Parts Advisor (Brampton Chrysler Dodge Jeep Ram)
- Brampton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Education
- High school diploma
- Experience
- Minimum 2 years customer service and/or cashier experience is required.
- Posting language
- English
- Posted
Original job description
Drive for Excellence
Performance Auto Group is thrilled to announce the newest addition to our growing family Brampton Chrysler Dodge Jeep Ram! Located at 190 Canam Crescent in the Brampton Auto Mall, our fantastic team will be sure to wow you!
Brampton Chrysler Dodge Jeep Ram is looking for an experienced Parts Advisor to join their team!
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
Compensation (expected annual compensation): $50,000 - $80,000 (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.
Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#SP
Performance Auto Group is thrilled to announce the newest addition to our growing family Brampton Chrysler Dodge Jeep Ram! Located at 190 Canam Crescent in the Brampton Auto Mall, our fantastic team will be sure to wow you!
Brampton Chrysler Dodge Jeep Ram is looking for an experienced Parts Advisor to join their team!
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
- Address all customers with parts inquiries, in person, on the phone and electronically.
- Complete orders for Service Technicians in the Service Department.
- Place orders in a timely fashion.
- Maintain proper inventory levels.
- Inspect damaged parts brought in by customers to determine the proper replacement.
- Identify the necessary part(s) required on the basis of the customer's description of issues.
- Examine returned parts for defects and confer with customers about exchanging the part or processing a refund.
- Consult catalogs for stock numbers and prices and bring parts from the stockroom.
- Recommend part(s) that are interchangeable, placing special orders for a part, or referring to the customers at another business location, if a customer needs a part that is not stocked.
- Manage the unpacking and marking of incoming parts and storing them in the stockroom according to a prearranged system.
- Receive and fill telephone orders.
- Organize catalogues and price lists to ensure it is up-to-date.
- Maintain sales and inventory records.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Organize cleaning tools and equipment to maintain a neat, friendly, and tactful workstation.
- Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
- Ability to execute tasks and work with minimal supervision.
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.
- High School Diploma or GED is required.
- Minimum 2 years customer service and/or cashier experience is required.
- Must have a valid Ontario Driver's License and good driving record.
- An aptitude for arithmetic, an ability to read catalogs and technical materials, and legible handwriting are all essential skills.
- Familiarity with the function of automobile parts, including ability to judge whether or not parts are interchangeable.
- Ability to navigate and utilize computers at an advanced level.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Excellent verbal and written communication skills.
- Highly organized, detail oriented, and able to thrive in a fast paced, changing environment.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Ability to read and comprehend instructions and information.
- Ability to work flexible hours and work around a changing schedule.
- Ability to lift and move heavy items (50-75 lbs)
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
Compensation (expected annual compensation): $50,000 - $80,000 (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.
Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#SP
More about this job
Responsibilities
Assist customers and service technicians with parts inquiries and orders, identify suitable parts, process exchanges or refunds, and place timely orders. Maintain inventory and records, receive and organize incoming parts, and keep the workstation safe, clean, and organized while providing professional customer service.
Requirements
A high school diploma or GED and at least two years of customer service and/or cashier experience are required, along with a valid Ontario driver's license and good driving record. Candidates need automotive parts knowledge, strong computer and communication skills, attention to detail, flexibility, and the ability to lift 50–75 pounds.
Skills
- Customer Service
- Automotive Parts Knowledge
- Inventory Management
- Order Processing
- Parts Identification
- Catalog Navigation
- Computer Skills
- Communication
- Organization
- Attention To Detail
- Arithmetic
- Problem Solving
- Professionalism
- Time Management
- Physical Ability To Lift 50–75 Lbs
- Valid Ontario Driver's License
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Critical Illness Insurance
- Life Insurance
- Employee Assistance Plan
- Employee Discounts
- Career Mobility Opportunities
- Employee Events
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Logistics
- Retail
Keywords
- Automotive Parts
- Parts Advisor
- Customer Service
- Cashier Experience
- Parts Orders
- Service Technicians
- Inventory Management
- Stockroom
- Parts Catalogs
- Price Lists
- Parts Interchangeability
- Special Orders
- Sales Records
- Inventory Records
- Automotive Dealership
- Computer Skills
- Ontario Driver's License
- Safety Standards
- High School Diploma
- GED