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Added 8 mins ago
TR
Parts Outfitter - RV Dealership
Traveland RV Supercentre
Langley (District), BC · Langley, BC
- Full-time
The RV Outfitter / Parts & Accessories sales specialist is a Parts Department position responsible for selling, quoting, and coordinating RV accessories and upgrade packages. Approximately…
Added 8 mins ago
GU
HR Assistant (12-month FTC)
GenesisCare UK
Windsor, ON
- Contract
We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide…
Added 8 mins ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Markham, ON
- Full-time
To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the…
Added 8 mins ago
NN
Boutique Part Time Coffee Specialist - Mayfair
Nestlé Nespresso SA
Victoria, BC
- Part-time
We are looking for a Part Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand…
Added 8 mins ago
SP
Client Account Specialist
Staff Plus
Oakville, ON
- $50,000 to $70,000 CAD / year
- Full-time
3-5 years of experience in customer service, account coordination, order management, sales support, or a related role.
Added 8 mins ago
Wealth Protection Advisor, Service (Hybrid)
First West
Penticton, BC
Sales and Service Strategy: Mines current regular term life insurance policy holders, provides insurance planning and advice to members, referring complex cases to the Wealth Protection…
Added 8 mins ago
Estate Specialist
Scotiabank
ON · Mississauga, ON
…lending and investment processes and procedures. As a sr. estates specialist, you are expected to support complex estates requiring a more personalized handling and client care to meet the…
Added 8 mins ago
Commercial Operations Sr. Specialist
Umicore
Markham, ON
Provide support to Customer Service representatives
Added 8 mins ago
E
Paralegal
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Paralegal, you will support the Associate General Counsel for the Global High-Tech and Data Center business, helping deliver practical and timely legal support in a fast-paced, global…
Added 8 mins ago
GS
AI Enablement Specialist/Senior
Guidewire Software
Toronto, ON
- Full-time
Guidewire is hiring an AI Enablement Specialist to make complex technology accessible and empower employees to embrace AI-driven ways of working. In this role, you will lead end-to-end…
Added 8 mins ago
Specialist, Project Controls
Aecon
Vancouver, BC · BC · British Columbia, Brit
Support subcontractor and service agreement payments.
Added 23 mins ago
Application Specialist
Bell
Toronto, ON
We are offering this exciting Specialist Application opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude. This role will…
Added 23 mins ago
B
Patient Services Specialist
BonLook
Penticton 1, BC
- Full-time
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
Added 23 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
North Glengarry, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 23 mins ago
TG
Dishwasher
The Glencoe Golf & Country Club
Calgary, AB
- Full-time
…facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and…
Added 38 mins ago
BI
Spécialiste en ressources humaines et en paie/HR & Payroll Specialist
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Traiter les changements concernant la rémunération, le titre du poste, le service, les liens hiérarchiques, le statut d’emploi et le lieu de travail des employés.
Added 38 mins ago
NN
Sales Associate (Part-Time) - Vaughan Mills
Nestlé Nespresso SA
Concord, ON
- Part-time
We are looking for a Part Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand…
Added 38 mins ago
I
Specialist – Technical project integration
Innergex
Longueuil, QC
- Full-time
Support the development and review of TSA, BOPA, EPC, major equipment, and long-term service agreements.
Added 38 mins ago
NN
Stock Specialist (Part-Time) - Mayfair
Nestlé Nespresso SA
Victoria, BC
- Part-time
We are looking for a Part Time Stock Specialist to join our team! This position is an existing vacancy. This role will be responsible for ensuring efficient daily boutique operations,…
Added 38 mins ago
NN
Sales Associate (Part-Time) - Union
Nestlé Nespresso SA
Toronto, ON
- Part-time
We are looking for a Part Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand…
Added 38 mins ago
SP
Product Specialist
Scilltech Professional Services
Mississauga, ON
- Full-time
We are seeking a motivated and detail-oriented Product Specialist / Sales Associate to support customer service, sales coordination, administrative operations, and shipping activities.
Added 38 mins ago
K
Air Logistics Revenue Care Specialist
Kuehne+Nagel
Montreal, QC
- Full-time
Join our Air Logistics team as an RCC Specialist, where you will play a critical role in ensuring the smooth, efficient, and proactive management of global air freight operations. Acting as…
Added 38 mins ago
LL
Shipper/Receiver
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
…Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation…
Added 38 mins ago
SB
Network Support Engineer
Sharp Brains
Kelowna, BC
- Contract
Previous experience as a Network Technician, Field Service Engineer, Desktop Support Technician, or IT Support Specialist.
Added 38 mins ago
IR
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
- Full-time
Ice River is currently looking for four (4) Continuous Improvement Maintenance Specialist (NOC 21321 Industrial and manufacturing engineers) to join our team. You will be working for our…

PERMA-PIPE

Junior IT Support Specialist

Camrose, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

POSITION SUMMARY:

The IT Support Specialist provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues. This role is responsible for responding to user inquiries, documenting support activities, escalating complex issues, and supporting daily IT operations to ensure efficient and reliable technology services across the organization.

