Jobs in Canada

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Added 20 mins ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.
Added 21 mins ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Compensation is an experienced compensation professional who owns the day-to-day delivery of Four Seasons compensation programs. As part of the Total Rewards Centre of…
Added 36 mins ago
OT
Lead, FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
Business Partnership: Partner with Product Development leaders, Accounting, Finance, and other cross-functional teams to support financial performance, close processes, resource allocation,…
Added 36 mins ago
OT
Sr. FP&A Manager
Open Text Corporation
Mississauga, ON
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Added 50 mins ago
AC
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Montreal, QC
- Full-time
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Added 50 mins ago
RD
Assistant Branch Operations Manager
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Winnipeg, MB
- Full-time
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Added 50 mins ago
BA
IBM Planning Analytics / TM1 Consultants & Developers
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Toronto, ON
- Full-time
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MI
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Quebec, QC
- Full-time
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
Added 50 mins ago
SD
Cashier Manager, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 1 hour ago
RB
Manager - Product Control
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- Full-time
We are looking for a dedicated Manager - Product Control to join our amazing team! In this role, you will be responsible for the production and execution of all P&L, attestation and…
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Added 1 hour ago
BK
restaurant manager
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Niagara Falls, ON
- Full-time
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- Full-time
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Personal Banking Associate
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Toronto, ON
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Care Coordinator Manager
Lifemark Health Group
Calgary, AB
- $47,000 to $50,000 CAD / year
- Full-time
Care Coordinator Manager – Lifemark Sport Medicine Rocky Ridge
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Product Manager, Growth Partnership
Talencore
Toronto, ON
- Full-time
Work Arrangement: Hybrid, onsite 2 days per week
Added 2 hours ago
PV
Temporary part-time (70% - 26 hrs and 15 min per week) Administrative Assistant - Emerald Ridge Elementary
Prairie Valley School Division
White City, SK
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Preparing and coding invoices and purchasing card transactions and performing other financial/accounting functions for school-based budget allocations and school generated funds in an…
Added 2 hours ago
PV
Temporary part-time (50% - 18 hrs and 45 min per week) Administrative Assistant
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White City, SK
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Site Finance Leader
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Toronto, ON
- Full-time
The Site Finance Manager provides direct financial leadership for the Critical Power and Digital Infrastructure business unit, serving as a strategic business partner and change agent to…
Added 3 hours ago
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Senior Manager, Assurance and Accounting
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Dryden, ON
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 3 hours ago
GC
Senior Manager, Financial Planning and Analysis – EA SPORTS, Catalyst Studios
Game Companies
Vancouver, BC
- Full-time
As a Senior Finance Manager, you will guide the Catalyst Studios Finance team supporting our NHL, UFC, and F1 franchises. Reporting to the Senior Director, FP&A - American Football /…
Added 3 hours ago
TU
Financial Processing Levels 1-4 (Term Placements)
The University of British Columbia
Vancouver, BC
- Temporary
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Added 3 hours ago
LH
Program Resource Worker
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North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 3 hours ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 3 hours ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate

Perimeter Bus

Dispatch & Support Services Manager

Vancouver, BC, Canada
Greater Vancouver Metropolitan Area, Canada

Salary: $65,000–$75,000 per year, based on experience and qualifications · Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary: $65,000–$75,000 per year, based on experience and qualifications
Job type: Part-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Dispatch & Support Services Manager

Perimeter Transportation | Richmond, BC

Salary: $65,000–$75,000 per year, based on experience and qualifications

Employment: Full-Time, Permanent, Salaried

Schedule: Monday to Friday, 8:00 AM–4:30 PM

Location: Richmond, BC (On-site)

About the Role

Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.

This is a hands-on leadership position suited to someone with strong organizational, coordination, problem-solving and customer-service skills.

Motorcoach or passenger transportation experience is an asset, not a requirement. We welcome candidates with transferable experience in dispatch, logistics, scheduling, operations or other fast-paced service environments who can work independently and take ownership of their responsibilities.

Working closely with our Ops Manager and team, you will coordinate and prepare confirmed charters and scheduled transportation services through to dispatch. Once trips are underway, you will provide ongoing support to drivers, communicate changes, resolve operational issues and help ensure services are completed safely and professionally.

