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Added 3 mins ago
Character Artist - EA Sports FC
Electronic Arts
Vancouver, BC
…hair and headgear. You will report to the project Development Manager or Development…
Added 3 mins ago
Senior Manager, Community Affairs - Alberta
Bell
Calgary, AB
To support this ambitious growth, we are seeking a Senior Manager, Community Affairs, to serve as Bell AI Fabric's strategic representative in the communities where we develop, construct,…
Added 3 mins ago
W
Manager, Maintenance / Maintenance Manager
Wonderbrands
Gatineau, QC
- Other
The Maintenance Manager will be responsible for the overall direction and guidance of the maintenance team in the daily planning and execution of preventive maintenance and repair of all…
Added 3 mins ago
CC
Automotive Parts Coordinator
Craftsman Collision
Kamloops, BC
- Full-time
Actively participates in daily production meetings;
Added 3 mins ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Hannon…
Added 3 mins ago
H
Senior Software Engineer, Core Product (Hybrid)
Homebase
Remote, Canada
- $130,000 to $200,000 CAD / year
- Full-time
- Remote
Ship end to end: Design, build, and launch features across Scheduling, HRM, and Payroll, and stay with them in production
Added 3 mins ago
D
Senior Manager, Visual Design
Dandy
Remote, Canada
- $140,250 to $170,000 USD / year
- Full-time
- Remote
We’re looking for a Senior Manager of Visual Design to lead and elevate Dandy’s graphic design team. This role will serve as the creative authority and steward of Dandy’s visual identity,…
Added 3 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
…It supports designs throughout the concept, development and production stages of the system life…
Added 3 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
…It supports designs throughout the concept, development and production stages of the system life…
Added 18 mins ago
PH
Patient Experience Manager
PhysioPlus Health Group
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Patient Experience Manager Job in Toronto, ON
Added 18 mins ago
LD
Trade Journeyman Heavy Duty Mechanic - Dease Lake, BC
Lakes District Maintenance Inc.
Dease Lake 9, BC
- Full-time
Reporting to the Trade Supervisor or Equipment & Facilities Manager, the Trade Journeyman Heavy Duty Mechanic situated in Dease Lake, BC involves optimizing and maintaining equipment to…
Added 18 mins ago
LD
Trade Journeyman Heavy Duty Mechanic - Houston, BC
Lakes District Maintenance Inc.
Houston, BC
- Full-time
Reporting to the Trade Supervisor or Equipment & Facilities Manager, the Trade Journeyman Heavy Duty Mechanic situated in Houston, BC involves optimizing and maintaining equipment to ensure…
Added 18 mins ago
OM
Chef de projet et opérations clients
Omnicom Media
Montreal, QC
- Full-time
Suivras et valideras les étapes critiques (approbation du plan média, réception des éléments, production, livraison finale, etc.), et vérifieras les livrables aux points clés ;
Added 18 mins ago
BF
Leader de site Qualité/ Quality Site Lead
Bell Flight
Mirabel, QC
- Full-time
Coordonner les processus d’analyse des causes fondamentales des défauts de production et déterminer les mesures correctives appropriées, avec suivi jusqu'à résolution.
Added 18 mins ago
IR
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
- Full-time
The Continuous Improvement Maintenance Specialist will provide technical support to the maintenance and production teams, driving continuous improvement (CI) initiatives across the…
Added 18 mins ago
P
Planning Supervisor
PHD
Toronto, ON
- Full-time
Coordinate with vendors and partners (DSPs, publishers, data providers, production) to meet SLAs and resolve operational issues.
Added 18 mins ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Hannon…
Added 18 mins ago
SG
Service Manager - Sous Chef (Bosk)
Shangri-La Group
Toronto, ON
- Full-time
As a Service Manager – Sous Chef, In conjunction with the Executive Chef and F&B management team, provide leadership and direction to the culinary team to ensure the highest standards of…
Added 18 mins ago
CC
Production Planner / Buyer-Techniseal, Candiac QC
CRH Canada
Candiac, QC
- Full-time
Following inventory analysis, establish production schedules based on machine availability, raw materials, staffing levels, manufacturing constraints, and production processes, with support…
Added 19 mins ago
Industrialization Project Manager - FAL
Westerkirk
Calgary, AB
The Project Manager - Industrialization will be responsible for developing and executing project plans aligned with company manufacturing strategies.
Added 19 mins ago
RA
Co-op, Manufacturing Engineering
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Work with production teams to ensure smooth manufacturing operations.
Added 19 mins ago
T
Research Machine Learning Scientist II (B3617)
TD
Toronto, ON
- Full-time
Collaborate closely with our engineering team in a fast-paced startup environment and see your research deployed in production with very short turnaround.
Added 34 mins ago
MM
Chef
Meaty Meats Inc.
Toronto, ON
- Full-time
In support of the Retail Operations / Food Service and Culinary Manager, Chefs play a critical part in delivering our food service and culinary programs. Through the preparation of various…
Added 34 mins ago
AS
Director, Global Supply Chain and Procurement
Anyon Systems Inc.
Montreal, QC
- Full-time
Anyon is preparing to scale production and to open manufacturing plants in two additional countries. We are seeking a Director, Global Supply Chain and Procurement to lead procurement,…
Added 34 mins ago
C
Senior Manager, Incident Management
CIBC
Toronto, ON
- Full-time
…practices and protecting the client experience. As a Senior Manager, Incident Management, you’ll lead the end-to-end management of production issues, from identification and triage through…

