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Added 13 mins ago
SC
HIV REGISTERED NURSE
Sanctum Care Group
Saskatoon, SK
- Full-time
Admit new clients, ensuring a supportive and trauma‑informed transition into the program.
Added 14 mins ago
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Information Security Specialist
TD
Mississauga, ON · Toronto, ON
- Full-time
Establish effective relationships across multiple business and technology partners, program and project managers
Added 29 mins ago
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Office Manager & Security Coordinator
Cohere
Ottawa, ON
- $115,000 to $140,000 CAD / year
- Full-time
Role Overview: The Office Manager & Security Officer will serve as the primary point of contact for both day-to-day office operations and security protocol implementation for Cohere's…
Added 43 mins ago
TS
Client support worker
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
In consultation with the Shelter Manager, refer clients to appropriate community resources in order meet client needs and foster independence (e.g. referrals to AA meetings, Adult Central…
Added 44 mins ago
GMR The Observatory Restaurant - Host/Hostess
Northland Properties
Vancouver, BC
This position reports to the Manager, The Observatory and does not require any direct supervisory duties.
Added 59 mins ago
E
Program Manager II, AI & Productivity
Expedia
Vancouver, BC · Canada - British Columbia - Vancouver
- Full-time
Expedia Cruises is seeking a Program Manager II, AI & Productivity to identify and implement opportunities to improve how we work through AI, automation, and emerging technologies across…
Added 59 mins ago
O
Manager, Sustainable Investing - Private Equity
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.
Added 59 mins ago
BP
Property Manager - Birch Hills Landing
Broadstreet Properties LTD
Fort Saskatchewan, AB
- Full-time
Being a Property Manager is like running a small community, it is not just a job, but a lifestyle dedicated to bettering people’s lives! As a Property Manager, you get to give people a safe…
Added 59 mins ago
C
Part-Time Assistant Manager - Cineplex Odeon Victoria Cinemas
Cineplex
Victoria, BC · CPX Odeon Victoria
- Part-time
Added 1 hour ago
TS
Christmas Worker
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Provide daily activity reports to the Programs Manager.
Added 1 hour ago
TS
Recreation Assistant- Grace Manor (Casual)
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
Under the supervision of the Recreation Therapy Manager, the Recreation Assistant works as a member of the Interdisciplinary Care Team and provides Recreation Therapy services in accordance…
Added 1 hour ago
BA
PARTS MANAGER
Birchwood Automotive Group
Steinbach, MB
- Full-time
Reporting Relationship: This role reports to the General Manager.
Added 1 hour ago
BA
SALES DETAILER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Sales Manager.
Added 1 hour ago
BA
SALES LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the General Sales Manager.
Added 1 hour ago
TS
Health & Safety Program Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
The Territorial Health and Safety Manager role exists to oversee the day-to-day management of The Salvation Army’s Territorial Health and Safety Program, ensuring a consistent, compliant,…
Added 1 hour ago
CS
youth worker
CultureLink Settlement and Community Services
Toronto, ON
- $27.17 to $28.84 CAD / hour
- Full-time
- On-site
Added 1 hour ago
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Billingual Operations Representative
Royal Bank of Canada
Toronto, ON
- Full-time
Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to…
Added 1 hour ago
EG
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Expedia Group
Montreal, QC
- $63,000 to $88,500 CAD / year
- Full-time
Spécialiste, Planification et Insights / Planning & Insights Manager
Added 1 hour ago
CC
Specialist, Tax
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
We are recruiting a Tax Specialist to join our Finance team. Reporting to the Manager, Indirect Tax, this role is responsible for preparing Coca Cola’s Canadian indirect tax returns, as…
Added 1 hour ago
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Sales Development Manager, Relief (8-Month Contract)
Coca-Cola Canada Bottling Limited
Victoria, BC
- Contract
…retirement and saving programs, family and employee assistance program, paid vacation and floater…
Added 1 hour ago
EG
Expedia Group Advertising Planning & Insights (EGA-PI) Manager (FTC)
Expedia Group
Toronto, ON
- $65,500 to $92,000 CAD / year
- Full-time
Expedia Group Advertising Planning & Insights (EGA-PI) Manager
Added 1 hour ago
EG
Expedia Group Advertising Planning & Insights (EGA-PI) Manager (FTC)
Expedia Group
Vancouver, BC
- $65,500 to $92,000 CAD / year
- Full-time
Expedia Group Advertising Planning & Insights (EGA-PI) Manager
Added 1 hour ago
M
Project Manager
Metrolinx
Toronto, ON
- Full-time
Our Union Station Enhancement Project Office under the Capital Projects Group (CPG) is seeking a Project Manager to oversee the successful delivery of complex infrastructure projects from…
Added 2 hours ago
CC
Administrative Assistant, WeConnect
Community Care Durham
Whitby, ON
- From $39,000 CAD / year
- Full-time
- On-site
…administrative support to the WeConnect Mental Health and Wellness Program. Responsibilities include but not limited to: *Administration* * Consolidates client group attendance monthly in…
Added 2 hours ago
S
Anesthesia Assistant BCWH
Sanya’k̓ula
Vancouver, BC
- Full-time
…of Anesthesia (BCWH) and under the authority of the Birthing Program Manager and the Respiratory Therapy Professional Practice Leader; the Anesthesia Assistant performs clinical and…

Performance Auto Group

BDC Service Representative (Performance Toyota)

St. Catharines, ON, Canada

Compensation (expected annual salary): $40,000 - $50,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $50,000 per year.
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Posting language: English
Posted: Oct 7, 2026

Original job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Full Time BDC Service Representative to join their dynamic team in Brampton.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $50,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, carry out assigned outbound campaigns, and escalate customer issues to the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent experience is preferred. Candidates should have strong customer service and communication skills, attention to detail, flexibility, and the ability to work effectively under pressure in a fast-paced team environment.

Skills

Customer Service
Telephone and Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Problem Solving
Interpersonal Communication
Multitasking
Time Management
Teamwork
Adaptability
Sales and Service Retention
Dealership Processes

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Representative
Customer Service
Service Appointments
Maintenance Retention
Inbound Calls
Outbound Calls
Web Leads
Email Communication
Call Scripts
Dealership Templates
CRM
Appointment Log
Customer Inquiries
Outbound Campaigns
Service Manager
Dealership Processes
Customer Experience
High School Diploma
GED

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