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Added 31 mins ago
FB
Service Supervisor I
Farm Boy Inc.
Ottawa, ON
- $18.4 CAD / hour
- Full-time
You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on…
Added 31 mins ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 31 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Part-time
Commitment to providing exceptional customer service
Added 31 mins ago
W
Part-Time Front End Checkout Team Associate
Walmart
Summerside, PE
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 31 mins ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Vancouver, BC
- Full-time
- Exceptional customer service skills with a talent for building customer loyalty
Added 31 mins ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON
Previous experience in leadership position within retail & customer service industry
Added 31 mins ago
TT
Coordonnateur / Coordonnatrice Service clientèle Exploitation Temps plein Marshalls - Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Corunna, ON
- Full-time
Commitment to providing exceptional customer service
Added 1 hour ago
WC
(CAN) Leader de nuit
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 1 hour ago
WC
(CAN) Leader d'équipe, mode
Walmart Canada
Saint-Constant, QC · St Constant, QC
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 1 hour ago
WC
Fashion Team Lead
Walmart Canada
Oakville, ON
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 2 hours ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Regina, SK
- Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 2 hours ago
WC
(CAN) Consumables Lead Department Manager
Walmart Canada
AB · Edmonton, AB
- Full-time
…the Consumables Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 2 hours ago
FC
Department Supervisor-Produce
Federated Co-operatives Limited
AB · Edmonton, AB
- Full-time
Enhance Customer Service & Sales Growth through community engagement, merchandising, and competitive pricing.
Added 3 hours ago
L
Guest Experience Lead | Contract till June 2027 | Royalty Crossing Pop Up
lululemon
Charlottetown, PE
- Full-time
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Added 3 hours ago
L
Responsable de l’expérience-invité (CONTRAT saisonnier) | Centre Eaton de Montréal
lululemon
Montréal-Ouest, QC
- Full-time
…d’embauche du magasin et agit à titre de superviseur(e) en service lorsqu’il ou qu’elle dirige le…
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Burlington, ON
- Full-time
Commitment to providing exceptional customer service
Added 3 hours ago
W
(CAN) Leader d'équipe, mode
Walmart
Saint-Constant, QC
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 3 hours ago
W
Fashion Team Lead
Walmart
Oakville, ON
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 3 hours ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 3 hours ago
FL
Store Manager
Foot Locker
Winnipeg, MB
- Full-time
You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your…
Added 4 hours ago
HI
Purchasing Planner / Inventory Analyst
Holland Imports Inc.
Surrey, BC
- Full-time
Support Customer Service and Sales teams by communicating accurate product lead times, backorder updates, and providing support to sales representatives and customers.
Added 4 hours ago
W
(CAN) Leader de nuit
Walmart
Rouyn-Noranda, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 4 hours ago
LC
Bakery InStore Assistant Department Manager Full Time Day
Loblaw Companies Limited
Oromocto, NB
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…

Pergolux

E-Commerce Operations Specialist

Remote, Canada

Remote

$60,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 1 to 3 years of hands-on experience in e-commerce operations or webshop management, with direct expertise using Shopify and digital analytics platforms.
Posting language: English
Posted: Oct 29, 2026

Original job description

As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and flawless campaign execution across all customer touchpoints. Operating in a hybrid capacity from our Metrotown office, you will collaborate closely with regional leadership, US Sales and Marketing, and our global digital teams to maintain peak performance and high-converting storefront journeys.

At PERGOLUX, we design and deliver Scandinavian-inspired outdoor living solutions, fostering an ambitious, supportive, and design-led global culture grounded in Integrity, Ambition, Innovation, Humility, Appreciation, and Unity.

What You’ll Do

Conduct daily end-to-end health checks across PDPs, collection pages, cart, and checkout flows, proactively identifying and resolving issues before they impact customers.
Lead pre-release QA procedures for storefront themes, localized content, discount logic, and new application features across desktop and mobile devices.
Configure, test, and manage digital promotional campaigns and discount logic in Shopify, coordinating go-live timing in sync with marketing launches.
Maintain catalog integrity across all US product listings, spec sheets, and Google Merchant Center feeds to guarantee data and pricing accuracy.
Analyze and report weekly storefront KPIs - including conversion rates, funnel drop-offs, and site speed - providing actionable insights and immediate optimizations.

What You’ll Bring

1 to 3 years of hands-on experience in e-commerce operations or webshop management, with direct expertise using Shopify and digital analytics platforms.
Exceptional attention to detail with a disciplined, mobile-first testing mindset to catch discrepancies in localization, pricing, and visual presentation.
Proven analytical capability using tools such as GA4 or Shopify Analytics to diagnose funnel friction and communicate findings clearly to cross-functional teams.
Strong written and verbal communication skills, paired with a collaborative approach and the initiative to escalate and resolve roadblocks swiftly.
Flexibility to coordinate effectively across international time zones and an egoless, proactive attitude aligned with PERGOLUX core values.

Benefits

Comprehensive health insurance coverage.
Retirement plan options.
Paid vacation and sick days.
An international, collaborative work environment that values creativity and innovation.
Professional growth opportunities in a rapidly scaling e-commerce company.
Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings.
Employee discounts on all PERGOLUX products.
Comfortable workspace with complimentary snacks and beverages.

How to Apply
Submit your application through our official channels. In your application, please include a brief three-sentence response describing a webshop issue you identified, how you detected it, and the action you took to resolve it.

Explore more about our journey and opportunities on the PERGOLUX Career Page and stay connected via PERGOLUX LinkedIn.

Apply About employer

More about this job

Responsibilities

You will manage daily storefront health checks, catalog integrity, and QA procedures to ensure a seamless user experience. Additionally, you will configure promotional campaigns and analyze key performance indicators to drive site optimization.

Requirements

Candidates must have 1 to 3 years of experience in e-commerce operations or webshop management with proficiency in Shopify and analytics tools. Strong analytical skills, attention to detail, and the ability to communicate effectively across cross-functional teams are required.

Skills

E-commerce operations
Shopify
Digital analytics
GA4
Shopify Analytics
Quality assurance
Data integrity
Conversion rate optimization
Funnel analysis
Google Merchant Center
Cross-functional collaboration
Webshop management
Mobile-first testing
Technical troubleshooting
Campaign management

Benefits

Comprehensive health insurance
Retirement plan
Paid vacation
Paid sick days
Professional growth opportunities
Employee discounts
Complimentary snacks and beverages

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Shopify
GA4
Shopify Analytics
Google Merchant Center
Operations
Quality Assurance
KPIs
Conversion Rate
Webshop Management
Digital Marketing
Data Accuracy
Campaign Execution
Mobile-first
Retail
Outdoor Living
Storefront Management
Funnel Analysis

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