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Added 2 mins ago
Character Artist - EA Sports FC
Electronic Arts
Vancouver, BC
…covering Characters, Environments, Lighting, Project Management, Technical Art, and Visual Effects. Fueled by imagination and a unified passion to grow the love of sports for players…
Added 2 mins ago
Senior Manager, Community Affairs - Alberta
Bell
Calgary, AB
To support this ambitious growth, we are seeking a Senior Manager, Community Affairs, to serve as Bell AI Fabric's strategic representative in the communities where we develop, construct,…
Added 2 mins ago
Manager, Planning & Operations
University of Toronto
Toronto, ON
As Manager, Planning and Operations, you will serve as strategic partner providing rotational leadership and operational support to designated departments across the Temerty Faculty of…
Added 2 mins ago
Senior Manager Maintenance Fleet
Purolator
Toronto, ON · Etobicoke, ON
The Senior Manager, Fleet Maintenance, is responsible for the maintenance and repair of Purolator’s fleet of vehicles and oversight of Purolator’s garages. This role is responsible for the…
Added 2 mins ago
W
Manager, Maintenance / Maintenance Manager
Wonderbrands
Gatineau, QC
- Other
The Maintenance Manager will be responsible for the overall direction and guidance of the maintenance team in the daily planning and execution of preventive maintenance and repair of all…
Added 2 mins ago
RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…efficient hiring journey. Reporting to the Human Resources Manager, you will coordinate recruitment and onboarding activities, keep processes moving smoothly, and provide responsive support…
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Rochdale, Regina, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 2 mins ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Hannon…
Added 2 mins ago
AC
Assistant Manager, Lending Operations
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Manager, Lending Operations, the Assistant Manager, Lending Operations plays a key role in the organization’s continuous efforts to provide exceptional member experience,…
Added 3 mins ago
H
Senior Software Engineer, Core Product (Hybrid)
Homebase
Remote, Canada
- $130,000 to $200,000 CAD / year
- Full-time
- Remote
Added 3 mins ago
InfraOps Support Eng I, Operations Management Center (OMC)
Amazon
Vancouver, BC
…incident requires troubleshooting, or routing to a service manager…
Added 3 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Winnipeg, MB
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 3 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
· Develop technical performance specifications and corresponding acceptance testing criteria for sub-contracted work
Added 3 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
Develop technical performance specifications and corresponding acceptance testing criteria for sub-contracted work
Added 3 mins ago
CA
Parts Manager
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
We are seeking a dynamic, driven, and visionary Automotive Parts Manager to lead our parts department into its next exciting chapter.
Added 3 mins ago
PA
Parts Fulfillment Manager (Parts Wholesale Niagara)
Performance Auto Group
St. Catharines, ON
- Full-time
…Performance Auto Group! We are currently seeking a Parts Fulfillment Manager to join our Parts Hub…
Added 3 mins ago
PC
PwC Private, Manager Bilingual (EN/FR)
Pwc Canada
Montreal, QC · Quebec, QC
- Full-time
As a PwC Private Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities…
Added 17 mins ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Mississauga, ON
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 17 mins ago
I
Specialist – Technical project integration
Innergex
Longueuil, QC
- Full-time
The Specialist - Technical project integration is responsible for providing constructability technical leadership and integration oversight throughout the development, engineering,…
Added 17 mins ago
FT
Programmatic Specialist
Fathom Talent Group
Toronto, ON
- Full-time
o Troubleshoot delivery issues, tracking discrepancies, creative errors, and other technical challenges.
Added 17 mins ago
AA
Service Manager
Alberta AG Centre
Dunmore, AB
- Full-time
Reporting to the Director of After Sales, the Service Manager provides leadership and accountability to Alberta AG Centre’s Service Department. This position is responsible for the overall…
Added 17 mins ago
K
General Manager, Fleet Operations
KBRS
NL · Newfoundland and Labrador, Canada
- Full-time
Ocean Choice is seeking an experienced and dynamic General Manager, Fleet Operations to provide overall leadership for the offshore fleet of fishing vessels and the team responsible for its…
Added 17 mins ago
LD
Trade Journeyman Heavy Duty Mechanic - Houston, BC
Lakes District Maintenance Inc.
Houston, BC
- Full-time
Reporting to the Trade Supervisor or Equipment & Facilities Manager, the Trade Journeyman Heavy Duty Mechanic situated in Houston, BC involves optimizing and maintaining equipment to ensure…
Added 17 mins ago
D
Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
The Manager, Sales Development Representative, Akai Global is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth…
Added 17 mins ago
OM
Director, Audience Strategy
Omnicom Media
Toronto, ON
- Full-time
Using your technical expertise and analytics skills you will support a talented team of analysts on segment creation, activation, manage operational issues, and collaborate on the…

