Senior Business Analyst

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment 2026.

About Position:

We are seeking an experienced Senior Business Analyst / Product Owner with deep expertise in the Canadian Banking and Financial Services industry. The ideal candidate will serve as a strategic bridge between business stakeholders, product teams, and technology teams while acting as a Banking Domain SME. This role requires strong expertise in Deposits (Registered and Non-Registered Products), along with experience in Lending, Payments, or Transaction Processing. The successful candidate will play a key role in business transformation initiatives, product modernization programs, and core banking implementations while providing strategic guidance throughout the solution lifecycle.

• Role: Senior Business Analyst
• Location: Halifax, Nova Soctia, Canada
• Experience: 10 to 15 Years
• Job Type: Full-Time Employment

What You'll Do:

• Perform the combined responsibilities of Senior Business Analyst, Product Owner, and Banking Domain Subject Matter Expert.
• Lead business discovery workshops, requirements gathering, stakeholder interviews, and process assessments.
• Define, analyze, document, and validate business, functional, and non-functional requirements.
• Translate complex business requirements into user stories, acceptance criteria, process flows, and detailed functional specifications.
• Collaborate with business stakeholders, architects, developers, QA teams, and delivery leads to ensure successful solution implementation.
• Provide domain expertise and strategic guidance during solution design, implementation, and transformation initiatives.
• Manage product backlogs and prioritize business requirements based on organizational goals and business value.
• Facilitate Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.
• Support business process improvements and operational transformation programs within banking environments.
• Engage with senior client stakeholders, regulators, auditors, governance forums, and leadership teams.
• Conduct impact analysis, gap assessments, process mapping, and solution validation activities.
• Ensure regulatory, compliance, and governance requirements are considered throughout project execution.
• Participate in user acceptance testing, business validation, and solution sign-off activities.
• Support implementation and modernization initiatives involving core banking platforms and digital transformation programs.
• Act as a trusted advisor to business and delivery teams, ensuring alignment between business objectives and solution outcomes.
• Travel as required to support project delivery and client engagement activities.

Expertise You'll Bring:

• 10-15 years of experience as a Business Analyst, Product Owner, Domain Consultant, or Banking SME within the Banking and Financial Services industry.
• Strong expertise in Deposits, including Registered and Non-Registered Banking Products.
• Experience in at least one of the following banking domains Lending, Payments, Transaction Processing.
• Strong understanding of the Canadian Banking and Credit Union ecosystem, including operational processes and regulatory considerations.
• Hands-on experience with Mambu Core Banking Platform is highly desirable.
• Proven ability to operate as both a Senior Business Analyst and Banking Domain Expert.
• Strong knowledge of banking products, customer lifecycle processes, and banking operations.
• Experience working on banking transformation, modernization, digital banking, or core banking initiatives.
• Strong understanding of SDLC methodologies, including Agile, Scrum, Waterfall, and Hybrid delivery models.
• Hands-on experience with Jira, Confluence, and other Agile collaboration tools.
• Ability to create business requirement documents, process flows, user stories, use cases, functional specifications, and acceptance criteria.
• Experience conducting business process analysis, impact assessments, and gap analysis.
• Strong stakeholder management skills with the ability to engage executives, business users, technology teams, and external partners.
• Experience working closely with architects, developers, testers, and implementation teams throughout project delivery.
• Excellent workshop facilitation, presentation, negotiation, and communication skills.
• Strong analytical thinking, problem-solving capabilities, and decision-making skills.
• Ability to manage multiple priorities within complex enterprise banking environments.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."