ESSENTIAL JOB FUNCTIONS:

Respond to initial telephone and email inquiries regarding IT related issues.
Troubleshoot and resolve relatively simple hardware, software, and network problems.
Recognize, document, and escalate more complex technical issues when required.
Log and track support calls, requests, and resolutions through the ticketing and help desk system.
Set up new computer systems, including moves, additions, and configuration changes.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Assist with user account setup, password resets, and access requests.
Document IT processes, troubleshooting procedures, and system configurations.
Support Microsoft Office / Microsoft 365 applications and basic networking connectivity.
Provide friendly and professional customer service to internal users.
Collaborate with team members to support ongoing IT projects and operational needs.
Maintain IT equipment inventory and asset tracking.
Monitor and maintain network connectivity and internet access.
Participate in IT improvement initiatives and process optimization projects.
Maintain confidentiality and security of company and employee information.
Ability to prioritize multiple support requests in a fast-paced environment.
Strong organizational and time-management skills.
Shop-floor device/printer troubleshooting.

WORKING RELATIONSHIPS/REPORTING:

Reports to IT Manager - Canada

Qualifications

JOB REQUIREMENTS:

EDUCATION:

Diploma, certificate, or post-secondary education in Information Technology, Computer Systems Technology, Network Administration, or a related field preferred.
Equivalent combination of education and relevant work experience may be considered.
Industry certifications such as Microsoft certifications, or similar technical certifications are considered an asset.

QUALIFICATIONS/REQUIREMENTS:

1–3 years of experience in an IT support, helpdesk, or technical support environment preferred.
Strong understanding of computer hardware, software, operating systems, and basic networking concepts.
Experience supporting Microsoft Windows and Microsoft 365 applications.
Familiarity with Active Directory, VPN connectivity, printers, and remote support tools considered an asset.
Ability to work independently and collaboratively within a team environment.
Strong organizational skills with the ability to prioritize multiple tasks and deadlines.

EQUIPMENT TO BE USED: Must be able to operate computers and other office machines such as telephones, photocopiers, and other office equipment as the job requires.

PHYSICAL DEMANDS:

Prolonged periods of sitting and working at a computer workstation.
Ability to lift, carry, and move computer equipment, monitors, printers, and peripherals up to 25–50 lbs.
Occasional bending, kneeling, crouching, and reaching while installing or troubleshooting equipment.
Ability to travel between office or plant locations, as required.
Must be able to wear required PPE when entering production areas (e.g., safety footwear, hearing protection, safety glasses), if applicable.

MENTAL DEMANDS: Must handle diverse work problems daily. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company.

WORKING CONDITIONS: Ability to navigate between office spaces, production areas, and inventory locations throughout the day.

PERMA-PIPE provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy, gender identity, equal pay and sexual orientation), national origin, age, mental or physical disability, veteran status or genetic information.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support to employees by resolving routine hardware, software, account, printer, and network issues, and escalating complex problems. Document and track support requests, configure and maintain IT equipment, support daily operations and projects, and maintain inventory and information security.

Requirements

A diploma, certificate, or post-secondary education in IT or a related field is preferred, and equivalent education and relevant experience may be considered; Microsoft or similar technical certifications are an asset. One to three years of IT support experience is preferred, along with knowledge of hardware, operating systems, Microsoft Windows and Microsoft 365, and basic networking; familiarity with Active Directory, VPNs, printers, and remote support tools is an asset.

Skills

Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Help Desk Support
Ticketing Systems
Microsoft Windows
Microsoft 365
Active Directory
VPN Connectivity
Printer Support
Remote Support Tools
User Account Administration
IT Asset Tracking
Customer Service
Technical Documentation
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Support
Help Desk
Technical Support
Computer Hardware
Software
Operating Systems
Basic Networking
Microsoft Windows
Microsoft 365
Active Directory
VPN
Printers
Remote Support Tools
Ticketing System
User Accounts
Password Resets
Network Connectivity
IT Asset Tracking
Equipment Inventory
Troubleshooting
Technical Documentation
Customer Service
Shop-Floor Devices
Microsoft Certifications
Industrial Machinery Manufacturing

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