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Added 13 mins ago
Surgical Services Secretary - Operating Room
Women's College Hospital
Toronto, ON
Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of…
Added 13 mins ago
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HR Specialist
Schneider Electric
Montreal, QC
- Full-time
Internal job title: PeopleLink HR Representative
Added 28 mins ago
AC
Member Service Representative I (Full-Time, Permanent) West End
Access Credit Union
Winnipeg, MB
- Full-time
…is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit…
Added 43 mins ago
Director of Programming and Operations
University of Guelph
Guelph, ON
Serve as a representative of Athletics & Recreation on university committees, external networks, and community initiatives.
Added 43 mins ago
Health Care Aide - Certified
Winnipeg Regional Health Authority
Portage la Prairie, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 43 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
MB · Vita, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 43 mins ago
Senior Director - Cancer Care Program
Nova Scotia Health and IWK Health
Halifax, NS
…research mandates of NSH and will work in partnership with the IWK Health Centre to support the needs of children, youth and women with cancer. This includes establishing, implementing and…
Added 43 mins ago
VC
Plastic Surgeon, LGH
Vancouver Coastal Health
Vancouver, BC
- Full-time
Come work as a Plastic Surgeon with Vancouver Coastal Health (VCH)!
Added 43 mins ago
LH
2600002502 - Registered Practical Nurse
Lakeridge Health
Ajax, ON
- Full-time
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 58 mins ago
FB
Customer Service Representative - TEMPLATE2
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
M
Medical Communications Officer - Full Time Term (12 Months) - (Start Date: January 2027)
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical…
Added 1 hour ago
M
Transfer Administrator, Medical Communication Centre - Full Time Term (6 Months) - (Start Date: January 2027)
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical…
Added 1 hour ago
U
Route Trainee - UniFirst Canada
UniFirst
AB
- Full-time
…and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts.…
Added 1 hour ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
Sussex, NB
- Full-time
Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
Added 1 hour ago
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Investment Associate, Private Wealth
BMO
Markham, ON · UPMA
- Full-time
…Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer…
Added 1 hour ago
SRCE-26-655, EREC, Term Building Operator
Nova Scotia Regional Centres for Education & CSAP
St. Peter's, NS
…Department, and SRCE policies and procedures including occupational health, safety, attendance, work routines, WHMIS and evacuation plans and the laws of the Province of Nova…
Added 1 hour ago
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Sport Program Assistant
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · MLSE Launchpad
- Part-time
…build relationships with youth, and our commitment to being representative of and embedded in the community that we serve. At the core, we are looking for someone who cares. Someone who…
Added 1 hour ago
Case Coordinator
Winnipeg Regional Health Authority
Steinbach, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 hour ago
Licensed Practical Nurse-Emergency - Infirmier.ère auxiliaire aitorisé.e-Urgences
Winnipeg Regional Health Authority
MB · St. Pierre-Jolys, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 hour ago
FB
Customer Service Representative - TEMPLATE2
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 2 hours ago
People and Culture (HR) Partner
Canadian Museum for Human Rights
Winnipeg, MB
…the table, we are committed to building a workplace that is representative of the community, and country, in which we live in and are proud to call…
Added 2 hours ago
H
Home Care Scheduler
HealthCareersInSask.ca
Moose Jaw, SK
- Part-time
Department: Community Health Services Administration
Added 2 hours ago
PA
Customer Care Representative (Performance Collision Brampton)
Performance Auto Group
Brampton, ON
- Full-time
Performance Collision Brampton is a state-of-the-art collision and glass repair center. We have been a proud community partner of Brampton and the GTA since 1991.
Added 2 hours ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority…

Performance Auto Group

Customer Care Representative (Performance Collision Brampton)

Brampton, ON, L7A 1A4, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 3, 2026

Original job description

Drive for Excellence

Performance Collision Brampton is a state-of-the-art collision and glass repair center. We have been a proud community partner of Brampton and the GTA since 1991.

Performance Collision Brampton is looking for a Customer Care Representative to join their dynamic team!

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

Coordinate service appointments including answering service calls in a professional manner.
Coordinate insurance calls in a professional manner.
Coordinate vehicle intake and delivery.
Remind customers of set appointments via telephone, email or text.
Provide general and administrative support to the Body Shop.
Project a positive attitude for the benefit of our customers and fellow employees.
Utilize systems and procedures to deliver exceptional customer service on all interactions.
Analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Execute tasks in a fast-paced environment with multiple deadlines.
Ability to execute tasks with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management

What you need to succeed:

High School Diploma or GED is required.
1 year of automotive experience or equivalent is preferred.
1-2 years of customer service experience is preferred.
Must have a valid Ontario Driver's License and good driving record.
Able to work well under pressure.
Strong attention to detail will be required.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Prolific with Microsoft Excel, Google Sheets and Google Drive.
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
CDK experience is an asset.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Ability to work in a collaborative environment while maintaining a positive attitude.
Ability to read and comprehend instructions and information.
Ability to perform multiple duties in a high-energy, fast-paced environment.
Ability to work flexible hours and work around a changing schedule

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual compensation): $40,000 - $45,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

The Customer Care Representative will coordinate service appointments, insurance calls, and vehicle intake while providing administrative support to the body shop. They are responsible for delivering exceptional customer service by analyzing client needs and maintaining professional communication through various channels.

Requirements

Candidates must have a high school diploma or GED and a valid Ontario driver's license with a good driving record. Preferred qualifications include 1-2 years of customer service experience and familiarity with automotive industry systems like CDK.

Skills

Customer service
Administrative support
Communication
Microsoft Excel
Google Sheets
Google Drive
CDK
Attention to detail
Interpersonal skills
Problem solving
Time management
Conflict resolution
Professionalism
Data entry
Scheduling

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Critical illness insurance
Life insurance
Employee assistance plan
Vehicle discount
Service discount
Parts discount
Retailer discounts
Employee events

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Glass repair
Automotive
Customer service
Administrative support
Service appointments
Insurance coordination
Vehicle intake
Microsoft Excel
Google Sheets
Google Drive
CDK
Body shop
Client relations
Data management
Scheduling
Communication skills
Performance bonuses
Safety standards
Automotive group

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