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Added 8 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
…comprehensive insurance and risk management solutions that support client business objectives. This position requires a strong blend of technical insurance expertise, consultative advisory…
Added 8 mins ago
E-Commerce Business Analyst
Mariner
NB
Change and support process management for new technology delivery
Added 8 mins ago
Service Technician
Swish Group of Companies
Winnipeg, MB
…and post-delivery inspections, customer training, and general technical support related to equipment performance and…
Added 8 mins ago
E-Commerce Business Analyst
Mariner
Saint John, NB
Change and support process management for new technology delivery
Added 8 mins ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Technical Lead - Microsoft Business Central to support our Member IT Services team.
Added 8 mins ago
Member IT Services - Security Support Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 8 mins ago
BB
Engineer, Cloud Operations
Bed Bath & Beyond
Brampton, ON
- Full-time
Configure and support cloud resources (compute, storage, networking, etc.) following established designs and best practices. Perform routine environment maintenance tasks (such as system…
Added 8 mins ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
…marketing, ideally within SaaS, healthcare technology, or another technical or regulated industry. You understand how to connect product capabilities with customer needs, develop…
Added 8 mins ago
RT
Machine Learning Specialist
Redlen Technologies Inc.
Victoria, BC
- $100,000 to $125,000 CAD / year
- Full-time
…enabling scalable analysis of reliability, production, and in-field data, they support failure mode identification, performance characterization, and system optimization. They operate as a…
Added 8 mins ago
JT
Inside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 8 mins ago
H
Geotechnical Engineer
Hays
ON · Ontario, Canada
- Full-time
…highly respected Tailings Management team responsible for the technical oversight of tailings storage facilities, dam safety programs, and rehabilitation projects. You will work closely…
Added 8 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 8 mins ago
IS
Gestionnaire SST de chantier
InVision Staffing Services Inc.
Quebec, QC
- $75 to $95 CAD / hour
- Contract
InVision is a progressive and strategic recruitment firm focused on technical professions in engineering, information technology, and the skilled trades in Canada. We have a proven track…
Added 8 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 8 mins ago
JT
Inside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 8 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
…This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced…
Added 8 mins ago
JT
Inside Sales Representative
JM Test Systems
AB · Edmonton, AB
- Full-time
No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth,…
Added 8 mins ago
MM
Security Support Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 8 mins ago
MA
Machine Learning Research Intern
M31 AI
Toronto, ON
- Full-time
We’re seeking a full-time Machine Learning Research Intern to support biomedical AI research involving clinical EHR (labs, flowsheets, clinical notes) and imaging data (histopathology and…
Added 8 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 8 mins ago
PS
Teacher (Probationary/Continuing) - Language Arts, Social Studies/CTF - Middle Years(1.0 FTE)
Parkland School Division
Wabamun, AB
- Full-time
Creating, delivering and assessing programming to support students in developing their academic, social, emotional, and personal management skills
Added 8 mins ago
MU
Information Technology Analyst
McMaster University
Hamilton, ON
- Full-time
…accreditation. A strong emphasis is placed on responsive and effective technical support to ensure continuity of academic operations and a high-quality learning environment. The Engineering…
Added 8 mins ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
…dedicated to delivering innovative technology and computing support. HMC partners with faculty, staff, and students to enhance teaching, research, and administrative activities through…
Added 8 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
…This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced…
Added 23 mins ago
Sr. Analyst Sales Programs & Incentives
UFA Co-operative Ltd.
Calgary, AB
…third-party finance providers to develop and administer programs that support UFA’s individual business lines, support cross-selling objectives, and meet the needs of our…

PERMA PIPE INC

Junior IT Support Specialist

5233 39th Street, Camrose, AB, T4V 4R5, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Details: Level: Entry, Job Location: Camrose Plant - Camrose, AB, Position Type: Full-Time Regular, Education Level: Professional Degree, Salary Range: $50000.00 - $60000.00Salary, Job Category: ITC - Information Technology, POSITION SUMMARY: The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization. ESSENTIAL JOB FUNCTIONS: • Respond to initial telephone and email inquiries regarding IT related issues. • Troubleshoot and resolve relatively simple hardware, software, and network problems. • Recognize, document, and escalate more complex technical issues when required. • Log and track support calls, requests, and resolutions through the ticketing and help desk system. • Set up new computer systems, including moves, additions, and configuration changes. • Install, configure, and maintain desktops, laptops, printers, and related peripherals. • Assist with user account setup, password resets, and access requests. • Document IT processes, troubleshooting procedures, and system configurations. • Support Microsoft Office / Microsoft 365 applications and basic networking connectivity. • Provide friendly and professional customer service to internal users. • Collaborate with team members to support ongoing IT projects and operational needs. • Maintain IT equipment inventory and asset tracking. • Monitor and maintain network connectivity and internet access. • Participate in IT improvement initiatives and process optimization projects. • Maintain confidentiality and security of company and employee information. • Ability to prioritize multiple support requests in a fast-paced environment. • Strong organizational and time-management skills. • Shop-floor device/printer troubleshooting. WORKING RELATIONSHIPS/REPORTING: Reports to IT Manager - Canada Qualifications: JOB REQUIREMENTS: EDUCATION: • Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred. • Equivalent combination of education and relevant work experience may be considered. • Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset. QUALIFICATIONS/REQUIREMENTS: • 1–3 years of experience in an IT support, helpdesk, or technical support environment preferred. • Strong understanding of computer hardware, software, operating systems, and basic networking concepts. • Experience supporting Microsoft Windows and Microsoft 365 applications. • Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset. • Ability to work independently and collaboratively within a team environment. • Strong organizational skills with the ability to prioritize multiple tasks and deadlines. EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires. PHYSICAL DEMANDS: • Prolonged periods of sitting and working at a computer workstation. • Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs. • Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment. • Ability to travel between office or plant locations, as required. • Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable. MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company. WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day. PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

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More about this job

Responsibilities

The IT Support Specialist provides first-level technical support by troubleshooting hardware, software, and network issues for employees. They are responsible for documenting support activities, managing IT inventory, and ensuring efficient technology operations.

Requirements

Candidates should have 1–3 years of experience in an IT support environment and a diploma or certificate in a related field. Proficiency in computer hardware, Windows, and Microsoft 365 applications is required.

Skills

Technical support
Hardware troubleshooting
Software troubleshooting
Network troubleshooting
Help desk ticketing
Microsoft Office
Microsoft 365
Active Directory
VPN connectivity
Printer maintenance
Remote support tools
Asset tracking
Customer service
Time management
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Hardware
Software
Network Administration
Microsoft 365
Windows
Active Directory
VPN
Ticketing System
Inventory Management
Asset Tracking
Peripherals
Technical Support
Troubleshooting
Computer Systems Technology
Information Technology

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