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Added 2 hours ago
R
Laboratory GxP Systems Specialist II
Replimune
Montreal, QC
- Full-time
Administer laboratory computerized systems, including user access management, system configuration, workflows, roles, permissions, reporting, and periodic access reviews.
Added 3 hours ago
AD
Manufacturing Applications Engineer
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
Added 3 hours ago
NC
Order Fulfillment Specialist
net2phone Canada
Ottawa, ON
- $45,000 to $48,000 CAD / year
- Full-time
Forget the 45 minute hold times- we average 1 minute wait times to reach a live technical support specialist.
Added 4 hours ago
C
Infirmière Gestionnaire de Cas/Nurse Case Manager - 12 month contract
Cencora
Quebec, QC
- Full-time
Gérer les activités de contrôle des versions, de configuration et de gestion des défectuosités pour tous les codes développés.
Added 4 hours ago
C
Global Seeder Product Specialist
CNH
Saskatoon, SK
- Full-time
The Global Seeder Product Specialist plays a key role in shaping the future of seeding equipment by translating customer, dealer, market, and competitive insights into product strategies…
Added 5 hours ago
PH
Salesforce Administrator
Prospect Human Services Society
Calgary, AB
- Full-time
Completes simple configuration within the standards set by the Senior Salesforce Administrator & Integrations Specialist. This includes creating and updating fields, picklist values, page…
Added 5 hours ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Platform Engineering team, in the Senior Specialist, Software Engineering & Environment Management position, where we’re modernizing how CMHC builds and operates software…
Added 5 hours ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
We are hiring one full-time, permanent System Implementation Specialist to join our Systems Department, working on our Priority ERP stream. This posting is for an existing vacancy.
Added 5 hours ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
Specialist to join our Systems Department, working on our Priority
Added 5 hours ago
KH
UKG Specialist
Kensington Health
Toronto, ON
- Full-time
The UKG Specialist is responsible for the day-to-day administration, maintenance, and optimization of the UKG HRIS platform. This role ensures accurate data entry, reporting, and analytics…
Added 6 hours ago
Manufacturing Applications Engineer
ArcelorMittal
Hamilton, ON
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
Added 6 hours ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
The Technical Lead is a specialist in Microsoft Dynamics 365 Business Central whom leads the design, configuration, optimization, and governance of the Business Central platform. The role…
Added 6 hours ago
GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
…on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical role spanning project delivery, networking, escalation, mentorship, and technology…
Added 6 hours ago
MM
Technical Lead - Microsoft Business Central
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Technical Lead is a specialist in Microsoft Dynamics 365 Business Central whom leads the design, configuration, optimization, and governance of the Business Central platform. The role…
Added 7 hours ago
DT
Product and Solutions Sales Specialist 4
Dell Technologies
Toronto, ON
- Full-time
Join us to do the best work of your career and make a profound social impact as a Outside Sales Product Specialist on our Product and Solutions Sales Specialist Team.
Added 7 hours ago
NA
Technical Services - Security Systems Specialists
New Age Group
Concord, ON
- Full-time
We are currently seeking two (2) experienced Integration Specialists to support the deployment, configuration, and support of enterprise‑level security systems across external client…
Added 8 hours ago
SB
Network Support Engineer
Sharp Brains
Kelowna, BC
- Contract
Assist with the installation, configuration, and replacement of network switches, routers, and IT hardware.
Added 8 hours ago
CC
Specialist, Provisioning
Cogeco Connexion
Burlington, ON
- Full-time
The Provisioning engineer is responsible for the management, maintenance and daily monitoring of the regions HSD provision system, including related systems that provide HSD, PON and…
Added 8 hours ago
AC
Engineering Specialist
Air Canada
Toronto, ON
- Full-time
The qualified incumbent will be responsible for in-service reliability, airworthiness, configuration management, cost control and process improvement related to aircraft structure and…
Added 9 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Determine and implement configuration parameters for a wide variety of IT applications and interfaces
Added 9 hours ago
PP
Junior IT Support Specialist
PERMA PIPE INC
Camrose, AB
- $50,000 to $60,000 CAD / year
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 9 hours ago
P
Junior IT Support Specialist
PERMA-PIPE
Camrose, AB
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 9 hours ago
C
Specialist, Provisioning
Cogeco
Burlington, ON
- Full-time
The Provisioning engineer is responsible for the management, maintenance and daily monitoring of the regions HSD provision system, including related systems that provide HSD, PON and…
Added 10 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The City requires a Senior IBM Maximo Manage Specialist to provide hands-on functional, configuration, and implementation expertise for the City's IBM Maximo Manage implementation for the…
Added 10 hours ago
VR
Lead Electrical Engineering
VIA Rail Canada
Montreal, QC
- Full-time
…recommends changes. Approves Electrical documentation released by…

