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Added 21 mins ago
SP
Client Account Specialist
Staff Plus
Oakville, ON
- $50,000 to $70,000 CAD / year
- Full-time
Client Account Specialist - Manufacturing & Order Management
Added 36 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 36 mins ago
UM
Mechanical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 51 mins ago
BI
Spécialiste en ressources humaines et en paie/HR & Payroll Specialist
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…(SIRH), aux processus liés au cycle de vie des employés, à la production de rapports, à la conformité et aux activités générales des ressources…
Added 51 mins ago
IR
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
- Full-time
The Continuous Improvement Maintenance Specialist will provide technical support to the maintenance and production teams, driving continuous improvement (CI) initiatives across the…
Added 1 hour ago
MH
BIM Workflow Automation Specialist
Mattamy Homes
Canada
- Full-time
The BIM Workflow Automation Specialist will contribute to the development of BIM and AI-powered workflows that connect design, manufacturing, and operations. The successful candidate will…
Added 1 hour ago
PP
Junior IT Support Specialist
PERMA PIPE INC
Camrose, AB
- $50,000 to $60,000 CAD / year
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 1 hour ago
CN
Operations Specialist, Recycle Fuel Fabrication Laboratories (RFFL)
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…continuous improvement initiatives? If so, as an Operations Specialist here at CNL, you will play a key role in maintaining facility readiness, solving operational challenges, and advancing…
Added 1 hour ago
P
Junior IT Support Specialist
PERMA-PIPE
Camrose, AB
- Full-time
The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to…
Added 1 hour ago
E
Controls Specialist
Element5
St. Thomas, ON
- $70,000 to $75,000 CAD / year
- Full-time
As our Controls Specialist, you'll report directly to the Director of Operations and help keep automation and controls systems running reliably at our St. Thomas facility. Working closely…
Added 2 hours ago
IC
Associate Delegate Relations Manager
Informa Connect - Global Finance
Toronto, ON
- Full-time
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best…
Added 2 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The specialist will support Maximo Manage design, configuration, data migration, and integration design and build, testing, cutover/go-live preparation, stabilization, and knowledge…
Added 2 hours ago
TT
Quality & Inventory Control Specialist /Spécialiste du contrôle de la qualité et des stocks
THORASYS Thoracic Medical Systems Inc.
Montreal, QC
- Full-time
.Quality & Inventory Control Specialist /Spécialiste du contrôle de la qualité et des stocks
Added 2 hours ago
SI
Lead Java Developer - Strong in Spring Boot, Struts and Angular
Smart IT Frame LLC
Toronto, ON
- Contract
…frontend and other services Collaborate with DevOps teams to support CICD pipelines and automate deployments Troubleshoot and resolve production issues to maintain high system availability…
Added 2 hours ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Intelligence Specialist – Oracle with strong expertise in Oracle, Python, AWS Glue Python Shell, AWS Database Migration Service (AWS DMS), Amazon Redshift,…
Added 2 hours ago
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
The Continuous Improvement Maintenance Specialist will provide technical support to the maintenance and production teams, driving continuous improvement (CI) initiatives across the…
Added 2 hours ago
AD
Buyer
Avery Dennison
Toronto, ON
- $54,075 to $70,000 CAD / year
- Full-time
…between internal departments - such as Sales, Finance, and Production - to ensure procurement strategies align with broader business goals. In this role, the Buyer applies established…
Added 2 hours ago
E(
Automated Visual Inspection & Instrumentation Specialist – Pharmaceutical Manufacturing
Efor (formerly PharmEng Technology)
Montreal, QC
- Full-time
…injectable products for hospitals in Canada and abroad. To support the growth of its Montreal production site, our client is looking for a technical expert to own its automated visual…
Added 3 hours ago
Quality Management System Manager
GRIFOLS, S.A.
Mississauga, ON
…direct supervision and leadership to the Quality Assurance Specialist and the Document and Quality Support Specialist, ensuring the effective execution of quality management activities and…
Added 3 hours ago
NG
Learning and Development Specialist
NFI Group Inc.
Winnipeg, MB
- Full-time
As the Learning & Development Specialist, reporting to the Professional and Leadership Development Manager, you will work within the NFI Learning Institute to support the development and…
Added 3 hours ago
Inventory Specialist
NDT Global Group
Leduc, AB
The goal of the Inventory Specialist is to execute, coordinate, and support the business by establishing, maintaining, and optimizing our global inventory system. At this level, the job…
Added 3 hours ago
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Playwright QA Specialist
Lorven Technologies Inc.
Mississauga, ON
- Contract
We are seeking an experienced Playwright QA Specialist with strong expertise in test automation, data validation, and database testing. The ideal candidate will have hands-on experience…
Added 4 hours ago
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Documentation Specialist Intern - Internship Winter 2027 | Stagiaire Spécialiste en documentation - Stage Hiver 2027
Behaviour Interactive
Montreal, QC
- Internship
Behaviour is looking for a Documentation Specialist Intern to join the team ! In this role, you'll have the chance to work with the technical writer and create documentation. The…
Added 4 hours ago
C
Claims Specialist, Cyber & Technology
CFC
Toronto, ON
- Full-time
You will focus on handling a range of cyber and technology claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective,…
Added 4 hours ago
Q(
Senior Environment Health Safety Specialist
QEOSH (HSE) Staffing & Recruitment Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Senior Health & Safety Specialist leads the corporation’s health and safety programs by working with production, maintenance, supervisors, employees, the Joint Health and Safety…

