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Added 52 mins ago
LH
Manager, Legal Services and General Counsel
London Health Sciences Centre (LHSC)
London, ON
- Full-time
This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a…
Added 52 mins ago
CG
Assistant Cafe Manager – Full-Time
Country Grocer
Nanaimo, BC
- Full-time
You’ll support in daily scheduling needs, ordering and inventory, and communicating to your team on performance, policies and pertinent issues
Added 1 hour ago
PM
Clinical Project Manager - CRO
Pharma Medica Research Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Pharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career…
Added 1 hour ago
MS
Human Resources Coordinator
Marinus Services
Halifax, NS
- Full-time
Support recruitment through job postings, applicant screening, interview scheduling, reference checks and candidate communications.
Added 1 hour ago
SC
Human Resources Business Partner - Labour Relations
Southbridge Care Homes
ON · Ontario, Canada
- $75,000 to $85,000 CAD / year
- Full-time
Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation…
Added 1 hour ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
Reporting to the Maintenance Manager the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the…
Added 2 hours ago
SQ
Team Lead, Billing & Payment Services
Sunlife Québec
Montreal, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 2 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 2 hours ago
N
Assistant General Manager, Opening Team - nutbar New York City
nutbar
Toronto, ON
- Full-time
You'll help open nutbar's first U.S. location and be the General Manager's right hand from build-out to opening day and beyond. Reporting directly to the GM, you'll run shifts, lead the…
Added 2 hours ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Empowerment: We encourage and support our people in taking initiative
Added 2 hours ago
EW
Program Supervisor - ExCel
Enviros WSA
Calgary, AB
- Full-time
This position will be based at ExCel Discovery and will include direct involvement and support of the program, staff team, youth, and community partners. This position will be part of the…
Added 2 hours ago
ML
Maintenance Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Reporting to the Reliability Leader, the Maintenance Manager, is responsible for implementing corporate policies and standards, and establishing the Maintenance department's long-term…
Added 2 hours ago
SQ
Program Manager, Canadian Shared Services
Sunlife Québec
Montreal, QC
- Full-time
Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are…
Added 2 hours ago
RH
Customer Care Representative
Richcraft Homes
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
The Customer Care Representative provides exceptional customer service and support to Homeowners, Inspectors, Trades, and the Supervisor at the development site.
Added 2 hours ago
LH
Manager, Maintenance & Repair Operations
London Health Sciences Centre (LHSC)
London, ON
- Full-time
Reporting to the Director, Facilities Operations, Projects and Planning, the Manager, Maintenance & Repair Operations directs, controls and evaluates the delivery of department services.…
Added 2 hours ago
HC
Assistant Chief Engineer
Highbury Canco Corporation
Leamington, ON
- Full-time
The Assistant Powerhouse Chief will report directly to our Utilities Services Manager/Chief Engineer and assist them in being responsible for the operation, maintenance and repair of…
Added 2 hours ago
MU
ACADEMIC PROGRAM ASSISTANT (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Undergraduate Medical Education Manager, the successful applicant will provide proactive assistance to support educational experiences delivered by the Undergraduate…
Added 2 hours ago
O
Manager, Communications & Public Affairs
OpenText
Mississauga, ON
- Full-time
We are seeking a proactive communications professional with a strong read on the political environment to join as Manager, Communications & Public Affairs. Reporting to the Director,…
Added 2 hours ago
O
Manager, Communications & Public Affairs
OpenText
Toronto, ON
- Full-time
We are seeking a proactive communications professional with a strong read on the political environment to join as Manager, Communications & Public Affairs. Reporting to the Director,…
Added 2 hours ago
ML
MRO Coordinator
Maple Leaf Foods Inc.
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
Reporting to the Maintenance Manager the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the…
Added 2 hours ago
ML
Project Manager
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
…with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for…
Added 2 hours ago
ML
Maintenance Manager
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
Reporting to the Reliability Leader, the Maintenance Manager, is responsible for implementing corporate policies and standards, and establishing the Maintenance department's long-term…
Added 2 hours ago
ML
Production Manager (Nights)
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
…with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for…
Added 2 hours ago
ML
Material Supply and Planning Manager
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
…with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for…
Added 2 hours ago
DH
Housekeeping Manager
Delta Hotels and Resorts®
Sault Ste. Marie, ON
- Full-time
Supports and supervises an effective inspection program for all guestrooms and public space.

Performance Auto Group

BDC Service Representative (Brampton North Nissan)

Brampton, ON, Canada

Compensation (expected annual salary): $40,000 - $45,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $45,000 per year.
Job type: Full-time
Apply by: Nov 28, 2026
Education: High school diploma
Posting language: English
Posted: Oct 29, 2026

Original job description

Drive for Excellence

Brampton North Nissan is a globally recognized dealership as part of the exclusive Nissan Global Award winners’ club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty.

Brampton North Nissan is looking to add a BDC Service Representative to join our growing family.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $45,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers and prospective clients by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, support outbound campaigns, and coordinate customer issues with the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent education and experience is preferred. The role requires strong customer service and communication skills, attention to detail, flexibility, professionalism, and the ability to multitask in a fast-paced environment.

Skills

Customer Service
Telephone Communication
Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Interpersonal Communication
Problem Solving
Multitasking
Teamwork
Adaptability
Time Management
Sales Campaign Execution

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Internal Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Department
Customer Service
Service Appointment Scheduling
Maintenance Retention
Inbound Calls
Outbound Calls
Email Communication
Web Leads
CRM
Appointment Log
Call Scripts
Customer Inquiries
Outbound Campaigns
Customer Retention
Dealership Processes
Performance Goals
Customer Issue Resolution
Automotive Service

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