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Added 26 mins ago
BB
System Designer - AV
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Develops functional design, construction drawings, DSP and control programming, and equipment specifications for audio, video, control, and network equipment
Added 40 mins ago
HG
Physical Security Specialist
Hypertec Group
QC · Saint-Laurent, QC
- Full-time
Experience with hyperscale or AI data centers, Security Operations Centers (SOC), and supporting network infrastructure is considered an asset.
Added 1 hour ago
PA
Solutions Consultant 2
Palo Alto Networks
Toronto, ON · ON
- Full-time
…evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of…
Added 2 hours ago
C
Senior Trade Finance Analyst - Bilingual
CIBC
Montreal, QC
- Full-time
The Senior Trade Finance Analyst is a senior specialist role, responsible for the Documentary Credits and/ or Documentary Collection products. As a subject matter expert, you will be an…
Added 2 hours ago
M
(12 Month Co-op) Portfolio Management Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…personalized mentorship, and access into one of the largest…
Added 2 hours ago
AC
Test Equipment Specialist
ALTEN Canada
Peterborough, ON
- $90,000 to $110,000 CAD / year
- Contract
ALTEN is a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries and a team of over 60,000…
Added 2 hours ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
Right now, we are looking for a Medical & Academic Affairs Specialist to join our Medical Affairs Department!
Added 2 hours ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
Whether you are in research and development, administration, communications, operations leadership, or technology, joining us now is an opportunity to play a critical role in transforming…
Added 3 hours ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
Whether you are in research and development, administration, communications, operations leadership, or technology, joining us now is an opportunity to play a critical role in transforming…
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
North Glengarry, ON
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 4 hours ago
K
Air Logistics Revenue Care Specialist
Kuehne+Nagel
Montreal, QC
- Full-time
Join our Air Logistics team as an RCC Specialist, where you will play a critical role in ensuring the smooth, efficient, and proactive management of global air freight operations. Acting as…
Added 5 hours ago
3
Terminal Support Specialist
3610e95b-f114-4044-bdee-00673368eb44
Delta, BC
- $81,120 to $94,896 CAD / year
- Full-time
The Terminal Support Specialist is part of the IT Operations Department and provides hands-on technical support for IT systems across GCT's terminal and office environments. The role…
Added 5 hours ago
AI
Managing Partner
Antal International
Canada
- Full-time
Antal International is a globally respected recruitment network with 30+ years of proven success. We’re expanding in Canada and looking for ambitious professionals to launch and lead a new…
Added 5 hours ago
K
Air Logistics Revenue Care Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
Join our Air Logistics team as an RCC Specialist, where you will play a critical role in ensuring the smooth, efficient, and proactive management of global air freight operations. Acting as…
Added 5 hours ago
CC
Specialist, Provisioning
Cogeco Connexion
Burlington, ON
- Full-time
…customer premises equipment (CPE) activation, provisioning, and operations applications and their associated operating systems and databases. Responsible for Application Administration of…
Added 5 hours ago
PP
Junior IT Support Specialist
PERMA PIPE INC
Camrose, AB
- $50,000 to $60,000 CAD / year
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 5 hours ago
P
Junior IT Support Specialist
PERMA-PIPE
Camrose, AB
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 5 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Belleville, ON
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 5 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 5 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 5 hours ago
SD
Beauty Specialist, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Sechelt, BC
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 5 hours ago
BB
System Designer - AV
Bosch Building Technologies
Vancouver, BC
- Full-time
Develops functional design, construction drawings, DSP and control programming, and equipment specifications for audio, video, control, and network equipment.
Added 6 hours ago
C
Specialist, Provisioning
Cogeco
Burlington, ON
- Full-time
…customer premises equipment (CPE) activation, provisioning, and operations applications and their associated operating systems and databases. Responsible for Application Administration of…
Added 6 hours ago
GG
Terminal Support Specialist
GCT Global Container Terminals
Delta, BC
- Full-time
The Terminal Support Specialist is part of the IT Operations Department and provides hands-on technical support for IT systems across GCT's terminal and office environments. The role…

PERMA PIPE INC

Junior IT Support Specialist

5233 39th Street, Camrose, AB, T4V 4R5, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Details: Level: Entry, Job Location: Camrose Plant - Camrose, AB, Position Type: Full-Time Regular, Education Level: Professional Degree, Salary Range: $50000.00 - $60000.00Salary, Job Category: ITC - Information Technology, POSITION SUMMARY: The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization. ESSENTIAL JOB FUNCTIONS: • Respond to initial telephone and email inquiries regarding IT related issues. • Troubleshoot and resolve relatively simple hardware, software, and network problems. • Recognize, document, and escalate more complex technical issues when required. • Log and track support calls, requests, and resolutions through the ticketing and help desk system. • Set up new computer systems, including moves, additions, and configuration changes. • Install, configure, and maintain desktops, laptops, printers, and related peripherals. • Assist with user account setup, password resets, and access requests. • Document IT processes, troubleshooting procedures, and system configurations. • Support Microsoft Office / Microsoft 365 applications and basic networking connectivity. • Provide friendly and professional customer service to internal users. • Collaborate with team members to support ongoing IT projects and operational needs. • Maintain IT equipment inventory and asset tracking. • Monitor and maintain network connectivity and internet access. • Participate in IT improvement initiatives and process optimization projects. • Maintain confidentiality and security of company and employee information. • Ability to prioritize multiple support requests in a fast-paced environment. • Strong organizational and time-management skills. • Shop-floor device/printer troubleshooting. WORKING RELATIONSHIPS/REPORTING: Reports to IT Manager - Canada Qualifications: JOB REQUIREMENTS: EDUCATION: • Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred. • Equivalent combination of education and relevant work experience may be considered. • Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset. QUALIFICATIONS/REQUIREMENTS: • 1–3 years of experience in an IT support, helpdesk, or technical support environment preferred. • Strong understanding of computer hardware, software, operating systems, and basic networking concepts. • Experience supporting Microsoft Windows and Microsoft 365 applications. • Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset. • Ability to work independently and collaboratively within a team environment. • Strong organizational skills with the ability to prioritize multiple tasks and deadlines. EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires. PHYSICAL DEMANDS: • Prolonged periods of sitting and working at a computer workstation. • Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs. • Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment. • Ability to travel between office or plant locations, as required. • Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable. MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company. WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day. PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

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More about this job

Responsibilities

The IT Support Specialist provides first-level technical support by troubleshooting hardware, software, and network issues for employees. They are responsible for documenting support activities, managing IT inventory, and ensuring efficient technology operations.

Requirements

Candidates should have 1–3 years of experience in an IT support environment and a diploma or certificate in a related field. Proficiency in computer hardware, Windows, and Microsoft 365 applications is required.

Skills

Technical support
Hardware troubleshooting
Software troubleshooting
Network troubleshooting
Help desk ticketing
Microsoft Office
Microsoft 365
Active Directory
VPN connectivity
Printer maintenance
Remote support tools
Asset tracking
Customer service
Time management
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Hardware
Software
Network Administration
Microsoft 365
Windows
Active Directory
VPN
Ticketing System
Inventory Management
Asset Tracking
Peripherals
Technical Support
Troubleshooting
Computer Systems Technology
Information Technology

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