You will also oversee weekend Dispatch personnel, verify customer invoices, maintain accurate fuel tax records and ensure operational documentation is complete.

Exceptional attention to detail is essential. Accurate scheduling, professional written communication, numerical accuracy, thorough documentation and consistent follow-through are fundamental requirements.

This is a fast-paced and demanding position, particularly during our peak operating season from May through October. The successful candidate must manage competing priorities, unexpected challenges and time-sensitive decisions while remaining calm, professional and solutions-focused.

Key ResponsibilitiesTrip Coordination, Dispatch & Operational Support

Review confirmed charters and scheduled services to ensure operational details are accurate and complete.
Coordinate driver assignments, vehicle requirements, pickup locations, routing, timing and customer instructions.
Prepare, review and distribute accurate driver work tickets and trip instructions.
Identify scheduling conflicts, missing information and potential operational issues before dispatch.
Provide ongoing day-of-service support to drivers, responding to questions, delays and changing circumstances.
Update work tickets and communicate changes to pickup times, locations, routing and customer requirements.
Monitor active trips and coordinate assistance when operational disruptions occur.
Maintain accurate records of trip changes, communications and outstanding Dispatch matters.

Dispatch Management & Leadership

Independently manage weekday Dispatch operations.
Provide leadership, training and oversight to weekend Dispatch personnel.
Establish consistent procedures for scheduling, documentation, communication and accountability.
Review weekend Dispatch work, identify errors and ensure appropriate follow-up.
Coordinate effective handovers between weekday and weekend Dispatch.
Coach and guide Dispatch personnel to maintain professional standards.
Identify recurring operational challenges and recommend improvements.
Work closely with the Operations Manager to coordinate priorities and resolve issues.
Escalate significant staffing, safety or operational concerns when appropriate.

Driver & Customer Support

Serve as the primary Dispatch contact for professional motorcoach drivers during scheduled working hours.
Respond promptly and professionally to driver calls, messages, emails and work ticket questions.
Assist with driver absences, late arrivals and immediate coverage requirements.
Monitor driver and vehicle activity using Samsara and other fleet-management systems.
Maintain accurate trip and driver information in Coach Manager.
Communicate professionally with customers regarding upcoming and active transportation services.
Respond to traffic delays, adverse weather, road closures, vehicle issues and unexpected changes.
Coordinate breakdown assistance and replacement transportation with Operations and Maintenance.
Support seasonal morning operations for our affiliated tour company from May through October.
Maintain composure and sound judgment when resolving driver or customer concerns.

Invoicing, Financial Accuracy & Reporting

Prepare and review completed charter and trip invoices before submission.
Verify additional hours, waiting time, extra services, surcharges and other billable items.
Identify and resolve discrepancies between confirmed bookings, completed work tickets and invoices.
Ensure approved changes and additional services are accurately billed.
Record fuel purchases, quantities, costs and mileage for fuel tax reporting.
Prepare and maintain fuel tax worksheets and supporting documentation, including International Fuel Tax Agreement (IFTA) records.
Review calculations and financial information for accuracy and completeness.
Coordinate with Accounting and Operations to resolve discrepancies.

Administration, Documentation & Compliance

Review completed driver work tickets and operational records for accuracy.
Follow up on missing documentation and incomplete information.
Maintain Dispatch logs, schedules, handover notes and operational records.
Ensure customer correspondence and driver instructions are professionally written and accurate.
Assist with airport and destination-specific transportation procedures.
Support compliance with company policies, commercial driver Hours of Service and applicable transportation regulations.
Maintain organized records and communicate significant operational or compliance concerns.

Required Qualifications & Experience

We are seeking a dependable professional with demonstrated experience in operations coordination, leadership and time-sensitive service delivery.

