Jobs in Canada

25+ jobs

Save this search

Added 1 hour ago
Intern, Full Stack Software Engineer - Team Sprout - Winter 2027
Capital One
Toronto, ON
Full-time
As an engineer on Team Sprout you will be working with a highly collaborative, diverse mix of engineers from different parts of Canada Capital One teams to shape the requirements, design…
Added 1 hour ago
Technical Services Engineer
Perseus Group, Constellation Software
Canada
Full-time
The Technical Services Engineers + Local IT delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. Usually, responsibilities…
Added 2 hours ago
Engineer Refinery
Safety-Kleen
Breslau, ON
Full-time
Safety-Kleen in Breslau, Ontario, is currently looking for an Engineer (Refinery) to join their safety-conscious team! The Engineer will provide project management at the plant. Coordinate…
Added 2 hours ago
Responsable Architecte IA (Intelligence Artificielle)
Avanade
Montreal, QC
Full-time
…architectures applicatives interagissent afin de concevoir une solution IA adaptée aux exigences techniques et opérationnelles du client. Cette personne assume la responsabilité des aspects…
Added 2 hours ago
Lead Data Engineer - AI & Machine Learning
Royal Bank of Canada
Toronto, ON
Full-time
Participate in technical analysis and solution design under senior guidance, contributing to sprint planning, estimation, and Agile delivery
Added 3 hours ago
Senior AI Engineer, MapGPT
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior AI Engineer, MapGPT based in Canada.
Added 3 hours ago
Senior Software Developer - SQL/Python
Royal Bank of Canada
Toronto, ON
Full-time
We are seeking an experienced Senior Software Engineer to work within Wealth Management Global IT Data Services Canada - As a Senior Software Engineer, specializing in AI-driven agent…
Added 4 hours ago
Product Engineer / Product Manager
Murray Latta Progressive Machine Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
$115,000 to $125,000 CAD / year
Full-time
Product Engineer / Product Manager – Surrey, BC
Added 4 hours ago
Asset Protection Specialist
Compugen Inc
Vancouver, BC
Full-time
We are seeking an experienced Security Technology / Delivery Engineer to lead the end-to-end engineering, validation and deployment of an enterprise Genetec-based security platform. The…
Added 4 hours ago
Solutions Designer- Canada Public Sector, Federal
Cisco
Ottawa, ON · Kanata, Ontario
Full-time
Cisco is seeking a Solutions Engineer based in the National Capital Region to work with customers across the Canadian Federal public sector.
Added 5 hours ago
Lead Data Engineer - AI & Machine Learning
RBC
Toronto, ON
Full-time
Participate in technical analysis and solution design under senior guidance, contributing to sprint planning, estimation, and Agile delivery
Added 6 hours ago
Lead Infrastructure Architect
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
Full-time
Operates as the technical lead for infrastructure delivery, mentoring engineers and guiding solution design and implementation.
Added 6 hours ago
Senior Electrical Engineer
Worley
Kitimat, BC
Full-time
We are currently recruiting for a Senior Electrical Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Kitimat, British Columbia.
Added 6 hours ago
Software Developer - Full Stack - Senior - RQ11443
S M Software Solutions Inc
Toronto, ON
Internship
…will have strong full-stack delivery experience, including solution architecture, REST API development, relational databases, SQL, Azure deployment, CI/CD, and re-platforming existing Web…
Added 6 hours ago
Winter 2027: AI Developer Co-op (8 months)
CGI
Toronto, ON
Full-time
We are looking for a Forward Deployed Engineer (AI Engineering Co-Op). This is a hands-on, full-stack role. You will work close to the business, build real software, and use AI coding tools…
Added 6 hours ago
Lead Software Engineer
Foreseeson Technology
Richmond, BC
Full-time
We are seeking an out-of-the-box thinking Lead Software Engineer to join our innovative technical projects team. The ideal candidate will have strong expertise in; building code…
Added 6 hours ago
Senior AI Engineer
Procom
Vancouver, BC
Contract
Experience serving as a Solution Architect, Lead Engineer, Principal Engineer, or Technical Lead.
Added 7 hours ago
Intermediate Electrical Engineer or EIT
Jenmar Concepts
Langley (District), BC · Langley, BC
Full-time
…problems and methods, define options, and articulate the best solution(s) to the team. In addition, the individual will need to coordinate their work with other engineers and/or technicians…
Added 7 hours ago
AI Engineer
GEI Consultants, Inc.
Kitchener, ON
Full-time
The AI Engineer plays a hands-on role in active AI Solutions Factory use cases by implementing AI-based solutions, integrating enterprise data sources, and supporting solution reliability…
Added 8 hours ago
Business analyst TI junior
AtkinsRéalis
Montreal, QC
Full-time
Act as a liaison between business teams and technical teams, and help ensure the quality of the proposed solution.
Added 9 hours ago
Databricks Engineer (Contract)
Data Elephant
AB · Calgary, Alberta
Contract
We are seeking an experienced Databricks Engineer to join our delivery team on a contract basis to design, build, and optimize modern data platforms on Azure Databricks. In this strategic…
Added 10 hours ago
Software Engineer I
TD
Toronto, ON
Full-time
As a Software Engineer in the onboarding and compliancy team in business banking, you will contribute to the delivery and support of OBNC capabilities by owning engineering work across…
Added 10 hours ago
Quality Engineering III
TD
Toronto, ON
Full-time
Will act as a Software Development Engineer in Test (SDET) role or as Journey Test Lead partnering with Journey Solution Train Engineers (SLTE), Release Train Engineers (RTE), and Product…
Added 10 hours ago
Senior Security Engineer - Identity and Access Management
Marqeta
Remote, Canada
Full-time · Remote
We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management (IAM) and proven expertise in cloud-native environments, particularly AWS. In…
Added 10 hours ago
Senior Product Engineer
Docebo
Remote, Canada
$102,800 to $137,000 CAD / year
Full-time · Remote
As a Senior Product Engineer, you bring strong expertise in either backend or frontend engineering alongside the ability and willingness to work across the full stack. You own features end…

