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Added 27 mins ago
GR
Customer Success Representative
Global Relay
Vancouver, BC
- Full-time
As a Customer Success Representative, you will be responsible for building strong relationships with assigned customers, ensuring satisfaction with Global Relay products and services, and…
Added 43 mins ago
Customer Success Representative
Global Relay
Vancouver, BC
As a Customer Success Representative, you will be responsible for building strong relationships with assigned customers, ensuring satisfaction with Global Relay products and services, and…
Added 58 mins ago
HI
Insurance Sales Representative
HUB International
Salmon Arm, BC
- Full-time
As an Insurance Sales Representative, you will sell home, tenant and condo insurance to clients across your community. You will own your pipeline, work your leads and referrals, and hit…
Added 2 hours ago
A
Business Development Representative
Accenture
Ottawa, ON
- Full-time
We're hiring a Business Development Representative to generate net-new advertising opportunities for our Digital Inside Sales program. You'll prospect into non-endemic brands - financial…
Added 2 hours ago
SG
Inside Sales Representative
Superior Glove
Acton, ON
- $40,000 to $48,000 CAD / year
- Full-time
Reporting to the Team Leader, the Inside Sales Representative plays an important role in converting prospective customers into sustainable sales opportunities. You’ll manage inbound leads,…
Added 3 hours ago
N
Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
Support clients (inbound leads via marketing or returning customers) in planning their seminars, team retreats, or workshops through the Naboo platform and curated venue collection
Added 3 hours ago
BG
Sales Coordinator
Beutel, Goodman & Company Ltd.
Toronto, ON
- Full-time
Redirect investment product, portfolio, and sales-related calls to the appropriate Business Development Associate or Regional Director.
Added 12 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 12 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 17 hours ago
R
B2B Field Sales / Outside Sales Rep
RYSE
Toronto, ON
- $45,000 to $150,000 CAD / year
- Full-time
We also expect our field sales team to help us discover new markets. If you see an industry, business type, or customer segment where MOTORYSE can solve a problem, we want you to go after…
Added 17 hours ago
A
Inside Sales Representative
Avnet
Mississauga, ON
- Full-time
Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help…
Added 18 hours ago
OS
Commercial Account Representative
Orion Steel Group
Calgary, AB · Navajo Direct
- Full-time
The Commercial Account Representative will work closely with Operations, Transportation, Accounting, Quality, Yard Management, Regional Managers, and Mill Buyers to develop and execute…
Added 18 hours ago
M
Représentant(e), Location – Immobilier commercial | Leasing Representative – Commercial Real Estate
MONDEV
Montreal, QC
- Full-time
We are looking for a motivated and energetic Leasing Representative to join our commercial real estate leasing team.
Added 18 hours ago
PA
BDC Service Representative (Performance Toyota)
Performance Auto Group
St. Catharines, ON
- Full-time
Performance Toyota is currently seeking a Full Time BDC Service Representative to join their dynamic team in Brampton.
Added 18 hours ago
OF
Client Service Representative
Olympia Financial Group Inc
Calgary, AB
- Full-time
Olympia Benefits Inc. is looking for a friendly, dependable, and solution-focused Client Services Representative (CSR) to join our team in Calgary, AB.
Added 19 hours ago
H
Sales Development Representative (Toronto, Canada)
Hiya
Remote, Canada
- $84,375 USD / year
- Full-time
- Remote
We are seeking a Sales Development Representative (SDR). In this role, you will be responsible for driving market share and qualifying leads that build a pipeline for the sales…
Added 23 hours ago
W
Inside Sales Representative- Hydraulic and Pneumatics
Wajax
Sudbury, ON · Lively, ON
- Full-time
We are seeking a results-driven and customer-focused Inside Sales Representative to join our growing team. In this role, you will act as the primary point of contact for inbound inquiries,…
Added 23 hours ago
IR
Business Development Representative (Bilingual Spanish/English or Portuguese/English)
Info-Tech Research Group
Toronto, ON
- Full-time
As a Business Development Representative, you will play a critical role in generating new business opportunities and supporting the growth of Info-Tech's LATAM client base.
Added 23 hours ago
IR
Business Development Representative (Bilingual Spanish/English or Portuguese/English)
Info-Tech Research Group
Toronto, ON
- Full-time
As a Business Development Representative, you will play a critical role in generating new business opportunities and supporting the growth of Info-Tech's LATAM client base.
Added 23 hours ago
R
B2B Field Sales / Outside Sales Rep
RYSE
Toronto, ON
- $45,000 to $150,000 CAD / year
- Full-time
We also expect our field sales team to help us discover new markets. If you see an industry, business type, or customer segment where MOTORYSE can solve a problem, we want you to go after…
Added 23 hours ago
RI
B2B Field Sales / Outside Sales Rep
RYSE Inc
Remote, Canada
- Full-time
- Remote
We also expect our field sales team to help us discover new markets. If you see an industry, business type, or customer segment where MOTORYSE can solve a problem, we want you to go after…
Added 1 day ago
DC
Sales Development Representative (SaaS)
DATA Communications Management Corp
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
As a Sales Development Representative, you will drive outreach, qualification, and pipeline growth across the full sales cycle. You’ll play a critical role bridging marketing and sales -…
Added 1 day ago
LI
Sales Development Representative, Inbound
Loopio Inc.
Remote, Canada
- $45,200 to $50,000 CAD / year
- Full-time
- Remote
…passionate and wants to grow their career in Sales. As an Sales Development Representative, Inbound, you will be responsible for responding to all inbound prospect requests in a timely…
Added 1 day ago
AE
Bilingual Representative - Special Servicing (VB)
American Express
Toronto, ON
- Full-time
Support Know your Card member processes through back-office case management and inbound/outbound Card Member servicing. Review documentation, investigate account activity, conduct KYC due…
Added 1 day ago
FT Contract Membership Retention Representative
CAA Niagara Talent Management Team
Thorold, ON
Answer inbound calls for various business lines and queues

Performance Auto Group

BDC Service Representative (Performance Toyota)

St. Catharines, ON, Canada

Compensation (expected annual salary): $40,000 - $50,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $50,000 per year.
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Posting language: English
Posted: Oct 7, 2026

Original job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Full Time BDC Service Representative to join their dynamic team in Brampton.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $50,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, carry out assigned outbound campaigns, and escalate customer issues to the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent experience is preferred. Candidates should have strong customer service and communication skills, attention to detail, flexibility, and the ability to work effectively under pressure in a fast-paced team environment.

Skills

Customer Service
Telephone and Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Problem Solving
Interpersonal Communication
Multitasking
Time Management
Teamwork
Adaptability
Sales and Service Retention
Dealership Processes

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Representative
Customer Service
Service Appointments
Maintenance Retention
Inbound Calls
Outbound Calls
Web Leads
Email Communication
Call Scripts
Dealership Templates
CRM
Appointment Log
Customer Inquiries
Outbound Campaigns
Service Manager
Dealership Processes
Customer Experience
High School Diploma
GED

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