Part Time Service Advisor (Subaru of Brampton)
- Brampton, ON, Canada
Compensation (expected hourly wage): $21.00 - $22.00 per hour. · Part-time
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Job details
- Pay
- Compensation (expected hourly wage): $21.00 - $22.00 per hour.
- Job type
- Part-time
- Apply by
- Experience
- Minimum 2-3 years of Service Advisor experience in the automotive service industry
- Posting language
- English
- Posted
Original job description
Drive for Excellence
As Ontario’s highest Google-reviewed Subaru dealership, Subaru of Brampton is proud to be part of our local community. We have a commitment to excellence and confidence in guaranteeing a great guest and employee experience.
The Part-Time Service Advisor is responsible for acting as a liaison between the customers and Service Technicians by gathering and interpreting information on vehicle condition. Other duties may be assigned as necessary.
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
Compensation (expected hourly wage): $21.00 - $22.00 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.
Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#SP
As Ontario’s highest Google-reviewed Subaru dealership, Subaru of Brampton is proud to be part of our local community. We have a commitment to excellence and confidence in guaranteeing a great guest and employee experience.
The Part-Time Service Advisor is responsible for acting as a liaison between the customers and Service Technicians by gathering and interpreting information on vehicle condition. Other duties may be assigned as necessary.
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
- Identifying, recommending and documenting service maintenance and repairs for customers.
- Greeting customers in a courteous, professional manner.
- Delivering personalized service that exemplifies our dealerships.
- Working with technicians to identify required maintenance and repairs.
- Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services
- Providing service recommendations and estimated costs to customers
- Performing road tests of customer vehicles to assess customer concerns
- Ensuring customer satisfaction meets company and manufacturers’ standards.
- Striving to meet the department’s repair order production standards
- Perform other Service related duties as required by management
- Must be available Thursdays 11am - 8pm and Saturdays 8am - 3pm
- Must have a valid Ontario Driver's License and good driving record
- May be required to work on Saturday as per business needs.
- Minimum 2-3 years of Service Advisor experience in the automotive service industry
- CDK or Xtime experience is an asset.
- Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities
- Ability to sell and recommend maintenance and repairs to our loyal customers.
- Strong computer skills
- Good communication skills and attention to detail
- Must have the ability to multi-task and work under pressure.
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Discount on vehicles, service and parts for you and your family
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
Compensation (expected hourly wage): $21.00 - $22.00 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.
Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#SP
More about this job
Responsibilities
Advise customers on vehicle maintenance and repairs by assessing their concerns, consulting with technicians, recommending services, and providing cost estimates. Prepare and update repair orders, road-test vehicles, and help ensure customer satisfaction and department production standards.
Requirements
Requires 2–3 years of automotive Service Advisor experience, a valid Ontario driver's license with a good driving record, and strong customer-service, sales, communication, and computer skills. CDK or Xtime experience is an asset; availability is required Thursdays from 11 a.m. to 8 p.m. and Saturdays from 8 a.m. to 3 p.m.
Skills
- Customer Service
- Automotive Service Advising
- Maintenance And Repair Recommendations
- Sales
- Customer Satisfaction
- Communication
- Attention To Detail
- Computer Skills
- Multitasking
- Working Under Pressure
- Vehicle Road Testing
- Repair Order Processing
Benefits
- Management Support And Guidance
- Internal Career Mobility Opportunities
- Vehicle, Service, And Parts Discounts
- Employee Events
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Transportation
Keywords
- Automotive Service
- Service Advisor
- Subaru
- Customer Service
- Vehicle Maintenance
- Vehicle Repairs
- Service Recommendations
- Repair Orders
- Cost Estimates
- Vehicle Road Tests
- Service Technicians
- Customer Satisfaction
- CSI
- Sales
- CDK
- Xtime
- Ontario Driver's License
- Automotive Dealership