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Pet Valu Canada Inc. (Company)

Keyholder

Mimico, ON, Canada

$18.30 · Part-time

Apply on petvalu.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $18.30
Job type: Part-time
Experience: At least 2 years of experience in retail or customer service
Posting language: English
Posted: Nov 14, 2026

Original job description

Location: Etobicoke, Ontario

Starting From:

$18.30

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

What you get:

Staff Discounts
Retail Training
Competitive Wages
Pet Care Knowledge
Flexible Scheduling

What you do:

Cashier and customer sales
Preparing merchandise orders, banking and other miscellaneous paperwork
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Sweeping, dusting and other general store maintenance functions
Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
Effectively open and close the store while following company procedures.
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Other duties and tasks as required

What you bring:

At least 2 years of experience in retail or customer service
Working knowledge of POS system
Possess outgoing and friendly personality with strong customer service skills
Ability to lift 50lbs repetitively
Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays.
Ability to have reliable means of transportation to and from the store
A valid driver’s license may be required

#INDS

This posting is for an existing vacancy.

Apply on petvalu.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Keyholder at Pet Valu will serve customers at the cashier, prepare merchandise orders and banking, stock products, and help run the store. They also open and close the store and may assign daily tasks to other staff when managers are absent.

Requirements

Candidates need at least 2 years of retail or customer service experience, working knowledge of a POS system, and strong people skills. They must be able to lift 50 lbs repeatedly, work flexible hours, and have reliable transportation.

Skills

POS systems
Customer service
Cash handling
Merchandise ordering
Inventory stocking
Banking
Store opening and closing
Task delegation
Pet product knowledge
Lifting
Communication
Retail sales

Benefits

Staff discounts
Retail training
Pet care knowledge training
Flexible scheduling

Keywords

Keyholder
retail
customer service
cashier
POS
pet store
pet supplies
pet food
store operations
inventory stocking
opening and closing
shift lead
Pet Valu
Etobicoke
part-time
retail sales
merchandising
pet care

Seniority

Mid level

Perks

Flexible hours
Employee discount
Paid training

Tools

POS system

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