Jobs in Canada

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Added 20 mins ago
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Transformation Delivery Lead
Jobgether
Canada
- Full-time
As a Transformation Delivery Lead, you will drive large-scale business and technology transformations, helping organizations rethink how they operate, build products, and deliver value. You…
Added 20 mins ago
A
Factory Project Lead
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 20 mins ago
A
HSE Specialist
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 20 mins ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Monitor driver and vehicle activity using Samsara and other fleet-management systems.
Added 20 mins ago
A
HSE Specialist
ABB
Oakville, ON
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 20 mins ago
A
Senior Project Electrical Engineer
ABB
Calgary, AB
- Full-time
Manage engineering scope, technical risks, engineering schedules, and change management activities in collaboration with Project Management.
Added 36 mins ago
RB
Director, Product - Shared Services & Middle Layer
Royal Bank of Canada
Toronto, ON
- Full-time
…associated Shared Services capabilities. The role will play a lead role in establishing a strategic platform capable of becoming the enterprise system of control for investment data while…
Added 36 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Lead, coach, and inspire restaurant and bar colleagues while supporting recruitment, onboarding, training, recognition, and performance management.
Added 50 mins ago
GC
Product Marketing Manager (Strategist)
Game Companies
London, ON
- Full-time
This role requires an agile strategic lead who balances high-level positioning with hands-on campaign execution, remaining quick on their feet and ready to jump directly into campaigns to…
Added 50 mins ago
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Manager or Senior Manager, Cross Border Individual Tax
ACCA Careers
Montreal, QC
- Full-time
Assist in carrying out cross-border income tax and estate planning
Added 50 mins ago
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Senior Accountant, Cross Border Individual Tax
ACCA Careers
Montreal, QC
- Full-time
Assist in carrying out cross-border income tax and estate planning
Added 50 mins ago
RI
Director, Product - Shared Services & Middle Layer
RBC Insurance
Toronto, ON
- Full-time
…associated Shared Services capabilities. The role will play a lead role in establishing a strategic platform capable of becoming the enterprise system of control for investment data while…
Added 1 hour ago
SO
Youth Leadership Engagement Lead
Seeds of Leadership
Burlington, ON
- Full-time
For the past six years, Seeds of Leadership has been developing young people to become leaders who take responsibility, serve their communities, and create meaningful change.
Added 1 hour ago
SC
SAP Delivery Executive | Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $260,000 to $310,000 CAD / year
- Full-time
Certifications in SAP project management, change management, or AI - English fluency required; French bilingualism preferred.
Added 1 hour ago
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Senior Account Manager – BESS (Canada)
Envision Energy
Toronto, ON
- Full-time
…‘Energy Innovator’, the company was included in Fortune’s 2024 ‘Change the World’ list for its major innovations in net zero industrial parks and full-stack green hydrogen technology,…
Added 1 hour ago
HP
Pharmacy Manager - Mental Health & Addictions
Heart Pharmacy Group
Campbell River, BC
- $80 to $90 CAD / hour
- Full-time
Lead a Pharmacy Team and Make a Real Impact on the North Island
Added 2 hours ago
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Personal Banker
BMO
Toronto, ON
- Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 2 hours ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
SM
RQ11821 – Change Management Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 3 hours ago
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Administrative Assistant I
Worley
Vancouver, BC
- Full-time
Serve as the internal administrative liaison supporting Project Managers, Lead Engineers, Project Controllers and internal technical teams.
Added 3 hours ago
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Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Lead geotechnical engineering delivery for complex mining, tailings and dam projects, providing technical direction across the project lifecycle.
Added 3 hours ago
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Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
Strong knowledge of the project management lifecycle, including planning, requirements, resource and budget management, risk and issue mitigation, change control, and status reporting.
Added 3 hours ago
EC
Site Finance Leader
Eaton Corporation
Toronto, ON
- Full-time
Guide sites through Finance Transformation initiatives, including leading change management efforts and implementing best practices that strengthen financial and operational performance.
Added 3 hours ago
AC
Real Estate Appraiser
ACCA Careers
Montreal, QC
- Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.
Added 3 hours ago
CS
Youth Experience Coordinator (Calgary)
Circuit Stream
Calgary, AB
- $22 CAD / hour
- Internship
…and excited to help young people discover where theirs might lead, you’ll thrive…

Perimeter Bus

Dispatch & Support Services Manager

Vancouver, BC, Canada
Greater Vancouver Metropolitan Area, Canada

Salary: $65,000–$75,000 per year, based on experience and qualifications · Part-time

Apply on LinkedIn About employer

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Job details

Pay: Salary: $65,000–$75,000 per year, based on experience and qualifications
Job type: Part-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Dispatch & Support Services Manager

Perimeter Transportation | Richmond, BC

Salary: $65,000–$75,000 per year, based on experience and qualifications

Employment: Full-Time, Permanent, Salaried

Schedule: Monday to Friday, 8:00 AM–4:30 PM

Location: Richmond, BC (On-site)

About the Role

Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.

