Find work in Canada.

430,286 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 46 mins ago
LN
Customer Service Representative
Lega Nova Group
Halifax, NS
- Full-time
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
London, ON
- $16 to $25.8 CAD / hour
- Part-time
…sold by them and taking care of them with one of the highest customer service scores in…
Added 2 hours ago
HC
Hallmark Merchandiser, Dawson Creek BC, V1G 0A4
Hallmark Canada
Dawson Creek, BC
- Part-time
Added 2 hours ago
HC
Hallmark Merchandiser, Sudbury, ON P3E 5H5
Hallmark Canada
Sudbury, ON
- Part-time
Added 2 hours ago
HC
Hallmark Merchandiser, New Westminister BC V3L3C2
Hallmark Canada
New Westminster, BC
- Part-time
Added 2 hours ago
W
Registration Representative
WorkSafeBC
Richmond, BC
- Full-time
Added 2 hours ago
W
Client Services Representative
WorkSafeBC
Richmond, BC
- Full-time
If you have experience providing exceptional customer service and are interested in helping people who have a work-related injury or disease, we want to hear from you.
Added 2 hours ago
WF
Representative - Commercial Sales
Western Financial Group
Kitchener, ON
- Full-time
Added 2 hours ago
YU
Facilities Operations Representative
York University
Toronto, ON
- Contract
The Facility Operations Representative, under the direction of the Manager, Facilities Operations, provides operational support for Athletics & Recreation facilities. The role conducts…
Added 3 hours ago
TH
Merchandising Execution Associate Part-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 3 hours ago
Customer Service Representative / Dispatcher
Mr. Handyman of Burnaby, New Westminster and N Vancouver
Burnaby, BC
…to our valued customers. With a commitment to excellence and customer satisfaction, we have built a strong reputation, known for exceptional service, quality work, and our “Done Right…
Added 5 hours ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
Join us as a Customer Experience Representative!
Added 5 hours ago
EC
Automotive Customer Service Rep (Bilingual: French / English) On-site
Enigma Corporation
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 5 hours ago
ML
Customer Service Representative
Motion LP
Whitby, ON
- Full-time
Consider joining us as a Customer Service Representative if:
Added 5 hours ago
LV
Deposit Service Representivie
Lake View Credit Union
Dawson Creek, BC
- $28.01 to $33.72 CAD / hour
- Part-time
DEPOSIT SERVICES REPRESENTATIVE (TERM PART TIME)
Added 5 hours ago
WB
Customer Service Specialist CSS
Westcan Bulk Transport Ltd .
Ottawa, ON
- Full-time
Added 5 hours ago
AB
Customer Return Representative
Avis Budget Group
Ottawa, ON
- Full-time
Added 6 hours ago
J
Advisor in occupational injury management
JobsMedia.io
Quebec, QC
- Full-time
Added 6 hours ago
I
Seasonal Customer Experience Representative
Indigo
Mississauga, ON
- $17.6 CAD / hour
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 6 hours ago
QW
Administrator
Q Wealth Partners
Toronto, ON
- Full-time
We’re in search of an enthusiastic person with a positive attitude to join our Wealth Management team as an Account Administrator/Client Service Representative.
Added 6 hours ago
T
Business Operations Support Representative III
TD
Vancouver, BC
- Full-time
Added 6 hours ago
T
Business Operations Support Representative III
TD
Vancouver, BC
- Full-time
Added 7 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Kingston, ON
- Up to $17.95 CAD / hour
- Part-time
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of…
Added 7 hours ago
AC
Assistant gérant
Alimentation Couche-Tard
Gatineau, QC
- Full-time
Customer Satisfaction: Provides and coaches store staff to provide excellent customer service in a courteous, friendly and attentive manner.
Added 7 hours ago
TS
Kettle Runner - Temporary
The Salvation Army in Canada
Kelowna, BC
- Part-time
…needs and live out our mission, vision and values of hope, service,…

Performance Auto Group

BDC Service Representative (Performance Toyota)

St. Catharines, ON, L2N 7R6, Canada

Compensation (expected annual salary): $40,000 - $50,000 per year. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation (expected annual salary): $40,000 - $50,000 per year.
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Sep 18, 2026

Original job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Full Time BDC Service Representative to join their dynamic team in Brampton.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

Communicate effectively by telephone and email with customers (both inbound and outbound communication).
Schedule service and maintenance retention appointments.
Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively.
Correspond with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
Utilize dealership call scripts for all inbound and outbound service calls.
Update information regarding all scheduled and confirmed appointments with the customers.
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Streamline the CRM with information regarding all verbal communication with customers.
Document information in the Appointment Log when an appointment is scheduled.
Study products and services to continually enhance ability to assist customers.
Acquire knowledge of pertinent dealership processes.
Comply with any customer handling and marketing functions.
Communicate with the Service Manager about any potential customers issues or problems.
Perform all outbound campaigns as periodically assigned by the Service Manager.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What you need to succeed:

High School Diploma or GED is required.
Minimum 1-3 years related dealership experience and/or training; or equivalent combination of education and experience is preferred.
Excellent customer service skills with enthusiastic and friendly demeanor.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.

Ability to perform multiple duties in a high-energy, fast-paced environment.
Must have a results oriented mindset to succeed.
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Ability to work flexible hours and work around a changing schedule.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $50,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2,000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

Apply About employer

More about this job

Responsibilities

The BDC Service Representative is responsible for managing inbound and outbound customer communications to schedule service appointments and respond to inquiries. They must also maintain accurate records in the CRM system and ensure all dealership processes and marketing functions are followed.

Requirements

Candidates must have a high school diploma or GED and 1-3 years of relevant dealership experience. Strong communication skills, attention to detail, and the ability to work in a fast-paced, customer-focused environment are required.

Skills

Customer service
Communication
Appointment scheduling
CRM software
Telephone etiquette
Email correspondence
Attention to detail
Problem solving
Interpersonal skills
Time management
Conflict resolution
Data entry
Product knowledge
Professionalism
Adaptability

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Critical illness insurance
Life insurance
Employee assistance plan
Vehicle discount
Service discount
Parts discount
Retailer discounts
Employee events

Visa sponsorship

Not detected in the job text

Keywords

BDC
Service Representative
Automotive
Dealership
CRM
Customer Experience
Inbound Calls
Outbound Calls
Appointment Scheduling
Lead Management
Service Maintenance
Data Documentation
Client Relations
Performance Auto Group
Toyota

Report this job