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Added 27 mins ago
Office Administrator
ELEQRON INC.
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Eleqron Inc. is seeking an organized, proactive, and dependable Office Administrator to provide day-to-day administrative support to our team and help keep our office operations running…
Added 1 hour ago
CK26-33 Education Assistant
School District No. 6 (Rocky Mountain)
Kimberley, BC
Full-time
…specific duties will be assigned by the Principal or District Administrator. These duties may…
Added 1 hour ago
Education Assistant 2 - 27.75 Hours
School District 57 (Prince George)
Prince George, BC
Internship
Administers medication to students as assigned by an administrator.
Added 1 hour ago
Elementary Long Term Occasional (LTO) 40% MLL & P/J/I Prep
York Region District School Board
Markham, ON
Full-time
…as well as two (2) references one of which must be a YRDSB…
Added 1 hour ago
Elementary Long Term Occasional (LTO) 20% P/J/I Prep Coverage
York Region District School Board
Markham, ON
Full-time
…as well as two (2) references one of which must be a YRDSB…
Added 1 hour ago
part-time Grade 1 and part-time PHE teacher (0.77 FTE)
Vancouver Christian School
Vancouver, BC
Part-time
○ Experienced teachers (two or more years of teaching experience) to include current Principal, Vice Principal and previous Administrator(s)
Added 1 hour ago
Safe School-Substance Use Prevention and Health Promotion
Burnaby School District - SD41
Burnaby, BC
Full-time
…addition, the Safe School Support, under the direction of an administrator or designate, acts as a liaison in the school, family, and…
Added 2 hours ago
Administrative Assistant - Schools
The Muslim Association of Canada
ON
Up to $17.95 CAD / hour
Part-time · Contract · Temporary
Reporting Structure: This position reports directly to the Principal/Administrator. The responsibilities of the Administrative Assistant will include, but are not limited to:
Added 4 hours ago
Customer Care Administrator
PERI Canada
Bolton, ON
Full-time
We are looking for a passionate and detail-oriented Customer Care Administrator to join our team. In this role, manage the order to cash process, which includes transferring information…
Added 5 hours ago
ServiceNow Developer Associate - Summer 2027
RSM Canada
Calgary, AB
Full-time
Optional certifications: ITIL Foundation v4, ServiceNow Certified System Administrator (CSA).
Added 5 hours ago
Document Services Administrator-Office & Admin Specialist Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Document Services Administrator
Added 5 hours ago
IT Administrator (Email & Office 365)
eBay
Toronto, ON
Full-time
As a Collaboration Administrator, you will be a hands-on owner of our enterprise collaboration platforms, shaping how employees work together every day. You will manage and optimize tools…
Added 5 hours ago
Finance and credit administrator
Paramount
Vaughan, ON
Full-time
Added 5 hours ago
Office Administrator
Classic Fire + Life Safety
Kingston, ON
Full-time
The Office Administrator is a detail-oriented and customer-focused administrative professional responsible for supporting front desk operations, customer communications, accounts payable…
Added 6 hours ago
HR & Recruitment Coordinator
Rhodar Limited
ON · Ontario, Canada
Full-time
Supporting and providing cover for the HR administrator, including on-boarding & off-boarding employees, inductions, administering employee changes, e.g. salary changes, variation to…
Added 7 hours ago
Service Coordinator
Minted Search Group
Brampton, ON
$65,000 to $80,000 CAD / year
Full-time
Our client, an established HVAC and mechanical services company, is looking for a Service Coordinator / Administrator to join their team in Brampton. This is a key coordination role…
Added 7 hours ago
Customer Care Administrator
PERI
Bolton, ON
We are looking for a passionate and detail-oriented Customer Care Administrator to join our team. In this role, manage the order to cash process, which includes transferring information…
Added 9 hours ago
Database Administrator (DBA)
Yemen HR Consulting
Aden
Full-time
The Database Administrator (DBA) will be responsible for designing, installing, maintaining, and securing the company's databases, ensuring their stability, performance, and high…
Added 9 hours ago
IT & VM System Administrator
Yemen HR Consulting
Aden
Full-time
The IT & VM System Administrator will be responsible for managing and developing the virtual environment (VMware / Hyper-V) and the IT department's server infrastructure, ensuring the…
Added 9 hours ago
Senior Information Security Analyst - IAM/CyberArk Administrator
TD
Toronto, ON
Full-time
Added 12 hours ago
Corporate Safety Training Coordinator
Thyssen Mining
Regina, SK
Full-time
…Corporate Safety Training Coordinator serves as the corporate administrator for training databases and learning management systems, ensuring accurate records and compliance with…
Added 12 hours ago
Traveling Interim Executive Director
Gallaher Signature Living
Windsor, ON
Full-time
Active California RCFE Administrator Certification Required
Added 13 hours ago
Billing Administrator
PwC Canada
Toronto, ON
Full-time
The Billing Administrator (“BA”) provides exceptional internal and external client service, working directly with clients and with partners, practice staff and partner assistants to provide…
Added 13 hours ago
Office Administrator
AMACO TRAFFIC MANAGEMENT
New Westminster, BC
Full-time
Added 13 hours ago
Production Time Focal
Shell
Scotford, AB
Full-time
Acting as System Administrator for Schedule Pro