This is a hands-on leadership position suited to someone with strong organizational, coordination, problem-solving and customer-service skills.

Motorcoach or passenger transportation experience is an asset, not a requirement. We welcome candidates with transferable experience in dispatch, logistics, scheduling, operations or other fast-paced service environments who can work independently and take ownership of their responsibilities.

Working closely with our Ops Manager and team, you will coordinate and prepare confirmed charters and scheduled transportation services through to dispatch. Once trips are underway, you will provide ongoing support to drivers, communicate changes, resolve operational issues and help ensure services are completed safely and professionally.

You will also oversee weekend Dispatch personnel, verify customer invoices, maintain accurate fuel tax records and ensure operational documentation is complete.

Exceptional attention to detail is essential. Accurate scheduling, professional written communication, numerical accuracy, thorough documentation and consistent follow-through are fundamental requirements.

This is a fast-paced and demanding position, particularly during our peak operating season from May through October. The successful candidate must manage competing priorities, unexpected challenges and time-sensitive decisions while remaining calm, professional and solutions-focused.

Key ResponsibilitiesTrip Coordination, Dispatch & Operational Support

Review confirmed charters and scheduled services to ensure operational details are accurate and complete.
Coordinate driver assignments, vehicle requirements, pickup locations, routing, timing and customer instructions.
Prepare, review and distribute accurate driver work tickets and trip instructions.
Identify scheduling conflicts, missing information and potential operational issues before dispatch.
Provide ongoing day-of-service support to drivers, responding to questions, delays and changing circumstances.
Update work tickets and communicate changes to pickup times, locations, routing and customer requirements.
Monitor active trips and coordinate assistance when operational disruptions occur.
Maintain accurate records of trip changes, communications and outstanding Dispatch matters.

Dispatch Management & Leadership

Independently manage weekday Dispatch operations.
Provide leadership, training and oversight to weekend Dispatch personnel.
Establish consistent procedures for scheduling, documentation, communication and accountability.
Review weekend Dispatch work, identify errors and ensure appropriate follow-up.
Coordinate effective handovers between weekday and weekend Dispatch.
Coach and guide Dispatch personnel to maintain professional standards.
Identify recurring operational challenges and recommend improvements.
Work closely with the Operations Manager to coordinate priorities and resolve issues.
Escalate significant staffing, safety or operational concerns when appropriate.

Driver & Customer Support

Serve as the primary Dispatch contact for professional motorcoach drivers during scheduled working hours.
Respond promptly and professionally to driver calls, messages, emails and work ticket questions.
Assist with driver absences, late arrivals and immediate coverage requirements.
Monitor driver and vehicle activity using Samsara and other fleet-management systems.
Maintain accurate trip and driver information in Coach Manager.
Communicate professionally with customers regarding upcoming and active transportation services.
Respond to traffic delays, adverse weather, road closures, vehicle issues and unexpected changes.
Coordinate breakdown assistance and replacement transportation with Operations and Maintenance.
Support seasonal morning operations for our affiliated tour company from May through October.
Maintain composure and sound judgment when resolving driver or customer concerns.

Invoicing, Financial Accuracy & Reporting

Prepare and review completed charter and trip invoices before submission.
Verify additional hours, waiting time, extra services, surcharges and other billable items.
Identify and resolve discrepancies between confirmed bookings, completed work tickets and invoices.
Ensure approved changes and additional services are accurately billed.
Record fuel purchases, quantities, costs and mileage for fuel tax reporting.
Prepare and maintain fuel tax worksheets and supporting documentation, including International Fuel Tax Agreement (IFTA) records.
Review calculations and financial information for accuracy and completeness.
Coordinate with Accounting and Operations to resolve discrepancies.

Administration, Documentation & Compliance

Review completed driver work tickets and operational records for accuracy.
Follow up on missing documentation and incomplete information.
Maintain Dispatch logs, schedules, handover notes and operational records.
Ensure customer correspondence and driver instructions are professionally written and accurate.
Assist with airport and destination-specific transportation procedures.
Support compliance with company policies, commercial driver Hours of Service and applicable transportation regulations.
Maintain organized records and communicate significant operational or compliance concerns.

Required Qualifications & Experience

We are seeking a dependable professional with demonstrated experience in operations coordination, leadership and time-sensitive service delivery.

