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Drive Strategic Growth. Lead with Impact. Elevate Customer Experience.
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Performance Auto Group

Service Technician (Performance Mercedes-Benz)

St. Catharines, ON, Canada

Pay: Compensation (expected flat hourly rate): $35.00 - $40.00 per hour under our skilled trades flat-rate (piece work) compensation plan.
Job type: Full-time
Apply by: Nov 1, 2026
Education: High school diploma
Experience: 3-5 years experience with automotive mechanical operations.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Drive for Excellence

With the largest Mercedes-Benz inventory in Niagara, Performance Mercedes-Benz is an award winning star dealer. With over 150 in-stock vehicles to explore, we showcase the number one luxury manufacturer in Canada.

Performance Mercedes Benz is looking for a 310S Licensed Automotive Technician to join their high volume shop and is offering a Competitive Compensation Package including a flat hourly rate ranging from $35 to $40 per hour, a lucrative production bonus and a tool and boot allowance.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Project a positive attitude for the benefit of our customers and our junior employees.
Retrieve repair orders from dispatch on a timely basis.
Obtain parts from the Parts Department as required.
Utilize the repair order punch clock appropriately, (i.e., punch onto a specific line when starting a task, and punch off when the task is complete).
Perform vehicle road tests as required.
Address all customer concerns using the Three C’s method – Complaint, Cause, Correction.
Examine all vehicles to determine if additional safety or service work is required.
Prepare a complete report on the back of the repair order.
Estimate flat rate times for each recommendation. Use supplied flat-rate manuals and the Employer policies as a guide.
Acquire prices of vehicle parts and note availability for each recommendation.
Perform all work as outlined on the front of the repair order and as authorized on the back, with efficiency and accuracy, and in accordance with company and factory standards.
Prepare all parts ordered when authorization is received, unless specifically told otherwise.
Saves and tags parts if the job is under warranty or insurance, or if requested by the customer.
Perform vehicle road tests after service any time a wheel is removed, or any time a repair that might affect drivability is performed (i.e. tune-up, valve adjustment, brake work, suspension work, rattle/noise repair, etc.). Straight oil changes or transmission fluid changes are excluded.
Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
Supervise work of all Service Apprentice Technicians or students; report immediately any deficiencies to the Service Manager.
Attend factory-sponsored training classes as scheduled by management.
Attend dealer-specified training courses as scheduled by management.
Maintain a high degree of concentration to prevent “comebacks”.
Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out.
Remain current on all factory technical bulletins.
Acquire an understanding of all current and emerging technologies as they apply to automobile service.
Prioritize maintaining the cleanliness of the shop area at all times.
Clean the bay and bench at the end of each shift.
Dispose of garbage, recycling, etc., as required.
Ability to execute tasks and work with minimal supervision.
Ability to work in adherence to company safety standards at all times.
Comply with all company policies, standards and procedures.
Other duties as required by management.

What do you need to succeed?

High School Diploma or GED is required.
Automotive Service Technician, fully licensed (310S or higher).
3-5 years experience with automotive mechanical operations.
Must have a valid Ontario Driver's License and good driving record.
Demonstrated willingness to learn and succeed.
Must be team oriented, hardworking with a positive attitude.
Work effectively without supervision.
Proven knowledge and experience with automotive mechanical operations.
Work well under pressure in a fast-paced environment.
Must be reliable and able to work productively.
Ability to read and comprehend instructions and information.
Personable, reliable, courteous.
Works well in a fast paced environment.
Demonstrate willingness to learn and succeed.
Must be team oriented, and hardworking with a positive attitude.
Excellent diagnostic and electrical skills.
Ability to lift and move heavy items (50-75 lbs).

What’s in it for you?

Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Tool and Boot Allowance
Competitive Production Bonus
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected flat hourly rate): $35.00 - $40.00 per hour under our skilled trades flat-rate (piece work) compensation plan.

Expected annual earnings: $75,000 - $110,000 per year, based on historical earnings at this location and typical productivity; actual earnings vary based on individual output and service department repair order volumes.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP

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More about this job

Responsibilities

Diagnose, inspect, and repair vehicles according to repair orders, customer authorization, and company and factory standards; document recommendations, estimate flat-rate times, source parts, and road-test vehicles as required. Maintain repair quality and a clean, safe work area, support apprentices, and keep current with factory training, technical bulletins, and emerging automotive technologies.

Requirements

Requires a high school diploma or GED, a fully licensed 310S Automotive Service Technician credential or higher, and 3–5 years of automotive mechanical experience. Candidates must have a valid Ontario driver's license and good driving record, strong diagnostic and electrical skills, and the ability to work reliably, independently, and safely in a fast-paced team environment, including lifting 50–75 pounds.

Skills

Automotive Diagnostics
Electrical Diagnostics
Vehicle Repair
Mechanical Operations
Customer Service
Road Testing
Repair Order Documentation
Flat-Rate Estimating
Parts Identification
Quality Control
Apprentice Supervision
Safety Compliance
Time Management
Teamwork
Attention To Detail
Ability To Work Independently

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tool And Boot Allowance
Competitive Production Bonus
Disability Insurance
Critical Illness Insurance
Life Insurance
Employee Assistance Plan
Vehicle, Service, And Parts Discounts
Retailer And Service Provider Discounts
Employee Events
Internal Career Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Mercedes-Benz
Automotive Service Technician
310S License
Automotive Diagnostics
Electrical Diagnostics
Vehicle Repair
Repair Orders
Flat-Rate Compensation
Production Bonus
Road Testing
Customer Concerns
Three C's Method
Parts Department
Warranty Repairs
Insurance Repairs
Factory Standards
Factory Technical Bulletins
Automotive Technology
Apprentice Supervision
Factory-Sponsored Training
Shop Safety
Ontario Driver's License
High School Diploma
GED

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