PERMA PIPE INC

Junior IT Support Specialist

5233 39th Street, Camrose, AB, T4V 4R5, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Details: Level: Entry, Job Location: Camrose Plant - Camrose, AB, Position Type: Full-Time Regular, Education Level: Professional Degree, Salary Range: $50000.00 - $60000.00Salary, Job Category: ITC - Information Technology, POSITION SUMMARY: The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization. ESSENTIAL JOB FUNCTIONS: • Respond to initial telephone and email inquiries regarding IT related issues. • Troubleshoot and resolve relatively simple hardware, software, and network problems. • Recognize, document, and escalate more complex technical issues when required. • Log and track support calls, requests, and resolutions through the ticketing and help desk system. • Set up new computer systems, including moves, additions, and configuration changes. • Install, configure, and maintain desktops, laptops, printers, and related peripherals. • Assist with user account setup, password resets, and access requests. • Document IT processes, troubleshooting procedures, and system configurations. • Support Microsoft Office / Microsoft 365 applications and basic networking connectivity. • Provide friendly and professional customer service to internal users. • Collaborate with team members to support ongoing IT projects and operational needs. • Maintain IT equipment inventory and asset tracking. • Monitor and maintain network connectivity and internet access. • Participate in IT improvement initiatives and process optimization projects. • Maintain confidentiality and security of company and employee information. • Ability to prioritize multiple support requests in a fast-paced environment. • Strong organizational and time-management skills. • Shop-floor device/printer troubleshooting. WORKING RELATIONSHIPS/REPORTING: Reports to IT Manager - Canada Qualifications: JOB REQUIREMENTS: EDUCATION: • Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred. • Equivalent combination of education and relevant work experience may be considered. • Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset. QUALIFICATIONS/REQUIREMENTS: • 1–3 years of experience in an IT support, helpdesk, or technical support environment preferred. • Strong understanding of computer hardware, software, operating systems, and basic networking concepts. • Experience supporting Microsoft Windows and Microsoft 365 applications. • Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset. • Ability to work independently and collaboratively within a team environment. • Strong organizational skills with the ability to prioritize multiple tasks and deadlines. EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires. PHYSICAL DEMANDS: • Prolonged periods of sitting and working at a computer workstation. • Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs. • Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment. • Ability to travel between office or plant locations, as required. • Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable. MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company. WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day. PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

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More about this job

Responsibilities

The IT Support Specialist provides first-level technical support by troubleshooting hardware, software, and network issues for employees. They are responsible for documenting support activities, managing IT inventory, and ensuring efficient technology operations.

Requirements

Candidates should have 1–3 years of experience in an IT support environment and a diploma or certificate in a related field. Proficiency in computer hardware, Windows, and Microsoft 365 applications is required.

Skills

Technical support
Hardware troubleshooting
Software troubleshooting
Network troubleshooting
Help desk ticketing
Microsoft Office
Microsoft 365
Active Directory
VPN connectivity
Printer maintenance
Remote support tools
Asset tracking
Customer service
Time management
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Hardware
Software
Network Administration
Microsoft 365
Windows
Active Directory
VPN
Ticketing System
Inventory Management
Asset Tracking
Peripherals
Technical Support
Troubleshooting
Computer Systems Technology
Information Technology

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