Perseus Group, Constellation Software

Technical Services Engineer

Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Technical Services Engineers + Local IT delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. Usually, responsibilities include initial test, allocation of the task, research, and resolution of primary incidents and requests concerning the use of application software and hardware products along with infrastructure constituents.

The Technical Services Engineers + Local IT is accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed. Issues outside the scope of their capability or responsibility are fixed by senior service resources from other departments.

Technical Services Engineers + Local IT fixes the cases informed by consumers or customers. The Technical Services Engineers + Local IT typically offer the first point of contact with the client. During the incident resolving process, Technical Services Engineers + Local IT work with other experts, vendors, and specialists to solve the incidents for the customers.

Technical Services Engineers + Local IT also provision of articles for users in the self-service site, update requirements, and look up the status of requests.

Technical Services Engineers + Local IT must perform multiple functions effectively and simultaneously. Duties of Technical Services Engineers + Local IT may vary, but core responsibilities include the following: 

Technical Services Engineers + Local IT play an administration function within the organization. Not limited to Desktop Support & Administration, Network Administration, Recommend, Acquire and deploy new hardware for staff.

Technical Services Engineers + Local IT with regards to the Hosting Initiative build out the server infrastructure required to Host our customers environments in 3rd party cloud. Monitor and Maintain the server infrastructure for performance, reliability and availability. Provision backup and disaster recovery services for clients on the hosting initiative.

 Manage Service Documentation

Technical Services Engineers + Local IT must maintain comprehensive records of the issues relating to both software and hardware. The documentation and or video is to be attached to the ticket in the CRM application. Technical Services Engineers + Local IT must be accurate and professional in their time entry descriptions to facilitate Customer Invoicing. Technical Services Engineers + Local IT maintain and develop documentation that is shared with the customers IT group. In addition Technical Service Engineers must develop and maintain internal guides and checklists to insure proper installing and deployment.

