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Added 6 mins ago
HN
Maintenance Supervisor (Afternoon Shift)
Hartmann North America
Brantford, ON
- $90,000 to $130,000 CAD / year
- Full-time
…Afternoon Shift (3PM-11:30PM). Successful candidates require experience managing a team in a complex 24/7 facility, and have a track record of effective team building, KPI management and…
Added 6 mins ago
PM
Administrative Assistant
Prairie Mountain Health
Neepawa, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 6 mins ago
J
Manager I, Sales Development
Jobgether
Canada
- Full-time
Wellness support: Access to an employee assistance program.
Added 6 mins ago
G
Advisor, Talent Management
Glencore
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
Reporting to the Manager Talent Development, Performance & Succession, the Advisor, Talent Managementwill be responsible for providing insights and support for the development,…
Added 6 mins ago
B
Manager- Programs, Profitability
Bombardier
Montreal, QC
- Full-time
Be responsible for the employee performance management program (PMP) completion and employee communications;
Added 6 mins ago
L
5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
…updating availability, timecards, qualifications, and other employee records as…
Added 6 mins ago
LH
Medical Care Aid
Lookout Housing and Health
Abbotsford, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added 6 mins ago
GC
Director, Commercial Division
Glass Canada
London, ON
- Full-time
7–10+ years of progressive leadership experience in commercial construction, project management, operations management, or a related field.
Added 6 mins ago
GC
Service Technician (Junior)
Glass Canada
London, ON
- Full-time
Experience working in glass, glazing, doors and/or windows considered an asset
Added 6 mins ago
GC
Commercial Glazier
Glass Canada
London, ON
- Full-time
Dialogue Health Care: Employee and Family Assistance Program
Added 20 mins ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Full-time
…transparency on production practices and a killer customer experience online and in-person, we are creating a new chapter in Canadian retail. Join our team of exceptional people for a…
Added 20 mins ago
CC
District Sales Manager
Crossroads C&I
Calgary, AB
- Full-time
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Added 21 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Calgary, AB
- Contract
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
LH
OWN Assessor - Physiotherapist OR Chiropractor
Lifemark Health Group
ON
- $100 to $300 CAD / hour
- Part-time
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
LH
Concussion Physiotherapist
Lifemark Health Group
Welland, ON
- $38.76 to $56.85 CAD / hour
- Part-time
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
MS
Sales Manager
Michaels Stores
Grande Prairie, AB
- Part-time
Store - GRANDE PRAIRIE, ABThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This…
Added 21 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Langley (District), BC
- Part-time
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Cornwall, ON
- $61,901 to $90,788 CAD / year
- Full-time
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
Assistant Store Manager
Circle K
Cap-Pelé, NB
You will assist the Store Manager with overseeing the store operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, paperwork, making bank…
Added 21 mins ago
LH
Chiropractor
Lifemark Health Group
Quinte West, ON
- $38.84 to $56.96 CAD / hour
- Full-time
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
LH
Physiotherapist
Lifemark Health Group
Ottawa, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
J
Finance Manager, Marketplace
Jobgether
Canada
- $106,000 to $125,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Finance Manager, Marketplace based in Canada.
Added 21 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Fort Erie, ON
- Contract
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
LH
Physiotherapist
Lifemark Health Group
High River, AB
- Full-time
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
Added 21 mins ago
LH
Occupational Therapist - LTD
Lifemark Health Group
Squamish, BC
- Contract
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.

Performance Auto Group

BDC Service Representative (Performance Toyota)

St. Catharines, ON, Canada

Compensation (expected annual salary): $40,000 - $50,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $50,000 per year.
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Posting language: English
Posted: Oct 7, 2026

Original job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Full Time BDC Service Representative to join their dynamic team in Brampton.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $50,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, carry out assigned outbound campaigns, and escalate customer issues to the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent experience is preferred. Candidates should have strong customer service and communication skills, attention to detail, flexibility, and the ability to work effectively under pressure in a fast-paced team environment.

Skills

Customer Service
Telephone and Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Problem Solving
Interpersonal Communication
Multitasking
Time Management
Teamwork
Adaptability
Sales and Service Retention
Dealership Processes

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Representative
Customer Service
Service Appointments
Maintenance Retention
Inbound Calls
Outbound Calls
Web Leads
Email Communication
Call Scripts
Dealership Templates
CRM
Appointment Log
Customer Inquiries
Outbound Campaigns
Service Manager
Dealership Processes
Customer Experience
High School Diploma
GED

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