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Added 12 mins ago
Level 2 IT Support Technician
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Montreal, QC
Technical Customer Support Specialist – Level 2
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Technology Manager
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- Full-time
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PERGOLUX

E-Commerce Operations Specialist

Vancouver, BC, Canada

$60,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1 to 3 years of hands-on experience in e-commerce operations or webshop management, with direct expertise using Shopify and digital analytics platforms.
Posting language: English
Posted: Oct 30, 2026

Original job description

As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and flawless campaign execution across all customer touchpoints. Operating in a hybrid capacity from our Metrotown office, you will collaborate closely with regional leadership, US Sales and Marketing, and our global digital teams to maintain peak performance and high-converting storefront journeys.

At PERGOLUX, we design and deliver Scandinavian-inspired outdoor living solutions, fostering an ambitious, supportive, and design-led global culture grounded in Integrity, Ambition, Innovation, Humility, Appreciation, and Unity.

What You’ll Do

Conduct daily end-to-end health checks across PDPs, collection pages, cart, and checkout flows, proactively identifying and resolving issues before they impact customers.
Lead pre-release QA procedures for storefront themes, localized content, discount logic, and new application features across desktop and mobile devices.
Configure, test, and manage digital promotional campaigns and discount logic in Shopify, coordinating go-live timing in sync with marketing launches.
Maintain catalog integrity across all US product listings, spec sheets, and Google Merchant Center feeds to guarantee data and pricing accuracy.
Analyze and report weekly storefront KPIs - including conversion rates, funnel drop-offs, and site speed - providing actionable insights and immediate optimizations.

What You’ll Bring

1 to 3 years of hands-on experience in e-commerce operations or webshop management, with direct expertise using Shopify and digital analytics platforms.
Exceptional attention to detail with a disciplined, mobile-first testing mindset to catch discrepancies in localization, pricing, and visual presentation.
Proven analytical capability using tools such as GA4 or Shopify Analytics to diagnose funnel friction and communicate findings clearly to cross-functional teams.
Strong written and verbal communication skills, paired with a collaborative approach and the initiative to escalate and resolve roadblocks swiftly.
Flexibility to coordinate effectively across international time zones and an egoless, proactive attitude aligned with PERGOLUX core values.

Benefits

Comprehensive health insurance coverage.
Retirement plan options.
Paid vacation and sick days.
An international, collaborative work environment that values creativity and innovation.
Professional growth opportunities in a rapidly scaling e-commerce company.
Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings.
Employee discounts on all PERGOLUX products.
Comfortable workspace with complimentary snacks and beverages.

How To Apply

Submit your application through our official channels. In your application, please include a brief three-sentence response describing a webshop issue you identified, how you detected it, and the action you took to resolve it.

Explore more about our journey and opportunities on the PERGOLUX Career Page and stay connected via PERGOLUX LinkedIn.

Compensation Range: CA$60K - CA$70K

Apply About employer

More about this job

Responsibilities

Maintain the health and accuracy of the US storefront by checking customer journeys, testing releases across devices, managing Shopify promotions, and ensuring product catalog and feed data are correct. Analyze weekly storefront KPIs, identify issues and opportunities, and coordinate timely optimizations with marketing, sales, regional leadership, and global digital teams.

Requirements

Candidates should have 1 to 3 years of hands-on e-commerce operations or webshop management experience, including direct experience with Shopify and digital analytics platforms. They should bring strong attention to detail, mobile-first testing habits, analytical and communication skills, cross-time-zone coordination, and a proactive, collaborative approach.

Skills

E-Commerce Operations
Shopify
Webshop Management
Storefront Quality Assurance
Mobile-First Testing
Digital Analytics
GA4
Shopify Analytics
Campaign Management
Discount Configuration
Catalog Management
Google Merchant Center
Conversion Rate Analysis
Funnel Analysis
Site Speed Analysis
Cross-Functional Communication

Benefits

Comprehensive Health Insurance
Retirement Plan Options
Paid Vacation
Paid Sick Days
International Collaborative Work Environment
Professional Growth Opportunities
Team-Building Activities
Seasonal Celebrations
After-Work Gatherings
Employee Discounts
Complimentary Snacks and Beverages

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce Operations
Shopify
Webshop Management
Storefront Health Checks
Product Detail Pages
Collection Pages
Cart and Checkout
Quality Assurance
Pre-Release Testing
Localized Content
Discount Logic
Digital Promotional Campaigns
Catalog Integrity
Product Listings
Specification Sheets
Google Merchant Center
Product Feeds
GA4
Shopify Analytics
Conversion Rates
Funnel Drop-Offs
Site Speed
Mobile-First Testing
Cross-Functional Collaboration
International Time Zones

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