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Added 3 mins ago
IA
Sales Representative & Account Manager
Island Acres Produce Ltd.
Albany, PE
- Full-time
Job Title: Produce Sales & Freight Broker / Sales Representative
Added 11 mins ago
AE
Inside Sales Engineer
Ambient Enterprises
Coquitlam, BC
- Full-time
Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality…
Added 21 mins ago
WI
Sales Representative
Wilsonart International
Winnipeg, MB
- Full-time
…hardware, and building products, is seeking an experienced Sales Representative to join our team in Winnipeg,…
Added 21 mins ago
WI
Specification Representative
Wilsonart International
Winnipeg, MB
- Full-time
Experience in sales, specification development, architecture, interior design, construction, building products, or a related industry is preferred.
Added 21 mins ago
WI
Specification Representative
Wilsonart International
AB · Edmonton
- Full-time
Experience in sales, specification development, architecture, interior design, construction, building products, or a related industry is preferred.
Added 21 mins ago
PM
District Manager (East Canada)
POP MART
Toronto, ON
- Full-time
…creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.…
Added 37 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Calgary, AB · Kelowna, BC · Prince George, BC · Vancouver, BC · Victoria, BC · St. John's, NL · Halifax, NS · Hamilton, ON · Ottawa, ON · Montreal, QC · Quebec, QC
- $52,000 to $59,000 CAD / year
- Full-time
Act as the Corporate team’s lead representative in DAS project discussions.
Added 54 mins ago
E
Bilingual Technical Trainer
Epiroc
Val-d'Or, QC
- Full-time
Establish a working relationship with customers / sales team / service team / technical services
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Victoria, BC
- Part-time
Own self-development and provide continuous feedback to colleagues and Leadership Team
Added 1 hour ago
ZS
Sales Representative - Toronto, ON
Zedcor Security Solutions
Toronto, ON · Etobicoke, Ontario
- Full-time
Zedcor is looking to add to our existing sales organization in the Toronto area. We are looking to hire Sales Representative. Sales Representatives are a crucial position as we continue to…
Added 1 hour ago
A&
Brand Representative - CF Toronto Eaton Centre, Hollister
Abercrombie & Fitch Co.
Toronto, ON
- Part-time
Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring…
Added 1 hour ago
VC
parts technician
Vermeer Canada Inc.
Brampton, ON
- $45,000 to $65,000 CAD / year
- Contract
- On-site
Build a Career That Makes an Impact* When equipment is down, every minute matters. As a Parts Representative with Vermeer Canada, you will be a trusted resource for customers and internal…
Added 1 hour ago
MI
Rep, Territory Sales Canada
MasterBrand, Inc.
Regina, SK · SK · Saskatchewan - Field (ON)
- Full-time
Responsibilities: Outside Sales – Territory Sales Representative. As a Territory Sales Representative you will be responsible for growing and maintaining business in the Dealer and Home…
Added 1 hour ago
C
Private Banking Advisor
CIBC
Ottawa, ON
- Full-time
Business Development – acquire new clients who have sophisticated financial needs, are people of influence and/or who require complex global financial solutions. Search for and develop…
Added 2 hours ago
TR
Group Superintendent
Teck Resources Limited
Trail, BC
- $121,000 to $150,000 CAD / year
- Full-time
Develop and execute production plans to meet sales and operational requirements.
Added 2 hours ago
A
Client Service Representative - Killam
ATB
Forestburg, AB · Killam, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 hours ago
B&
Business Development Representative
Black & McDonald Limited
Kelowna, BC
- Full-time
…performing individual to join our team in the role of Business Development Representative…
Added 2 hours ago
AB
Sales Representative
Arctic Beverages Group of Companies
Thompson, MB
- Full-time
We are seeking an energetic and motivated Sales Representative to join our dynamic sales team from our Thompson, MB location . In this role, you will contribute to the overall success of…
Added 3 hours ago
RD
Associate Advisor
RBC Dominion Securities
Vancouver, BC
- Full-time
…experience in the investment field and work as a licensed Registered Representative (RR) with an IIROC…
Added 3 hours ago
MI
CN - Strategic Account Rep
MSC Industrial Supply Co.
Windsor, ON
- Full-time
The Strategic Account Representative is responsible for the development of long-term profitable sales growth through the opening of new, large accounts within a defined geographic area…
Added 3 hours ago
A
Banking Relationship Sales Representative (Small Business Solutions) – Whitby Territory
ADP
Mississauga, ON
- Full-time
ADP is hiring a Banking Relationship Sales Representative (Small Business Solutions). The territory covered for this role is at most 90 minutes from the ADP Prologis location in…
Added 3 hours ago
DH
Sales Representative - Summer/Winter Student
DT Home Reno
Barrie, ON
- Part-time
The Sales Representative - Summer/Winter Student at Barrie Painting and Staining (franchise of DT Home Reno) is responsible for generating sales opportunities, as well as providing…
Added 3 hours ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Vaughan, ON
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 3 hours ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Canada
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 3 hours ago
Route Service Representative
Cintas
Sudbury, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…

Performance Auto Group

BDC Service Representative (Performance Toyota)

St. Catharines, ON, Canada

Compensation (expected annual salary): $40,000 - $50,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual salary): $40,000 - $50,000 per year.
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Posting language: English
Posted: Oct 7, 2026

Original job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Full Time BDC Service Representative to join their dynamic team in Brampton.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $50,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Communicate with customers by phone and email, respond to inquiries and web leads, and schedule service and maintenance appointments. Maintain accurate CRM and appointment records, meet performance goals, carry out assigned outbound campaigns, and escalate customer issues to the Service Manager.

Requirements

A high school diploma or GED is required, and 1–3 years of related dealership experience or equivalent experience is preferred. Candidates should have strong customer service and communication skills, attention to detail, flexibility, and the ability to work effectively under pressure in a fast-paced team environment.

Skills

Customer Service
Telephone and Email Communication
Appointment Scheduling
Lead Response
Attention to Detail
Problem Solving
Interpersonal Communication
Multitasking
Time Management
Teamwork
Adaptability
Sales and Service Retention
Dealership Processes

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, and Parts Discounts
Retailer and Service Provider Discounts
Employee Events
Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Business Development Center
Service Representative
Customer Service
Service Appointments
Maintenance Retention
Inbound Calls
Outbound Calls
Web Leads
Email Communication
Call Scripts
Dealership Templates
CRM
Appointment Log
Customer Inquiries
Outbound Campaigns
Service Manager
Dealership Processes
Customer Experience
High School Diploma
GED

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