The successful candidate must demonstrate:

Relevant experience in dispatch, scheduling, logistics, operations coordination or a comparable position.
Previous experience supervising, training or leading Dispatch or Operations personnel.
Exceptional attention to detail when reviewing schedules, instructions, invoices and operational records.
Excellent written and verbal English communication skills, including spelling, grammar, proofreading and professional correspondence.
Strong numerical aptitude, including accuracy with calculations, spreadsheets, invoicing and financial records.
Experience preparing or verifying invoices and identifying billing discrepancies.
Strong organizational, scheduling and planning abilities.
Excellent critical-thinking, problem-solving and independent decision-making skills.
Ability to manage competing priorities while remaining calm and professional under pressure.
Confidence communicating with drivers, customers, suppliers and management.
Ability to work independently while collaborating effectively with the Operations team.
Strong customer-service skills and professional judgment.
Ability to research routes, destinations, pickup locations and travel times accurately.
Proficiency with MS Office, particularly Excel, and the ability to learn new software.
Willingness to learn commercial driver Hours of Service, passenger transportation regulations and company procedures.
Reliability, accountability and consistent follow-through.
A valid BC Driver's License.

Additional Experience That Would Be an Asset

Experience in any of the following areas would be valuable but is not required:

Motorcoach dispatch, charter operations or scheduled passenger transportation.
Commercial driver Hours of Service and transportation regulations.
BC geography, highways, destinations and transportation routes.
Coach Manager or similar transportation scheduling software.
Samsara, GPS tracking and electronic driver logs.
YVR, cruise terminals and motorcoach pickup procedures.
Airport transfers, sightseeing tours, corporate charters, school groups and multi-day tours.
Coordinating subcontracted transportation services.
Developing Dispatch procedures, training materials and operational improvements.
Fuel tax reporting, IFTA documentation and transportation-related invoicing.
Mileage tracking, trip reporting and compliance documentation.

Who Will Succeed in This Role?

You'll likely be a strong fit if you:

Enjoy coordinating people, schedules and operational details.
Take ownership of responsibilities rather than simply passing problems along.
Think two or three steps ahead and anticipate issues before they become problems.
Take pride in accuracy and getting things right the first time.
Are comfortable working with numbers and identifying discrepancies.
Communicate clearly, professionally and accurately.
Can confidently lead weekend Dispatch personnel while independently managing weekday Dispatch.
Make sound decisions and recognize when management involvement is necessary.
Remain composed when schedules change or unexpected situations arise.
Can prioritize a ringing phone, a driver requiring assistance, an urgent customer email and an operational issue without losing track of what matters.
Hold yourself and others accountable for accuracy, quality and follow-through.
Recognize that successful transportation depends on teamwork, preparation, communication and attention to detail.

Why This Position Matters

The DSSM plays a central role in ensuring our transportation services operate efficiently and professionally.

From preparing accurate trip instructions to supporting drivers, resolving operational challenges, overseeing Dispatch personnel and maintaining accurate financial records, this position requires someone who understands that the details matter.

We are looking for a capable, dependable professional who takes pride in their work, exercises sound judgment and is motivated to contribute to a successful Ops team.

How to Apply

If your experience and qualifications align with this position, we welcome your application.

Email: jobs@perimeterbus.com

Apply on LinkedIn About employer

More about this job

Responsibilities

Coordinate and dispatch charter and scheduled transportation services, support drivers and customers, and oversee weekend Dispatch personnel. Verify invoices and fuel tax records, maintain accurate operational documentation, and help resolve service disruptions and compliance concerns.

Requirements

Requires relevant experience in dispatch, scheduling, logistics, or operations coordination, along with experience leading or training personnel. Candidates must demonstrate strong communication, organization, numerical accuracy, independent judgment, customer-service skills, Microsoft Office proficiency, and a valid BC driver's license.

Skills

Dispatch Coordination
Scheduling
Logistics
Operations Coordination
Team Leadership
Driver Support
Customer Service
Problem-Solving
Invoice Verification
Numerical Accuracy
Fuel Tax Reporting
IFTA Documentation
Written Communication
Microsoft Excel
Time Management
Operational Documentation

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Motorcoach Transportation
Passenger Transportation
Charter Operations
Scheduled Transportation
Driver Work Tickets
Coach Manager
Samsara
Fleet Management
GPS Tracking
Electronic Driver Logs
Microsoft Office
Microsoft Excel
Invoice Verification
Fuel Tax Reporting
International Fuel Tax Agreement
IFTA
Hours of Service
Transportation Regulations
Route Research
Airport Transfers
YVR
Cruise Terminals
Subcontracted Transportation
Operational Compliance
Dispatch Procedures
Scheduling
Driver Support
Customer Service
Operations Coordination

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Jobs in Canada