Security Supervisor

Company Description Perimax Security is a professional security services company delivering reliable, customized protection solutions across Toronto and the Greater Toronto Area (GTA). The organization safeguards people, properties, and businesses through tailored security services that address each client’s specific risk profile. Perimax Security provides security guard services, concierge and residential security, mobile patrols, construction site security, event security, and technology-based security systems such as CCTV and electronic access control. The company emphasizes professionalism, proactive protection, and strong customer service to create safe and secure environments. Team members work in a dynamic setting that blends on-site presence with modern security technologies.
Role Description The Security Supervisor is a full-time, on-site role based in Toronto, ON, responsible for overseeing day-to-day security operations at assigned sites. This role includes supervising security guards, coordinating shift schedules, ensuring post orders and standard operating procedures are followed, and providing guidance and coaching to team members. The Security Supervisor monitors physical security conditions, conducts site inspections, responds to incidents, and prepares clear and accurate reports. The role also involves liaising with clients, addressing concerns, maintaining high customer service standards, and ensuring compliance with company policies and relevant regulations. The Security Supervisor collaborates with management to improve security procedures, support training initiatives, and promote a safe, professional working environment.
Qualifications

• Candidates should possess strong Supervisory Skills, including team leadership, performance management, and shift coordination.
• Candidates should possess solid Physical Security knowledge, including access control, patrol procedures, incident response, and risk awareness.
• Candidates should possess effective Communication skills, including clear verbal and written reporting and confident interaction with clients and team members.
• Candidates should possess excellent Customer Service abilities, including conflict de-escalation, professional demeanor, and client-focused problem-solving.
• Candidates should possess Operations Management capabilities, including scheduling, adherence to procedures, and coordination of site activities.
• Valid provincial security license (Ontario) and clean background check.
• Previous experience in security supervision or senior security guard roles, preferably in residential, commercial, or event environments.
• Ability to stand and patrol for extended periods and respond quickly to emergencies, with attention to safety protocols.
• Basic proficiency with security systems and reporting tools, such as CCTV, access control platforms, and incident management software.
• Availability to work various shifts, including evenings, weekends, and holidays as required.