalized service that reflects the high standards of the…
Added 14 hours ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Mandarin/Cantonese)
Scotiabank
Toronto, ON
As a member of Scotia iTRADE’s Sales & Partnerships team, you are responsible for managing all inbound telephone calls or emails from existing and new clients for account openings and…
Added 17 hours ago
T
Contact Center Rep II, Borrowing (Markham, On)
TD
Markham, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 hours ago
Senior Business Development Representative - Future Consideration
D2L
Kitchener, ON
…get you started. We are always on the hunt for our next great Business Development Representative at…
Added 21 hours ago
Business Development Representative - Future Consideration
D2L
Kitchener, ON
…get you started. We are always on the hunt for our next great Business Development Representative at…
Added 23 hours ago
C
Customer Service Rep – Automotive (On-Site)
Concentrix
Mississauga, ON
- Full-time
Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 23 hours ago
BC
Client Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
…and compliance in Canada, and promote accounting, tax, and business advisory services offered by our Canadian…
Added 1 day ago
WR
Business Development Representative - Vancouver
War Room
Vancouver, BC
- Full-time
War Room is looking for a Business Development Representative (BDR) to join our growing team! Reporting to the Director of Sales, you will be responsible for generating new business…
Added 1 day ago
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Customer Care/Business Development Representative - Alta Infiniti
Zanchin Automotive Group
Vaughan, ON
- Full-time
Customer Care/Business Development Representative career and employment opportunity awaits you.
Added 1 day ago
L
Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 1 day ago
MK
Business Development Representative
Merit Kitchens Ltd.
Surrey, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Business Development Representative (BDR) is responsible for driving new business growth by expanding Merit Kitchens’ dealer network and developing new business opportunities across…
Added 1 day ago
S
Business Development Representative - SMB
Solink
Ottawa, ON
- $68,500 to $85,000 CAD / year
- Full-time
As a Business Development Representative (BDR) at Solink, you will play a crucial role in driving the growth of our business by identifying and generating new business opportunities. Your…
Added 1 day ago
SA
Business Development Representative
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Toronto, ON · North York, ON
- $50,000 to $70,000 USD / year
- Full-time
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Added 1 day ago
S
Business Development Representative
Shakudo
Toronto, ON
- Full-time
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Added 1 day ago
Account Development Representative
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Toronto, ON
At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for…
Added 1 day ago
S
Business Development Representative - SMB
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
As a Business Development Representative (BDR) at Solink, you will play a crucial role in driving the growth of our business by identifying and generating new business opportunities. Your…
Added 1 day ago
WR
Business Development Representative - Vancouver
War Room Advertising Services
Vancouver, BC
- $55,000 to $65,000 CAD / year
War Room is looking for a Business Development Representative (BDR) to join our growing team! Reporting to the Director of Sales, you will be responsible for generating new business…
Added 1 day ago
L
Financial Service Representative - LendDirect Office 1677
LendDirect
Toronto, ON · Scarborough, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 1 day ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
As a Business Development Representative (BDR) at Solink, you will play a crucial role in driving the growth of our business by identifying and generating new business opportunities.
Added 1 day ago
AF
Financial Service Representative - LendDirect Office 1677
Attain Finance
Toronto, ON · Scarborough, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…

Performance Auto Group

BDC Service Representative (Brampton North Nissan)

Brampton, ON, Canada

Compensation (expected annual salary): $40,000 - $45,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $45,000 per year.
Job type: Full-time
Apply by: Nov 28, 2026
Education: High school diploma
Posting language: English
Posted: Oct 29, 2026

Original job description

Drive for Excellence

Brampton North Nissan is a globally recognized dealership as part of the exclusive Nissan Global Award winners’ club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty.

Brampton North Nissan is looking to add a BDC Service Representative to join our growing family.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $45,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers and prospective clients by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, support outbound campaigns, and coordinate customer issues with the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent education and experience is preferred. The role requires strong customer service and communication skills, attention to detail, flexibility, professionalism, and the ability to multitask in a fast-paced environment.

Skills

Customer Service
Telephone Communication
Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Interpersonal Communication
Problem Solving
Multitasking
Teamwork
Adaptability
Time Management
Sales Campaign Execution

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Internal Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Department
Customer Service
Service Appointment Scheduling
Maintenance Retention
Inbound Calls
Outbound Calls
Email Communication
Web Leads
CRM
Appointment Log
Call Scripts
Customer Inquiries
Outbound Campaigns
Customer Retention
Dealership Processes
Performance Goals
Customer Issue Resolution
Automotive Service

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