Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 3,803
Employers: 746

Advertised starting pay

Average starting payCAD / hour: $18.77Across 524 listings
Average starting payCAD / year: $48,692Across 81 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%210 listings
On-site: 94%3,556 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (514), Farm Boy Inc. (415), Shoppers Drug Mart (360).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 10 days ago
CK
Customer Service Representative (Part Time)
Circle K
Moncton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 10 days ago
EM
Customer Service Representative - Smithers
Enterprise Mobility
Smithers, BC
- $20.9 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- From $18 CAD / hour
- Full-time
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Windsor, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Windsor, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
AT
Customer Service Representative
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Customer Experience Specialist is a customer-focused professional responsible for supporting exceptional service delivery across a broad range of accounts. Acting as…
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 10 days ago
TA
Customer Service Representative (Calgary South)
Trail Appliances AB/SK
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 10 days ago
H
Customer Service Representative
Hays
Mississauga, ON
- Contract
Our client is a global leader in transportation, logistics, and supply chain solutions, looking for a Customer Service Rep to join their team. You will support import and customs-related…
Added 10 days ago
R
Customer Service Associate
RONA
Markham, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 10 days ago
Customer Service Representative - Eglinton & Mavis, Mississauga (18.75 hrs/week)
Scotiabank
ON · Mississauga, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 10 days ago
LC
Post Office Clerk, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
T
Customer Service Representative
TD
St. Catharines, ON
- Part-time
Added 10 days ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 10 days ago
B
Customer Service Representative
BMO
Parksville, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 10 days ago
TA
Customer Service Representative (Calgary South)
Trail Appliances Ltd.
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 10 days ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 10 days ago
FF
Cashier / Customer Service Associate
Fine Food Productions
Mississauga, ON
- Contract
CAKE! WOW! Mini Volcano Cakes is looking for a friendly, responsible, and enthusiastic Cashier / Customer Service Associate to join our new dessert shop in Mississauga!
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
TH
Customer Service Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Added 10 days ago
FS
Customer Service Representative
Food Service Solutions Canada
Milton, ON
- Full-time
As the Customer Service Representative (CSR), you are responsible for managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and…
Added 10 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $42,000 to $46,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 10 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Contract
Job Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role involves managing customer interactions, coordinating logistics,…

PERGOLUX

Customer Service Representative

Vancouver, BC, Canada

$58,000 to $65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $58,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Experience: 0–2 years of experience in customer service, e-commerce, or related customer-facing roles.
Posting language: English
Posted: Oct 23, 2026

Original job description

As a Customer Service Representative, you will serve as the primary brand ambassador for PERGOLUX, delivering exceptional support across email, phone, and chat while managing orders and assisting with technical troubleshooting to elevate our customer experience. At PERGOLUX, we are redefining outdoor living through sleek, smart pergola systems that blend Scandinavian design with cutting-edge functionality. Grounded in our core values of Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, our team operates across 14+ countries with a passion for excellence, continuous growth, and helping customers build the outdoor spaces of their dreams.

What You’ll Do

Deliver responsive, professional assistance across phone, chat, and email to resolve customer inquiries and manage issue resolution per defined protocols.
Manage customer orders by facilitating modifications, cancellations, tracking, WISMO inquiries, and coordinate directly with logistics and warehouse partners to resolve delivery delays.
Build deep product fluency to provide first-level technical support using scripts and FAQs, while accurately collecting data for complex escalations.
Collaborate cross-functionally with sales, logistics, and technical support teams to maintain unified customer communication and meticulous records across Zendesk and Shopify.
Actively gather customer feedback and encourage positive brand reviews on platforms such as Trustpilot and Google to inform continuous service improvements.

What You’ll Bring

0–2 years of experience in customer service, e-commerce, or related customer-facing roles.
Excellent written and verbal communication skills with a strong empathetic, customer-first approach.
Ability to multitask efficiently across multiple communication channels in a fast-paced environment.
Strong adaptability and eagerness to master systems such as Zendesk, Shopify, and order management tools.
Precise execution in following troubleshooting scripts, capturing case histories, and escalating complex inquiries when necessary.

Benefits

Comprehensive health insurance coverage.
Retirement plan options.
Paid vacation and sick days.
An international, collaborative work environment that values creativity and innovation.
Professional growth opportunities in a rapidly scaling e-commerce company.
Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings.
Employee discounts on all PERGOLUX products.
Comfortable workspace with complimentary snacks and beverages.

How to Apply If you are excited to build your career with a global leader in outdoor living, explore opportunities on the PERGOLUX Career Page or connect with us via PERGOLUX LinkedIn.

Compensation Range: CA$58K - CA$65K

Apply About employer

More about this job

Responsibilities

Provide responsive customer support by phone, chat, and email, manage orders and delivery inquiries, and offer first-level product troubleshooting. Coordinate with logistics, warehouse, sales, and technical teams, maintain accurate records in Zendesk and Shopify, and gather customer feedback and reviews.

Requirements

The role seeks candidates with 0–2 years of experience in customer service, e-commerce, or a related customer-facing position. Applicants should have strong written and verbal communication, an empathetic customer-first approach, the ability to multitask, adaptability, and precision in following troubleshooting procedures and escalating complex cases.

Skills

Customer Service
Written Communication
Verbal Communication
Empathy
Multitasking
Adaptability
Technical Troubleshooting
Order Management
Issue Resolution
Customer Feedback Collection
Cross-Functional Collaboration
Accurate Record-Keeping
Escalation Handling
Product Knowledge

Benefits

Health Insurance
Retirement Plan Options
Paid Vacation
Paid Sick Days
Professional Growth Opportunities
Team-Building Activities
Seasonal Celebrations
After-Work Gatherings
Employee Discounts
Complimentary Snacks And Beverages

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
E-Commerce
Phone Support
Chat Support
Email Support
Order Management
Order Modifications
Order Cancellations
Order Tracking
WISMO Inquiries
Logistics Coordination
Warehouse Coordination
Technical Troubleshooting
Troubleshooting Scripts
FAQs
Case Escalation
Customer Feedback
Trustpilot
Google Reviews
Zendesk
Shopify
Customer Experience
Issue Resolution
Cross-Functional Collaboration
Online And Mail Order Retail

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