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Added 14 mins ago
R
Hyper Automation Lead
Raise
Calgary, AB
- Full-time
Translate business needs, process challenges and desired outcomes into clear delivery scope, requirements and solution approaches.
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 14 mins ago
NG
Exploration Drill Supervisor
New Gold Inc.
Kamloops, BC
- Full-time
Assist with RFP process and contracting with corporate Exploration team
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
NU · Nunavut, Canada
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 14 mins ago
TH
Assistant Store Manager- Campbell River
The Home Depot Canada
Campbell River, BC
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 14 mins ago
TG
Project Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
This role reports to: Senior Manager, Project Management Talent & Resources
Added 14 mins ago
TH
Caissier(ère) (temps partiel)
The Home Depot Canada
Quebec, QC
- Part-time
…transactions accurately and timely by executing our GET checkout…
Added 14 mins ago
TH
Lot Associate Part Time - TORONTO GERRARD SQ
The Home Depot Canada
Toronto, ON
- Part-time
…skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection…
Added 14 mins ago
TH
Caissier(ère) (temps partiel)
The Home Depot Canada
Quebec, QC
- Part-time
…transactions accurately and timely by executing our GET checkout…
Added 14 mins ago
U
Customer Success Manager, Global Delivery Partnerships
Uber
Toronto, ON
- Full-time
As a Customer Success Manager (CSM) on the GDP Delivery team, you will play a critical role in ensuring merchant success across Uber's delivery platform. This role sits at the intersection…
Added 14 mins ago
RT
Senior Engineer – Electrical Systems Integration
Rang Technologies Inc
Toronto, ON
- $50 to $55 CAD / hour
- Contract
In your role, you will be supported by the electrical systems manager as a Professional – Engineering – Electrical Systems Integration in a multifaceted position within the Functional…
Added 14 mins ago
FC
Manager, Industrial Relations
Fluor Corporation
Leroy, SK
- Full-time
The Labour Relations Manager provides strategic labour relations guidance and support for a managed open-shop industrial construction project. This role is responsible for fostering…
Added 14 mins ago
CM
Visitor Services & Communications Coordinator
Canmore Museum
Canmore, AB
- Full-time
Process admissions, memberships, and program registrations.
Added 14 mins ago
AE
Product Guide - Seasonal
Arc'teryx Equipment
Montreal, QC
- Full-time
Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
Added 14 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN
The Home Depot Canada
Campbell River, BC
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 14 mins ago
R
Department Manager
RONA
Camrose, AB
- Full-time
Carry out merchandising duties according to the Store Manager’s directions
Added 14 mins ago
R
Department Manager / Lumber Yard
RONA
Rouyn-Noranda, QC
- Full-time
Carry out merchandising duties according to the Store Manager’s directions
Added 14 mins ago
H
Property Administrator
Hines
Toronto, ON
- Full-time
Code and process invoices in accordance with internal procedures, approval requirements and cut-off timelines.
Added 14 mins ago
A
Project Manager
Actalent
Burnaby, BC
- $43 to $53 CAD / hour
- Full-time
…multiple complex subsea equipment build programs. The Project Manager will work directly with engineering, production, procurement, and finance teams to manage the lifecycle of drill system…
Added 14 mins ago
VF
Event Marketing Specialist, Contract
Volkswagen Financial Services
Pickering, ON
- Contract
…engagement and elevate brand presence. Working closely with the Manager, Marketing and cross-functional teams, this role ensures every event is strategically designed, creatively developed,…
Added 14 mins ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Direct field work, inform Manager(s) of the engagement status.
Added 14 mins ago
RH
Sales Team Lead
Robert Half
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
…customer-focused environment. Rather than serving as a traditional people manager, this individual will act as a key support resource for the sales team, helping agents navigate systems,…
Added 14 mins ago
ML
Business Process Manager
Matix Lumber
Winnipeg, MB
- Full-time
Develop and maintain standard operating procedures, process maps, templates, and KPIs to standardize work and measure and sustain results.
Added 14 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear…
Added 14 mins ago
TU
Finance Analyst, Capital Financial Reporting
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Financial Analyst reports to the Finance Manager, CFR and supports the other staff in the Capital Financial Management & Reporting department (CFMR). This position works in…

PERMA-PIPE

Junior IT Support Specialist

Camrose, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

POSITION SUMMARY:

The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization.

ESSENTIAL JOB FUNCTIONS:

Respond to initial telephone and email inquiries regarding IT related issues.
Troubleshoot and resolve relatively simple hardware, software, and network problems.
Recognize, document, and escalate more complex technical issues when required.
Log and track support calls, requests, and resolutions through the ticketing and help desk system.
Set up new computer systems, including moves, additions, and configuration changes.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Assist with user account setup, password resets, and access requests.
Document IT processes, troubleshooting procedures, and system configurations.
Support Microsoft Office / Microsoft 365 applications and basic networking connectivity.
Provide friendly and professional customer service to internal users.
Collaborate with team members to support ongoing IT projects and operational needs.
Maintain IT equipment inventory and asset tracking.
Monitor and maintain network connectivity and internet access.
Participate in IT improvement initiatives and process optimization projects.
Maintain confidentiality and security of company and employee information.
Ability to prioritize multiple support requests in a fast-paced environment.
Strong organizational and time-management skills.
Shop-floor device/printer troubleshooting.

WORKING RELATIONSHIPS/REPORTING:

Reports to IT Manager - Canada

Qualifications

JOB REQUIREMENTS:

EDUCATION:

Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred.
Equivalent combination of education and relevant work experience may be considered.
Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset.

QUALIFICATIONS/REQUIREMENTS:

1–3 years of experience in an IT support, helpdesk, or technical support environment preferred.
Strong understanding of computer hardware, software, operating systems, and basic networking concepts.
Experience supporting Microsoft Windows and Microsoft 365 applications.
Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset.
Ability to work independently and collaboratively within a team environment.
Strong organizational skills with the ability to prioritize multiple tasks and deadlines.

EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires.

PHYSICAL DEMANDS:

Prolonged periods of sitting and working at a computer workstation.
Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs.
Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment.
Ability to travel between office or plant locations, as required.
Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable.

MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company.

WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day.

PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support to employees by resolving routine hardware, software, account, printer, and network issues, and escalating complex problems. Document and track support requests, configure and maintain IT equipment, support daily operations and projects, and maintain inventory and information security.

Requirements

A diploma, certificate, or post-secondary education in IT or a related field is preferred, and equivalent education and relevant experience may be considered; Microsoft or similar technical certifications are an asset. One to three years of IT support experience is preferred, along with knowledge of hardware, operating systems, Microsoft Windows and Microsoft 365, and basic networking; familiarity with Active Directory, VPNs, printers, and remote support tools is an asset.

Skills

Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Help Desk Support
Ticketing Systems
Microsoft Windows
Microsoft 365
Active Directory
VPN Connectivity
Printer Support
Remote Support Tools
User Account Administration
IT Asset Tracking
Customer Service
Technical Documentation
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Support
Help Desk
Technical Support
Computer Hardware
Software
Operating Systems
Basic Networking
Microsoft Windows
Microsoft 365
Active Directory
VPN
Printers
Remote Support Tools
Ticketing System
User Accounts
Password Resets
Network Connectivity
IT Asset Tracking
Equipment Inventory
Troubleshooting
Technical Documentation
Customer Service
Shop-Floor Devices
Microsoft Certifications
Industrial Machinery Manufacturing

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