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Added 3 mins ago
S
Asset Protection Partner
sephora.com
Toronto, ON
- $25 to $30 CAD / hour
- Full-time
Assist store Leadership team with inventory preparation and process.
Added 18 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Prepare and publish monthly P&L’s for all levels of the CSM organization including the Regional Service Level; provide financial support to all GM’s, Directors, and Cost Centres owners
Added 18 mins ago
HT
Material Handler - Contract
Husky Technologies
Bolton, ON
- Full-time
The Material Handler is responsible for receiving, processing and delivering of material to storage (inventory), appropriate work cells in Assembly (WIP) while maintaining inventory/WIP…
Added 18 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 18 mins ago
CS
Part-Time Merchandiser
CONA Services
Barrie, ON · Peterborough, ON
- Part-time
Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom…
Added 18 mins ago
CS
Part-Time Merchandiser
CONA Services
Barrie, ON · Peterborough, ON
- Part-time
Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom…
Added 33 mins ago
PD
Contents Specialist
Paul Davis Restoration of Fraser Valley, BC
Langley (District), BC · Langley, BC
- $25 to $30 CAD / hour
- Full-time
Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
Added 48 mins ago
GM
restaurant manager
Guac Mexi Grill
Thompson, MB
- Full-time
Added 48 mins ago
P7
food counter attendant
Pizza 73
Taber, AB
- Full-time
Added 48 mins ago
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Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 48 mins ago
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Educator | SASKATOON
lululemon
Saskatoon, SK
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 48 mins ago
DoubleTree West Kelowna - Housekeeping Manager
Days Hospitality Limited Careers
West Kelowna, BC
…exceptional service, cleanliness and care and every team member with support and leadership! The Housekeeping Department is often known as the “heartbeat of the hotel” and you embrace this…
Added 1 hour ago
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retail sales associate
Esso
Hinton, AB
- Full-time
Operate computerized inventory record keeping and re-ordering systems
Added 1 hour ago
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food service supervisor
Petro-Canada
Horton, ON
- Full-time
Facilitates access to Elders who can offer support and guidance to Indigenous workers
Added 1 hour ago
CG
Inside Sales Representative
Consolidated Gypsum Supply Ltd.
Saskatoon, SK
- Full-time
Added 1 hour ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Gatineau, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 1 hour ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Gatineau, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 1 hour ago
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(CAN) Customer Service Desk Associate
Walmart
Sussex, NB
- Full-time
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Added 1 hour ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Medicine Hat, AB
- Part-time
Added 1 hour ago
LC
Repas sur le pouce Commis temps partiel jour Embauche feu vert
Loblaw Companies Limited
Mont-Royal, QC
- Part-time
Added 1 hour ago
LC
Receiver Part Time Night
Loblaw Companies Limited
Medicine Hat, AB
- Part-time
…appreciate our Receiver team members for all they do and their support in initiatives that help provides the best in-store experience for shoppers like ourselves in all our stores across…
Added 1 hour ago
LC
Meat Clerk Part Time Evening
Loblaw Companies Limited
Toronto, ON
- Part-time
Ensure accurate product scanning and identify inventory needs and assist with ordering
Added 1 hour ago
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Asset Protection Partner
sephora.com
Dartmouth, NS
- $25 to $30 CAD / hour
- Full-time
Assist store Leadership team with inventory preparation and process.
Added 1 hour ago
GA
Office administrator
G.Duncan Auto Body Ltd
Squamish, BC
- $30 to $33 CAD / hour
- Full-time
- On-site
Assist in the preparation of operating budget and maintain inventory and budgetary controls
Added 1 hour ago
RE
rooms manager - accommodation services
Renaissance Edmonton Airport Hotel
Edmonton, AB
- Full-time

PERI

Customer Care Administrator

Bolton, ON, L7E 1K1, Canada

$55,000 - $65,000 per year

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Job details

Pay: $55,000 - $65,000 per year
Experience: Minimum 1-3 years’ of experience in a customer service or administrative role.
Posting language: English
Posted: Oct 8, 2026

Original job description

Scope of Position:

We are looking for a passionate and detail-oriented Customer Care Administrator to join our team. In this role, manage the order to cash process, which includes transferring information from order to data entry, generating customer billing, and order management. This role will support and work closely with internal customers including Sales and Operations, as well as providing superior service to our external customers. The ideal candidate is eager to take on new tasks and can readily adapt to changing business needs.

What you'll do on a typical day:

Work with internal and external customers to control the administrative requirements for concrete, formwork, and scaffolding projects.
Open new orders, input contract details and material lists into the ERP system, and process incoming customer orders with a focus on accuracy and quality, while ensuring timely delivery.
Collaborate with Sales, Engineering and Order Fulfillment teams to prioritize and manage customer orders, ensuring alignment and timely execution.
Coordinate administrative requirements for major projects with internal and external customers.
Communicate directly with customers to clarify order requirements, resolve issues, and ensure timely product delivery, while managing expectations through regular updates.
Serve as the first point of contact for escalated issues.
Maintain accurate estimated shipping and return dates and proactively communicate delivery schedules to customers.
Generate customer billing by ensuring accuracy at the control print stage, prior to running invoices.
Reconcile accounts and close weekly invoices.
Coordinate returns of materials and follow up on customer inquiries regarding order status.
Investigate and resolve order discrepancies using photographs, tickets, and other relevant documentation.
Update customer billing and account information as required.
Prepare reports for internal and external customers, including order history, open orders, and back orders.
Support annual/bi-annual cycle counts and yearly inventory.
Other related duties as assigned.

What you'll need to be successful:

Post-secondary degree or diploma in a related field, or equivalent experience.
Minimum 1-3 years’ of experience in a customer service or administrative role. Previous experience in Order management, Logistics or Customer Service is an asset.
Customer Focus (understand the needs and perspectives of both internal and external customers).
Strong flexibility to adapt to changing priorities and direction in a dynamic work environment.
Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.

What your benefits will be:

$55,000 - $65,000 per year
Health (including paramedical), Vision & Dental
Life Insurance
Short-Term & Long-Term Disability
Company Matching RRSP
Tuition Reimbursement
Company Performance Bonus

We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted. Accommodation for candidates with disabilities is available throughout the recruitment process upon request.

PERI is an Equal Opportunity Employer.

Apply online
peri.com/career

PERI Group
Formwork Scaffolding Engineering
Recruiting Team

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More about this job

Responsibilities

The Customer Care Administrator manages the order-to-cash process, including data entry, order management, and customer billing. They act as a primary point of contact for internal and external customers to ensure accurate order fulfillment and timely product delivery.

Requirements

Candidates must have a post-secondary degree or diploma and 1-3 years of experience in customer service or administration. Proficiency in Microsoft Office and experience with ERP systems or logistics are highly valued.

Skills

Order management
Data entry
Customer service
Logistics
ERP systems
Billing
Account reconciliation
Inventory management
Microsoft Office
Communication
Problem solving
Detail-oriented
Time management
Reporting

Benefits

Health insurance
Vision insurance
Dental insurance
Life insurance
Short-term disability
Long-term disability
Company matching RRSP
Tuition reimbursement
Company performance bonus

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Order Management
Logistics
ERP
Data Entry
Billing
Invoicing
Inventory
Microsoft Office
Word
Excel
PowerPoint
Outlook
Construction
Formwork
Scaffolding
Engineering
Administrative
Account Reconciliation
Order Fulfillment

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