PERMA PIPE INC

Junior IT Support Specialist

5233 39th Street, Camrose, AB, T4V 4R5, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Details: Level: Entry, Job Location: Camrose Plant - Camrose, AB, Position Type: Full-Time Regular, Education Level: Professional Degree, Salary Range: $50000.00 - $60000.00Salary, Job Category: ITC - Information Technology, POSITION SUMMARY: The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization. ESSENTIAL JOB FUNCTIONS: • Respond to initial telephone and email inquiries regarding IT related issues. • Troubleshoot and resolve relatively simple hardware, software, and network problems. • Recognize, document, and escalate more complex technical issues when required. • Log and track support calls, requests, and resolutions through the ticketing and help desk system. • Set up new computer systems, including moves, additions, and configuration changes. • Install, configure, and maintain desktops, laptops, printers, and related peripherals. • Assist with user account setup, password resets, and access requests. • Document IT processes, troubleshooting procedures, and system configurations. • Support Microsoft Office / Microsoft 365 applications and basic networking connectivity. • Provide friendly and professional customer service to internal users. • Collaborate with team members to support ongoing IT projects and operational needs. • Maintain IT equipment inventory and asset tracking. • Monitor and maintain network connectivity and internet access. • Participate in IT improvement initiatives and process optimization projects. • Maintain confidentiality and security of company and employee information. • Ability to prioritize multiple support requests in a fast-paced environment. • Strong organizational and time-management skills. • Shop-floor device/printer troubleshooting. WORKING RELATIONSHIPS/REPORTING: Reports to IT Manager - Canada Qualifications: JOB REQUIREMENTS: EDUCATION: • Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred. • Equivalent combination of education and relevant work experience may be considered. • Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset. QUALIFICATIONS/REQUIREMENTS: • 1–3 years of experience in an IT support, helpdesk, or technical support environment preferred. • Strong understanding of computer hardware, software, operating systems, and basic networking concepts. • Experience supporting Microsoft Windows and Microsoft 365 applications. • Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset. • Ability to work independently and collaboratively within a team environment. • Strong organizational skills with the ability to prioritize multiple tasks and deadlines. EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires. PHYSICAL DEMANDS: • Prolonged periods of sitting and working at a computer workstation. • Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs. • Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment. • Ability to travel between office or plant locations, as required. • Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable. MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company. WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day. PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

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More about this job

Responsibilities

The IT Support Specialist provides first-level technical support by troubleshooting hardware, software, and network issues for employees. They are responsible for documenting support activities, managing IT inventory, and ensuring efficient technology operations.

Requirements

Candidates should have 1–3 years of experience in an IT support environment and a diploma or certificate in a related field. Proficiency in computer hardware, Windows, and Microsoft 365 applications is required.

Skills

Technical support
Hardware troubleshooting
Software troubleshooting
Network troubleshooting
Help desk ticketing
Microsoft Office
Microsoft 365
Active Directory
VPN connectivity
Printer maintenance
Remote support tools
Asset tracking
Customer service
Time management
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Hardware
Software
Network Administration
Microsoft 365
Windows
Active Directory
VPN
Ticketing System
Inventory Management
Asset Tracking
Peripherals
Technical Support
Troubleshooting
Computer Systems Technology
Information Technology

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