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Added 13 mins ago
OC
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Performance Auto Group

Parts Manager (Huntsville Chrysler, Dodge, Jeep Ram)

Huntsville, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Drive for Excellence

Huntsville Chrysler, Dodge, Jeep Ram is currently seeking a high energy and motivated Parts Manager to join our dynamic team.

Do you have a passion for cars, customer service and are you looking for a lucrative career opportunity? If so, WE WANT TO HEAR FROM YOU!

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Establish and maintain good relationships with customers and to exceed their expectations.
Maintain proper parts inventory levels.
Prepare an annual operating budget, goals and objectives for the Parts Department and monitor the department's performance.
Hire and train employees for the parts departments.
Work with assistant managers and supervisors to improve profitability and efficiency.
Knowledge of automotive systems.
Ensure that adequate staff is available to handle the expected customer demand.
Handle all customer complaints on a timely basis.
Create and maintain a positive relationship with customers, ensuring that department staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.
Work directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.
Create dealership parts and pricing policies for approval by the General Manager.
Ensure that parts inventory is maintained and organized.
Ensure that all parts are delivered and received to both customers and other dealers.
Ability to establish and control inventory systems.
Knowledge of and ability to interpret inventory reports.
Knowledge of parts pricing procedures.
Knowledge of new models, based on technical service bulletins and surveys.
Conduct monthly meetings with department employees to discuss activities and problems of mutual interest.
Grow revenue and profitability.
Report performance goals and achievements on a regular basis.
Review the previous month’s sales/profit to determine where improvements can be made.
Coordinate with the Service Manager and the Body Shop Manager to ensure the availability of parts.
Maintain the profitability of the Parts Department while controlling expenses and maintaining customer satisfaction.
Establish and enforce product-knowledge standards.
Actively support, encourage, and motivate sales personnel daily to maintain high morale.
Uphold all rules and procedures (i.e., support enforcement, including disciplinary action as necessary).
Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, the Employment Standards Act (ESA), the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA).
Understand and comply with all federal, provincial and local regulations that affect service operations, such as the Occupational Health and Safety Act (OHSA), waste disposal regulations, etc.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

Post Secondary Degree/Diploma in Business Administration.
3-5 years of dealer experience in an automotive environment.
1-3 years of management experience in the automotive industry.
Previous experience as an Assistant Parts Manager or Parts Advisor is considered an asset.
Strong communication skills are required to work with customers, employees and vendors.
Required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.
Strong knowledge of parts and inventory systems is required for this role.
ADP Dealer Software experience is an asset.
CDK experience preferred.
Highly organized, detail oriented, and able to thrive in a fast paced, changing environment.
Strong inventory management skills with the desire to grow our business and create a great customer experience.
Must have a valid Ontario Driver's License and good driving record.
Ability to support the organization’s goals and objectives.
Excellent interpersonal and team building skills.
Demonstrate effective verbal, listening, and written communication skills.
Attention to detail and ability to maintain a high level of accuracy.
Exceptional customer service orientation.
Excellent time management skills, ability to multitask and work well under pressure.
Ability to manage stress and work with tight deadlines.
Highly self motivated and directed.
Must be willing to be flexible with work schedules.
Ability to lift and move heavy items up to 50 lbs.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual compensation): $75,000 - $100,000 (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Manage the parts department’s inventory, budget, pricing, staffing, and performance to grow revenue and profitability while controlling expenses. Maintain strong customer and vendor relationships, oversee warranty claims and parts delivery, coordinate with service and body shop teams, and ensure compliance with company policies and applicable regulations.

Requirements

Requires a post-secondary degree or diploma in Business Administration, 3–5 years of automotive dealership experience, and 1–3 years of automotive management experience; prior experience as an Assistant Parts Manager or Parts Advisor is an asset. Candidates should have strong automotive parts and inventory knowledge, communication and leadership skills, and a valid Ontario driver’s license; ADP Dealer Software experience is an asset and CDK experience is preferred.

Skills

Parts Inventory Management
Automotive Parts Knowledge
Department Budgeting
Profitability Management
Customer Service
Staff Hiring And Training
Team Leadership
Warranty Claims Administration
Inventory Systems
Inventory Report Interpretation
Parts Pricing
Sales Performance Analysis
Communication
Organization And Attention To Detail
Time Management And Multitasking
Regulatory Compliance

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, And Parts Discounts
Retailer And Service Provider Discounts
Internal Career Mobility Opportunities
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Parts Department
Parts Inventory
Inventory Control
Inventory Systems
Inventory Reports
Parts Pricing
Department Budget
Revenue Growth
Profitability
Customer Satisfaction
Warranty Claims
Warranty Guidelines
Automotive Systems
Technical Service Bulletins
ADP Dealer Software
CDK
Parts Delivery
Staff Hiring
Employee Training
Employment Standards Act
Motor Vehicle Dealers Act
Accessibility For Ontarians With Disabilities Act
Occupational Health And Safety Act
Waste Disposal Regulations

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