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Performance Auto Group

Parts Advisor (Subaru of Brampton)

Brampton, ON, L7A 1G1, Canada

Compensation (expected hourly wage): $19.00 - $23.00 per hour. · Full-time

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Job details

Pay: Compensation (expected hourly wage): $19.00 - $23.00 per hour.
Job type: Full-time
Education: High school diploma
Experience: Minimum 2 years customer service and/or cashier experience is required.
Posting language: English
Posted: Nov 9, 2026

Original job description

Drive for Excellence

As Ontario’s highest google reviewed Subaru dealership, Subaru of Brampton is proud to be part of our local community. We have a commitment to excellence and confidence in guaranteeing a great guest and employee experience.

Subaru of Brampton is looking for a team oriented, hardworking Parts Advisor to join their team. The ideal candidate will have strong work ethics and a willingness to learn and succeed. Reporting into the Parts Manager, this position will mainly be responsible for promoting the sales of parts and ensuring consistent flow of parts to our customers. Experience in the automotive environment will be an asset.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

Address all customers with parts inquiries, in person, on the phone and electronically.
Complete orders for Service Technicians in the Service Department.
Place orders in a timely fashion.
Maintain proper inventory levels.
Inspect damaged parts brought in by customers to determine the proper replacement.
Identify the necessary part(s) required on the basis of the customer's description of issues.
Examine returned parts for defects and confer with customers about exchanging the part or processing a refund.
Consult catalogs for stock numbers and prices and bring parts from the stockroom.
Recommend part(s) that are interchangeable, placing special orders for a part, or referring to the customers at another business location, if a customer needs a part that is not stocked.
Manage the unpacking and marking of incoming parts and storing them in the stockroom according to a prearranged system.
Receive and fill telephone orders.
Organize catalogues and price lists to ensure it is up-to-date.
Maintain sales and inventory records.
Project a positive attitude for the benefit of our customers and fellow employees.
Organize cleaning tools and equipment to maintain a neat, friendly, and tactful workstation.
Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
Ability to execute tasks and work with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What you need to succeed:

Must be available to work the following shifts
- Monday - Thursday - 8:00 am - 5:00 pm, Friday Off. Saturday 8:00 am - 3:00 pm
- Every 3rd Thursday (night shift) - 11:00 pm to 8:00 am
High School Diploma or GED is required.
Minimum 2 years customer service and/or cashier experience is required.
Must have a valid Ontario Driver's License and good driving record.
An aptitude for arithmetic, an ability to read catalogs and technical materials, and legible handwriting are all essential skills.
Familiarity with the function of automobile parts, including ability to judge whether or not parts are interchangeable.
Ability to navigate and utilize computers at an advanced level.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Excellent verbal and written communication skills.
Highly organized, detail oriented, and able to thrive in a fast paced, changing environment.
Ability to exhibit professionalism with a positive attitude under pressure.
Ability to read and comprehend instructions and information.
Ability to work flexible hours and work around a changing schedule.
Ability to lift and move heavy items (50-75 lbs)

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected hourly wage): $19.00 - $23.00 per hour. The starting rate will be set within this range based on job- related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

The Parts Advisor is responsible for assisting customers with parts inquiries, managing inventory levels, and processing orders for service technicians. They must maintain accurate records, organize catalogs, and ensure a neat and professional workstation.

Requirements

Candidates must have a high school diploma or GED and at least 2 years of customer service or cashier experience. A valid Ontario driver's license and the ability to lift 50-75 lbs are also required.

Skills

Customer service
Inventory management
Automotive parts knowledge
Cashier experience
Computer literacy
Arithmetic
Communication skills
Detail oriented
Organization
Problem solving
Technical documentation
Safety compliance

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Critical illness insurance
Life insurance
Employee assistance plan
Vehicle discount
Service discount
Parts discount
Retailer discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Parts Advisor
Inventory
Customer Service
Retail
Sales
Subaru
Dealership
Cashier
Technical catalogs
Order processing
Safety standards
Inventory records
Logistics
Parts management

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