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Added 5 mins ago
GP
Production Manager - Paper Bag Manufacturing
Gather Packaging
Toronto, ON · North York, ON
- Full-time
We are looking for a hands-on Production Manager to take ownership of our two-shift paper bag converting operation, reporting directly to the Plant Manager.
Added 5 mins ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 5 mins ago
MT
Head of Design Operations
Madison Taylor Design
Midhurst, ON
- Full-time
This is not a traditional Project Manager, Studio Manager, or construction management role. This is a senior leadership position responsible for improving how our multidisciplinary design…
Added 5 mins ago
ES
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
…assets/resources, through collaborate partnership with leaders to ensure business groups, functional teams and departments meet all requirements necessary for End-to-End…
Added 5 mins ago
SM
Decision Support Analyst Decision Support
St. Michael's Hospital
Toronto, ON
- Full-time
Under the direction of the manager, and senior staff to consult with clients on analytical needs related to a variety of projects including: strategy, business cases, quality improvement,…
Added 5 mins ago
M
Marketing Manager, Global Retirement
Manulife
Waterloo, ON · Montreal, QC
- Full-time
As a Marketing Manager, you'll develop and deliver pivotal digital initiatives across brand and marketing strategy, marketing operational efficiency, thought leadership, content management,…
Added 35 mins ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $58 to $69 CAD / hour
- Contract
Actalent is partnering with a growing engineering and manufacturing organization to identify an experienced Project Manager to lead the successful execution of complex industrial projects…
Added 35 mins ago
OP
Model Developer
Ontario Power Generation
Toronto, ON
- Full-time
Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.
Added 35 mins ago
CD
Coordinator, Service (GTA)
Caivan Development Corporation
Oakville, ON
- Up to $75,000 CAD / year
…homeowner. This role supports the Service Technician and Service Manager by ensuring timely completion of scheduled work, accurate documentation, and clear, consistent…
Added 50 mins ago
F
Engineering Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
Job related skills required - Strong leadership skills, customer focus, business acumen, influence, strategic agility, decision making, personal accountability, ownership and follow…
Added 50 mins ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 1 hour ago
BI
National Sales Manager
BEHLEN Industries LP
Brandon, MB
- Full-time
Reporting to the Senior Vice President, the National Sales Manager is responsible for managing the sales programs for the Rigid Frame, Frameless and Custom Fabrication divisions of the…
Added 1 hour ago
WF
Lead, Team
Western Financial Group
Victoria, BC
- Full-time
Your success stems from you partnering with the Branch Manager to develop and support an effective team of sales professionals. You have the opportunity to be part of a collaborative and…
Added 1 hour ago
HM
Grower
Highline Mushrooms
Leamington, ON
- $79,374.38 to $92,603.44 CAD / year
- Full-time
Works closely with the Grower Manager and the growing team on all aspects related to the growing at assigned site(s) with a strong focus on head filling, farm operations and hygiene.…
Added 1 hour ago
M
Demand Generation Manager
MAVAN
Toronto, ON
- Contract
Lyft Business is transforming how organizations move their people. From healthcare systems transporting patients to appointments, to educational institutions providing safe campus mobility,…
Added 1 hour ago
U
HCP Partner Immunology /Ontario GTA
UCB
Toronto, ON
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Ontario’s Greater Toronto Territory Manager who is with a proven track record of meeting or exceeding territory…
Added 1 hour ago
U
HCP Partner Immunology Calgary
UCB
Calgary, AB
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Calgary Territory Manager who has a proven track record of meeting or exceeding territory business and market…
Added 1 hour ago
U
HCP Partner Immunology Montreal
UCB
Montreal, QC
- $119,000 to $156,000 CAD / year
We are looking for an experienced, collaborative, and results-driven Healthcare Partner / Immunology Territory Manager to join our Rheumatology team, based in Montreal & North Shore.
Added 1 hour ago
RD
Portfolio Advisor, Portfolio Construction & Practice Management
RBC Dominion Securities
Toronto, ON
- Full-time
You'll synthesize advice from firm investment groups (PAG, Alternatives, Global Manager Research, Mutual Fund Research, and strategy teams) into cohesive, practical guidance. The ideal…
Added 1 hour ago
O
Sr. Manager, Product Management
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 1 hour ago
O
Sr. Manager, Product Management
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 1 hour ago
T
North America Regulatory Consultant
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Enterprise Risk, the North America Regulatory Consultant will be responsible for serving as a subject matter expert on U.S. and Canadian regulatory…
Added 1 hour ago
OH
Senior Product Specialist, Product Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
…in Health product teams through expert product leadership, business analysis, stakeholder engagement, and implementation excellence. In this role, you will serve as a subject matter expert…
Added 1 hour ago
O
Sr. Manager, Product Management
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 1 hour ago
PG
Building Operator
PETERSON GROUP PROPERTI
Toronto, ON
- $30 to $36 CAD / hour
- Full-time
…relationships that shape communities and drive long-term value. Our business spans development, investment, property management, and capital partnerships - each grounded in a shared purpose…

Performance Auto Group

BDC Service Representative (Performance Toyota)

St. Catharines, ON, Canada

Compensation (expected annual salary): $40,000 - $50,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $50,000 per year.
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Posting language: English
Posted: Oct 7, 2026

Original job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Full Time BDC Service Representative to join their dynamic team in Brampton.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $50,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, carry out assigned outbound campaigns, and escalate customer issues to the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent experience is preferred. Candidates should have strong customer service and communication skills, attention to detail, flexibility, and the ability to work effectively under pressure in a fast-paced team environment.

Skills

Customer Service
Telephone and Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Problem Solving
Interpersonal Communication
Multitasking
Time Management
Teamwork
Adaptability
Sales and Service Retention
Dealership Processes

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Representative
Customer Service
Service Appointments
Maintenance Retention
Inbound Calls
Outbound Calls
Web Leads
Email Communication
Call Scripts
Dealership Templates
CRM
Appointment Log
Customer Inquiries
Outbound Campaigns
Service Manager
Dealership Processes
Customer Experience
High School Diploma
GED

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