PERMA-PIPE

Junior IT Support Specialist

Camrose, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

POSITION SUMMARY:

The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization.

ESSENTIAL JOB FUNCTIONS:

Respond to initial telephone and email inquiries regarding IT related issues.
Troubleshoot and resolve relatively simple hardware, software, and network problems.
Recognize, document, and escalate more complex technical issues when required.
Log and track support calls, requests, and resolutions through the ticketing and help desk system.
Set up new computer systems, including moves, additions, and configuration changes.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Assist with user account setup, password resets, and access requests.
Document IT processes, troubleshooting procedures, and system configurations.
Support Microsoft Office / Microsoft 365 applications and basic networking connectivity.
Provide friendly and professional customer service to internal users.
Collaborate with team members to support ongoing IT projects and operational needs.
Maintain IT equipment inventory and asset tracking.
Monitor and maintain network connectivity and internet access.
Participate in IT improvement initiatives and process optimization projects.
Maintain confidentiality and security of company and employee information.
Ability to prioritize multiple support requests in a fast-paced environment.
Strong organizational and time-management skills.
Shop-floor device/printer troubleshooting.

WORKING RELATIONSHIPS/REPORTING:

Reports to IT Manager - Canada

Qualifications

JOB REQUIREMENTS:

EDUCATION:

Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred.
Equivalent combination of education and relevant work experience may be considered.
Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset.

QUALIFICATIONS/REQUIREMENTS:

1–3 years of experience in an IT support, helpdesk, or technical support environment preferred.
Strong understanding of computer hardware, software, operating systems, and basic networking concepts.
Experience supporting Microsoft Windows and Microsoft 365 applications.
Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset.
Ability to work independently and collaboratively within a team environment.
Strong organizational skills with the ability to prioritize multiple tasks and deadlines.

EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires.

PHYSICAL DEMANDS:

Prolonged periods of sitting and working at a computer workstation.
Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs.
Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment.
Ability to travel between office or plant locations, as required.
Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable.

MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company.

WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day.

PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

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More about this job

Responsibilities

Provide first-level technical support to employees by resolving routine hardware, software, account, printer, and network issues, and escalating complex problems. Document and track support requests, configure and maintain IT equipment, support daily operations and projects, and maintain inventory and information security.

Requirements

A diploma, certificate, or post-secondary education in IT or a related field is preferred, and equivalent education and relevant experience may be considered; Microsoft or similar technical certifications are an asset. One to three years of IT support experience is preferred, along with knowledge of hardware, operating systems, Microsoft Windows and Microsoft 365, and basic networking; familiarity with Active Directory, VPNs, printers, and remote support tools is an asset.

Skills

Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Help Desk Support
Ticketing Systems
Microsoft Windows
Microsoft 365
Active Directory
VPN Connectivity
Printer Support
Remote Support Tools
User Account Administration
IT Asset Tracking
Customer Service
Technical Documentation
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Support
Help Desk
Technical Support
Computer Hardware
Software
Operating Systems
Basic Networking
Microsoft Windows
Microsoft 365
Active Directory
VPN
Printers
Remote Support Tools
Ticketing System
User Accounts
Password Resets
Network Connectivity
IT Asset Tracking
Equipment Inventory
Troubleshooting
Technical Documentation
Customer Service
Shop-Floor Devices
Microsoft Certifications
Industrial Machinery Manufacturing

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