Create and forward purchase order for recommended Hardware Purchases.

Create and forward Work Orders for billable engagements.

Manage Support Requests

A significant responsibility of Technical Services Engineers + Local IT is to manage support and billable requests that can come through a range of networks, such as meeting, email, chat, and telephone. They must document issue severity, and they must utilize standard procedures to resolve issues. Technical Services Engineers + Local IT must also maintain support tracking systems. 

Resolve Technical Issues

Technical Services Engineers + Local IT must resolve technical issues. In some organizations, they resolve these issues remotely. For certain common problems, such as installation and configuration problems, they provide users technical documentation so that they can better understand their systems. 

Accelerate Complex Cases

Technical Services Engineers + Local IT often must accelerate customer support requests to higher-level IT System Architects if they are unable to resolve a particular issue on their own. Technical Services Engineers + Local IT will provide higher level IT specialists with details about the issue so that they can resolve it effectively. 

Manage Service Documentation

Technical Services Engineers + Local IT must maintain comprehensive records of issues relating to both software and hardware. 

Training

Provide education to new customers on the technical aspects of the Software applications, maintenance and deployment. Ensure the customer can maintain the Infrastructure and Platform required to run the Software effectively and optimally. In addition provide peer to peer training to create subject matter experts with the group.

Educational Requirements & Future Outlook

Technical Services Engineers + Local IT must have some kind of degree in Computer Science or a related discipline. 

Certifications

When it comes to Technical Services Engineers + Local IT, there are many numbers of certificate and certification programs that focus more or less exclusively on the technical aspect of the platform, and the different job roles it helps. The higher number of credentials that they can acquire will confirm the senior level of technical support.

Certifications, such as MCSA, PCCSA can help take your career to greater heights. 

Skills

Technical Services Engineers + Local IT  resolve direct customer issues by support with technical knowledge to fix software and hardware configuration issues. The organization usually hire applicants with at least an associate’s degree, along with the below skills:

Technical expertise – as they regularly play a direct role in fixing a client’s problems, Technical Services Engineers + Local IT need excellent technical and system expertise
Problem-resolving abilities – Technical Services Engineers + Local IT are mainly problem-solvers, so they should be able to devise technical and original solutions to user problems
Communication – operational message is key in this role since Technical Services Engineers + Local IT required to collect data about issues, prepare comprehensive notes and reports, and walk users through the stages they can take to fix software and hardware configuration problems
Time administration – Technical Services Engineers + Local IT requires excellent time management aids and should be able to set priorities when covering multiple issues
Team partnership – Technical Services Engineers + Local IT routinely work with customer IT personnel to resolve user issues, so they need to collaborate with team members and coworkers

Salary Range (Ontario & BC Only):

The estimated base salary range for this role is CAD$63,000.00 - CAD$77,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at [email protected].

#HB HO

Apply About employer

More about this job

Responsibilities

The Technical Services Engineer provides primary incident resolution, hardware and software maintenance, and server infrastructure management for clients. They act as the first point of contact for support requests while maintaining comprehensive documentation and providing user training.

Requirements

Candidates must hold at least an associate's degree in Computer Science or a related discipline. Proficiency in technical troubleshooting, system administration, and effective communication is required, with professional certifications like MCSA or PCCSA considered an asset.

Skills

Technical support
Hardware maintenance
Network administration
Desktop support
Server infrastructure
Troubleshooting
Customer service
Documentation
Time management
Problem-solving
Communication
Backup and disaster recovery
Cloud hosting
CRM software
Deployment
Training

Visa sponsorship

Not detected in the job text

Keywords

Technical Services Engineer
IT Support
Desktop Support
Network Administration
Server Infrastructure
Cloud Hosting
Backup
Disaster Recovery
CRM
Hardware Deployment
Software Configuration
MCSA
PCCSA
Incident Resolution
Technical Documentation
Customer Service
Troubleshooting
System Administration
Software Development
IT Infrastructure

Report this job