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Added 8 mins ago
LI
Senior Product Manager
Lotus IT Solutions
Toronto, ON
- Contract
Experience prioritizing reusable capabilities and onboarding services to shared enterprise platforms.
Added 8 mins ago
A
Director of Finance
Altis
Toronto, ON
- $130,000 to $155,000 CAD / year
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 8 mins ago
A
Accounting Supervisor
Altis
Toronto, ON · North York, ON
- $37 to $45 CAD / hour
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 22 mins ago
AI
Lead Coordinator - Fleet/Daily Ops
Air Inuit
Montreal, QC
- Full-time
…just passengers and cargo, but stories, hopes, and essential services to the people of the Nunavik. Behind every flight is a team of over 1,300 dedicated professionals and each one…
Added 22 mins ago
E
Management Trainee
Enterprise
Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 22 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 22 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Vaughan, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 22 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Toronto, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 22 mins ago
MD
Business Analyst Supervisor - Systems Analysis Unit Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 37 mins ago
MH
Human Resources Administrative Coordinator
Medicine Hat College
Medicine Hat, AB
- Full-time
Reporting to the Manager, Human Resources, the Administrative Coordinator, HR & Recruitment is responsible for providing a range of human resource services to employees and managers within…
Added 37 mins ago
DC
Program Leader (Environmental Services)
Defence Construction Canada
Halifax, NS
- Full-time
…motivated professional to lead the delivery of Environmental Services, supporting Base Infrastructure and core Environmental Programs in…
Added 37 mins ago
CG
Operations Manager
Compass Group Canada
Smithers, BC
- Full-time
Now, If You Were To Come On Board As An Operations Manager, We’d Ask You To Do The Following For Us
Added 37 mins ago
BR
IT Systems Administrator | Administrateur(trice) de systèmes informatiques
BUSAC Real Estate | BUSAC Immobilier
Montreal, QC
- Full-time
…Corporation, BUSAC Real Estate is an investor, owner, developer and manager of office, retail and mixed-use properties in Montréal and the United…
Added 37 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Val Caron, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 37 mins ago
AC
Hourly Supervisor
Aramark Canada
Ottawa, ON
- Full-time
…full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with…
Added 37 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Timmins, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 37 mins ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…service level standards. Provides functional guidance to the Manager and/or L2 team by reviewing and accepting tickets/cases and recommending next steps or resolution when applicable.…
Added 37 mins ago
CO
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
- Full-time
The Manager Budgets, Business Planning & Financial Systems is responsible for leading the City’s business planning and budget process, overseeing financial systems and reporting, and…
Added 37 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 37 mins ago
C
Service Delivery Manager
Cognizant
Vancouver, BC
- Full-time
As a Service Delivery Manager, you will make an impact by overseeing the delivery of infrastructure and support services, ensuring service levels are achieved, operational performance is…
Added 37 mins ago
B
Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Channel Compensation, the successful candidate will play a key role in overseeing the projects, financials, and analytics that drive our compensation…
Added 37 mins ago
O
Account Manager, Client Services
Octacom
Hamilton, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Account Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 37 mins ago
BF
Sales Professional
Brogan Fire & Safety
London, ON
- Full-time
Technical knowledge of safety products, equipment, and services is an asset.
Added 38 mins ago
SG
Account Manager - Existing Installations
Schindler Group
Toronto, ON
- $62,000 to $80,000 CAD / year
- Full-time
As an Account Manager Existing Installations (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator maintenance…
Added 38 mins ago
TP
Manager, Real Estate Operations
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…

Performance Auto Group

BDC Service Representative (Brampton North Nissan)

Brampton, ON, Canada

Compensation (expected annual salary): $40,000 - $45,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $45,000 per year.
Job type: Full-time
Apply by: Nov 28, 2026
Education: High school diploma
Posting language: English
Posted: Oct 29, 2026

Original job description

Drive for Excellence

Brampton North Nissan is a globally recognized dealership as part of the exclusive Nissan Global Award winners’ club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty.

Brampton North Nissan is looking to add a BDC Service Representative to join our growing family.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $45,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers and prospective clients by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, support outbound campaigns, and coordinate customer issues with the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent education and experience is preferred. The role requires strong customer service and communication skills, attention to detail, flexibility, professionalism, and the ability to multitask in a fast-paced environment.

Skills

Customer Service
Telephone Communication
Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Interpersonal Communication
Problem Solving
Multitasking
Teamwork
Adaptability
Time Management
Sales Campaign Execution

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Internal Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Department
Customer Service
Service Appointment Scheduling
Maintenance Retention
Inbound Calls
Outbound Calls
Email Communication
Web Leads
CRM
Appointment Log
Call Scripts
Customer Inquiries
Outbound Campaigns
Customer Retention
Dealership Processes
Performance Goals
Customer Issue Resolution
Automotive Service

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