The successful candidate must demonstrate:

Relevant experience in dispatch, scheduling, logistics, operations coordination or a comparable position.
Previous experience supervising, training or leading Dispatch or Operations personnel.
Exceptional attention to detail when reviewing schedules, instructions, invoices and operational records.
Excellent written and verbal English communication skills, including spelling, grammar, proofreading and professional correspondence.
Strong numerical aptitude, including accuracy with calculations, spreadsheets, invoicing and financial records.
Experience preparing or verifying invoices and identifying billing discrepancies.
Strong organizational, scheduling and planning abilities.
Excellent critical-thinking, problem-solving and independent decision-making skills.
Ability to manage competing priorities while remaining calm and professional under pressure.
Confidence communicating with drivers, customers, suppliers and management.
Ability to work independently while collaborating effectively with the Operations team.
Strong customer-service skills and professional judgment.
Ability to research routes, destinations, pickup locations and travel times accurately.
Proficiency with MS Office, particularly Excel, and the ability to learn new software.
Willingness to learn commercial driver Hours of Service, passenger transportation regulations and company procedures.
Reliability, accountability and consistent follow-through.
A valid BC Driver's License.

Additional Experience That Would Be an Asset

Experience in any of the following areas would be valuable but is not required:

Motorcoach dispatch, charter operations or scheduled passenger transportation.
Commercial driver Hours of Service and transportation regulations.
BC geography, highways, destinations and transportation routes.
Coach Manager or similar transportation scheduling software.
Samsara, GPS tracking and electronic driver logs.
YVR, cruise terminals and motorcoach pickup procedures.
Airport transfers, sightseeing tours, corporate charters, school groups and multi-day tours.
Coordinating subcontracted transportation services.
Developing Dispatch procedures, training materials and operational improvements.
Fuel tax reporting, IFTA documentation and transportation-related invoicing.
Mileage tracking, trip reporting and compliance documentation.

Who Will Succeed in This Role?

You'll likely be a strong fit if you:

Enjoy coordinating people, schedules and operational details.
Take ownership of responsibilities rather than simply passing problems along.
Think two or three steps ahead and anticipate issues before they become problems.
Take pride in accuracy and getting things right the first time.
Are comfortable working with numbers and identifying discrepancies.
Communicate clearly, professionally and accurately.
Can confidently lead weekend Dispatch personnel while independently managing weekday Dispatch.
Make sound decisions and recognize when management involvement is necessary.
Remain composed when schedules change or unexpected situations arise.
Can prioritize a ringing phone, a driver requiring assistance, an urgent customer email and an operational issue without losing track of what matters.
Hold yourself and others accountable for accuracy, quality and follow-through.
Recognize that successful transportation depends on teamwork, preparation, communication and attention to detail.

Why This Position Matters

The DSSM plays a central role in ensuring our transportation services operate efficiently and professionally.

From preparing accurate trip instructions to supporting drivers, resolving operational challenges, overseeing Dispatch personnel and maintaining accurate financial records, this position requires someone who understands that the details matter.

We are looking for a capable, dependable professional who takes pride in their work, exercises sound judgment and is motivated to contribute to a successful Ops team.

How to Apply

If your experience and qualifications align with this position, we welcome your application.

Email: jobs@perimeterbus.com

Apply on LinkedIn About employer

More about this job

Responsibilities

Coordinate and dispatch charter and scheduled transportation services, support drivers and customers, and oversee weekend Dispatch personnel. Verify invoices and fuel tax records, maintain accurate operational documentation, and help resolve service disruptions and compliance concerns.

Requirements

Requires relevant experience in dispatch, scheduling, logistics, or operations coordination, along with experience leading or training personnel. Candidates must demonstrate strong communication, organization, numerical accuracy, independent judgment, customer-service skills, Microsoft Office proficiency, and a valid BC driver's license.

Skills

Dispatch Coordination
Scheduling
Logistics
Operations Coordination
Team Leadership
Driver Support
Customer Service
Problem-Solving
Invoice Verification
Numerical Accuracy
Fuel Tax Reporting
IFTA Documentation
Written Communication
Microsoft Excel
Time Management
Operational Documentation

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Motorcoach Transportation
Passenger Transportation
Charter Operations
Scheduled Transportation
Driver Work Tickets
Coach Manager
Samsara
Fleet Management
GPS Tracking
Electronic Driver Logs
Microsoft Office
Microsoft Excel
Invoice Verification
Fuel Tax Reporting
International Fuel Tax Agreement
IFTA
Hours of Service
Transportation Regulations
Route Research
Airport Transfers
YVR
Cruise Terminals
Subcontracted Transportation
Operational Compliance
Dispatch Procedures
Scheduling
Driver Support
Customer Service
Operations Coordination

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Jobs in Canada