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Performance Auto Group

Sales Consultant (Performance Toyota)

St. Catharines, ON, Canada

Compensation (expected annual earnings): $70,000 - $120,000 per year. · Full-time

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Job details

Pay: Compensation (expected annual earnings): $70,000 - $120,000 per year.
Job type: Full-time
Apply by: Nov 25, 2026
Education: High school diploma
Posting language: English
Posted: Oct 26, 2026

Original job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara region, maintaining a huge inventory of new and high-quality pre-owned vehicles. Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking self-starting, highly motivated individuals, with proven track records in customer service or sales to join their dynamic team of Sales Consultant professionals in Niagara.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
Project a positive attitude for the benefit of our customers and fellow employees.
Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
Work effectively without supervision.
Attend factory-sponsored and dealer-specified training classes as scheduled by management.
Answer Customer Service phone calls relating to car sale inquiries.
Ensure customer car quotes are competitive and reasonable.
Keep customers updated by phone as to the progress of their vehicle’s delivery.
Inform customers when vehicles are ready to be picked up.
Keep abreast of new equipment, features and tools available and recommend purchases.
Account for all documents; ensure that none are missing.
Follow up with the factory and distributors regarding late vehicle deliveries.
Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What You Need To Succeed

High School Diploma or GED is required.
OMVIC Certification is required.
2-5 years of Automotive Sales Experience preferred.
Dealer CRM system experience is required.
Must have a valid Ontario Driver's License and good driving record.
Strong computer skills.
Able to effectively communicate both verbally and in writing.
Strong time management and organizational skills.
Proven ability to deliver exceptional customer service.
Excellent problem-solving and organizational skills.
Ability and willingness to be flexible under changing conditions.
Ability to be creative and persuasive in negotiating.
Ability to exhibit professionalism with a positive attitude under pressure.
Well-spoken, friendly and articulate.
Ability to maintain a high degree of confidentiality.
Must be willing to be flexible with work schedules.

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual earnings): $70,000 - $120,000 per year. This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes.

Minimum earnings: In accordance with the Employment Standards Act, commission-paid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimum-wage top-up paid may be reconciled quarterly in accordance with the compensation plan.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Provide exceptional customer service throughout the vehicle sales process, understand customer needs, and offer competitive quotes while maintaining knowledge of Toyota vehicles and financing incentives. Manage sales inquiries, customer updates, delivery coordination, documentation, training, and compliance with company policies and OMVIC requirements.

Requirements

A high school diploma or GED and OMVIC certification are required; 2–5 years of automotive sales experience is preferred, and dealer CRM experience is required. Candidates must have a valid Ontario driver's license and good driving record, strong communication and computer skills, and the ability to deliver excellent customer service and work flexibly.

Skills

Customer Service
Automotive Sales
Product Knowledge
Dealer CRM Systems
Verbal Communication
Written Communication
Time Management
Organization
Problem-Solving
Negotiation
Persuasion
Computer Skills
Confidentiality
Flexibility
Professionalism
Vehicle Delivery Coordination

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Employee Discounts
Internal Career Mobility Opportunities
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Automotive Sales
Customer Service
Toyota
Dealer CRM
OMVIC Certification
Ontario Motor Vehicle Industry Council
Vehicle Sales
Pre-Owned Vehicles
Product Knowledge
Manufacturer Rebates
Finance Programs
Incentive Programs
Sales Quotes
Customer Inquiries
Vehicle Delivery
Delivery Coordination
Sales Documentation
Factory Training
Distributor Coordination
Ontario Driver's License
Negotiation
Problem-Solving
Time Management
Confidentiality
Safety Standards

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