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Performance Auto Group

Full-Time Front Desk Administrator (Grimsby Hyundai)

Grimsby, ON, L3M 1V1, Canada

Compensation (expected hourly wage): $19.00 - $20.50 per hour. · Full-time

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Job details

Pay: Compensation (expected hourly wage): $19.00 - $20.50 per hour.
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Drive for Excellence

Grimsby Hyundai is an award-winning dealership that is the one stop shop for all your vehicle's needs. We pride ourselves on our friendly guest service and give that little extra to show how valuable our guests are to us!

Grimsby Hyundai is currently seeking a Full-Time Front Desk Administrator to join their dynamic team!

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

Greet people coming into the facility and direct them to the appropriate contact.
Answer and direct all incoming calls in a courteous and professional manner.
Monitoring the floor traffic and reporting sales activity including guest visits in our DMS system.
Strive to minimize the amount of time customers are placed on hold.
Greet showroom customers and assist with basic inquiries.
Communicate messages to appropriate parties in a timely manner.
Update the dealership schedule/directory on a regular basis.
Perform motor vehicle licensing administration.
Perform vehicle inventory administration.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What you’ll need to succeed:

Must be available to work the following shifts:
- Monday - Thursday 8:00 am - 4:00 pm and Friday 8:00 am - 6:00 pm.
High School Diploma or GED is required.
Minimum of 1 year customer service experience required.
Reception and/or Dealership experience is considered an asset.
1-2 years administrative experience.
Strong computer skills.
A friendly, outgoing personality and a genuine interest in people and in helping others, knowledge of the work and of the organization.
Able to deal with people sensitively, tactfully, diplomatically, and professionally.
Good communication skills.
Must possess telephone etiquette; ability to stay calm when callers are irate.
Able to effectively communicate both verbally and in writing.
Must be team oriented with a positive attitude.
Able to meet deadlines and work well under pressure in a fast-paced environment.
Strong time management and organizational skills.
Ability to maintain a high degree of confidentiality.
Personable, reliable, courteous.
Ability to work flexible hours and work around a changing schedule.

Performance Auto Group Offers:

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected hourly wage): $19.00 - $20.50 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

The Front Desk Administrator is responsible for greeting guests, managing incoming calls, and directing visitors to the appropriate contacts. They also handle administrative tasks such as vehicle inventory management, motor vehicle licensing, and monitoring showroom traffic.

Requirements

Candidates must have a high school diploma or GED and at least one year of customer service experience. Strong computer skills, professional communication abilities, and the capacity to work in a fast-paced environment are required.

Skills

Customer service
Reception
Administrative support
Telephone etiquette
Data entry
Time management
Organizational skills
Communication skills
Computer literacy
Conflict resolution
Inventory administration
Licensing administration
Professionalism
Teamwork
Attention to detail

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Critical illness insurance
Life insurance
Employee assistance plan
Vehicle discount
Service and parts discount
Retailer discounts
Employee events

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Administrator
Customer Service
Reception
Automotive
Dealership
DMS System
Inventory Management
Licensing
Administrative Support
Telephone Etiquette
Data Entry
Time Management
Communication
Teamwork
Performance Auto Group
Hyundai

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