PERI

Customer Care Administrator

Bolton, ON, L7E 1K1, Canada

Experience: Minimum 1-3 years’ of experience in a customer service or administrative role.
Posting language: English
Posted: Sep 26, 2026

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Original job description

Scope of Position:

We are looking for a passionate and detail-oriented Customer Care Administrator to join our team. In this role, manage the order to cash process, which includes transferring information from order to data entry, generating customer billing, and order management. This role will support and work closely with internal customers including Sales and Operations, as well as providing superior service to our external customers. The ideal candidate is eager to take on new tasks and can readily adapt to changing business needs.

What you'll do on a typical day:

Work with internal and external customers to control the administrative requirements for concrete, formwork, and scaffolding projects.
Open new orders, input contract details and material lists into the ERP system, and process incoming customer orders with a focus on accuracy and quality, while ensuring timely delivery.
Collaborate with Sales, Engineering and Order Fulfillment teams to prioritize and manage customer orders, ensuring alignment and timely execution.
Coordinate administrative requirements for major projects with internal and external customers.
Communicate directly with customers to clarify order requirements, resolve issues, and ensure timely product delivery, while managing expectations through regular updates.
Serve as the first point of contact for escalated issues.
Maintain accurate estimated shipping and return dates and proactively communicate delivery schedules to customers.
Generate customer billing by ensuring accuracy at the control print stage, prior to running invoices.
Reconcile accounts and close weekly invoices.
Coordinate returns of materials and follow up on customer inquiries regarding order status.
Investigate and resolve order discrepancies using photographs, tickets, and other relevant documentation.
Update customer billing and account information as required.
Prepare reports for internal and external customers, including order history, open orders, and back orders.
Support annual/bi-annual cycle counts and yearly inventory.
Other related duties as assigned.

What you'll need to be successful:

Post-secondary degree or diploma in a related field, or equivalent experience.
Minimum 1-3 years’ of experience in a customer service or administrative role. Previous experience in Order management, Logistics or Customer Service is an asset.
Customer Focus (understand the needs and perspectives of both internal and external customers).
Strong flexibility to adapt to changing priorities and direction in a dynamic work environment.
Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.

What your benefits will be:

Health (including paramedical), Vision & Dental
Life Insurance
Short-Term & Long-Term Disability
Company Matching RRSP
Tuition Reimbursement
Company Bonus

We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted. Accommodation for candidates with disabilities is available throughout the recruitment process upon request.

PERI is an Equal Opportunity Employer.

Apply online
peri.com/career

PERI Group
Formwork Scaffolding Engineering
Recruiting Team

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More about this job

Responsibilities

The Customer Care Administrator manages the order-to-cash process, including data entry, billing, and order fulfillment. They act as a primary point of contact for internal and external customers to resolve discrepancies and ensure timely project delivery.

Requirements

Candidates must have a post-secondary degree or diploma and 1-3 years of experience in customer service or administration. Proficiency in Microsoft Office and experience with ERP systems or logistics are highly valued.

Skills

Order management
Data entry
Customer service
Logistics
ERP systems
Billing
Account reconciliation
Microsoft Office
Communication
Problem solving
Inventory management
Reporting
Contract administration
Detail-oriented
Adaptability

Benefits

Health insurance
Vision insurance
Dental insurance
Life insurance
Short-term disability
Long-term disability
Company matching RRSP
Tuition reimbursement
Company bonus

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrator
Order-to-cash
Data Entry
Billing
ERP
Logistics
Concrete
Formwork
Scaffolding
Contract Management
Inventory
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Order Fulfillment
Account Reconciliation
Reporting
Customer Support

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