PERMA PIPE INC

Junior IT Support Specialist

5233 39th Street, Camrose, AB, T4V 4R5, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Details: Level: Entry, Job Location: Camrose Plant - Camrose, AB, Position Type: Full-Time Regular, Education Level: Professional Degree, Salary Range: $50000.00 - $60000.00Salary, Job Category: ITC - Information Technology, POSITION SUMMARY: The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization. ESSENTIAL JOB FUNCTIONS: • Respond to initial telephone and email inquiries regarding IT related issues. • Troubleshoot and resolve relatively simple hardware, software, and network problems. • Recognize, document, and escalate more complex technical issues when required. • Log and track support calls, requests, and resolutions through the ticketing and help desk system. • Set up new computer systems, including moves, additions, and configuration changes. • Install, configure, and maintain desktops, laptops, printers, and related peripherals. • Assist with user account setup, password resets, and access requests. • Document IT processes, troubleshooting procedures, and system configurations. • Support Microsoft Office / Microsoft 365 applications and basic networking connectivity. • Provide friendly and professional customer service to internal users. • Collaborate with team members to support ongoing IT projects and operational needs. • Maintain IT equipment inventory and asset tracking. • Monitor and maintain network connectivity and internet access. • Participate in IT improvement initiatives and process optimization projects. • Maintain confidentiality and security of company and employee information. • Ability to prioritize multiple support requests in a fast-paced environment. • Strong organizational and time-management skills. • Shop-floor device/printer troubleshooting. WORKING RELATIONSHIPS/REPORTING: Reports to IT Manager - Canada Qualifications: JOB REQUIREMENTS: EDUCATION: • Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred. • Equivalent combination of education and relevant work experience may be considered. • Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset. QUALIFICATIONS/REQUIREMENTS: • 1–3 years of experience in an IT support, helpdesk, or technical support environment preferred. • Strong understanding of computer hardware, software, operating systems, and basic networking concepts. • Experience supporting Microsoft Windows and Microsoft 365 applications. • Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset. • Ability to work independently and collaboratively within a team environment. • Strong organizational skills with the ability to prioritize multiple tasks and deadlines. EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires. PHYSICAL DEMANDS: • Prolonged periods of sitting and working at a computer workstation. • Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs. • Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment. • Ability to travel between office or plant locations, as required. • Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable. MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company. WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day. PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

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More about this job

Responsibilities

The IT Support Specialist provides first-level technical support by troubleshooting hardware, software, and network issues for employees. They are responsible for documenting support activities, managing IT inventory, and ensuring efficient technology operations.

Requirements

Candidates should have 1–3 years of experience in an IT support environment and a diploma or certificate in a related field. Proficiency in computer hardware, Windows, and Microsoft 365 applications is required.

Skills

Technical support
Hardware troubleshooting
Software troubleshooting
Network troubleshooting
Help desk ticketing
Microsoft Office
Microsoft 365
Active Directory
VPN connectivity
Printer maintenance
Remote support tools
Asset tracking
Customer service
Time management
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Hardware
Software
Network Administration
Microsoft 365
Windows
Active Directory
VPN
Ticketing System
Inventory Management
Asset Tracking
Peripherals
Technical Support
Troubleshooting
Computer Systems Technology
Information Technology

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